Betternet review: score, privacy and prices
3.28
out of 10#94 of 377 in the main ranking
Free / mobile app median 2.3
- Free / mobile app
- Jurisdiction:USA, 5 Eyes
- Data completeness80%
- Checked2026-10-15
- Free plan
In 10 seconds
Strongest against its segment
- Platforms and support6.6 vs 2.8
- Network and streaming5.0 vs 1.7
- Security and protocols3.6 vs 1.2
Weakest against its segment
- Privacy and jurisdiction1.3 vs 2.7
- Censorship bypass1.9 vs 0.5
- Price and fair terms4.8 vs 3.4
- Jurisdiction in the 5 Eyes alliance
- Ads in the free plan
- Auto-renewal on by default
How the score adds up
Six sub-scores, each against the median of Free / mobile app services in the main ranking (80 services). Open a line to see which published facts earned points and which were missing or not disclosed.
Betternetsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.71.3
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.23.6
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.44.8
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.51.9
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 1.75.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 2.86.6
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Betternet pricing
The cheapest way in is €1.71 a month, paid upfront for the longest term. After that term, Betternet renews at its standard price: 1.3× more per month than the first term. Market median across the main ranking: €3.13 a month.
Price per month over 3 years, Premium (EUR, browser geo) plan
€1.71/mo for 1 months
then €10.31/mo
€5€10€15
first termrenewalmarket median €3.13/momonths →
Real cost over 1, 2 and 3 years
What you pay to keep Betternet running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | Then | 1 year | 2 years | 3 years |
|---|---|---|---|---|---|
| Premium, 12 mo | €61.91 | €82.55 / 12 mo | €61.91 | €144.46 | €227.01 |
| Premium (EUR, browser geo), 1 mo | €1.71 | €10.31 / 1 mo | €115.14 | €238.87 | €362.61 |
Compare Betternet’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal price | Renewal term |
|---|---|---|---|---|---|---|
| Premium | 12 mo | $71.99 | $6.00 | €5.16 | $95.99 | 12 mo |
| Premium (EUR, browser geo) | 1 mo | $1.99 | $1.99 | €1.71 | $11.99 | 1 mo |
Refunds, trial and payment
- Refund window
- 45 days
- Refund conditions
- full refund within first 45 days for direct website purchases
- Free trial
- 7 days
- Auto-renewal
- Yes
- How to cancel
- online account portal or contact support
- Payment methods
- card
- Renewal note
- Annual renews at $95.99/yr; monthly: €1.99 first month then €11.99/mo until cancelled; cancel ≥1 day before renewal; prices may change with notice
Everything Betternet publishes
Every fact we collected about Betternet, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Betternet LLC
- Registered in
- USA
- Address
- 250 Northern Ave, Floor 3, Boston, MA 02210, USA
- Surveillance alliance (5/9/14 Eyes)
- 5
- Website languages
- EN (checkout localized RU)
- Currencies on the site
- USD; EUR
- Prices depend on country
- Yes USD annual offer vs EUR monthly offer by geo
Plans, prices and add-ons
- Plans
- Free; Premium
- Billing terms
- 1 month; 12 months
- Prices shown in
- USD (annual); EUR (monthly)
- Cheapest price a month
- 6.00 USD (annual promo)
- Monthly plan
- 11.99 EUR (first month 1.99 EUR)
- 1-year plan, total
- 71.99 USD (first year)
- 1-year plan, a month
- 6.00 USD
- Lifetime plan
- No
- Renewal
- Annual renews at $95.99/yr
- monthly: €1.99 first month then €11.99/mo until cancelled
- cancel ≥1 day before renewal
- prices may change with notice
- Family plan
- No
- Dedicated IP add-on
- No
Discounts and programmes
- Discount shown
- 54%
- Discount compared with
- vs $155.88/yr (monthly price x12)
- Sale running when checked
- Yes Complete Protection for 2026 / first-month discount
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- 10 (Premium); 5 (Free)
- Data limit
- unlimited
- Speed limit
- up to 1 Gbps
Free plan
- Free plan
- Yes
- Free data
- Yes unlimited (claimed)
- Free speed
- up to 1 Gbps (claimed)
- Free locations
- 5
- Free devices
- 5
- Ads in the free plan
- Yes
- Other free plan terms
- no registration needed for free
Payment and subscription
- Payment methods
- card
- Bank card
- Yes
- PayPal
- Not stated
- Cryptocurrency
- Not stated
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Yes
- How to cancel
- online account portal or contact support
- Email needed to sign up
- Yes (paid); no (free)
- Account-number login
- Not stated
- Money-back guarantee, days
- 45
- Refund conditions
- full refund within first 45 days for direct website purchases
Free trial terms
- Trial length
- 7 days
- Card needed for the trial
- Not stated
Server locations
- Countries
- ~80 listed (claims 115+ locations)
- Servers
- 1,000+
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Yes e.g. India via Singapore
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Yes claimed
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuard✓ Yes
- OpenVPNNot stated
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolHydra✓ Yes
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Other protocols
- IPSec
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Yes traffic obfuscation
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes
- DNS leak protection
- Yes IP/DNS leak protection
- Split tunnelling
- Yes
- Ad and malware blocker
- Yes anti-phishing / malware blocking
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes does not log data or activity that can be tied back to users
- Independent no-logs audit
- Not stated
- Data retention
- as long as needed / while account active; backups limited period
- Trackers on the website
- cookies, pixels; Kochava links
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
- Privacy policy updated
- 2025-02-28
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Emailaccount✕ Yes
- IP at sign-upIP for approximate location✕ Yes
- Connection IPNot stated
- Session timesNot stated
- Bandwidthbandwidth and usage duration✕ Yes
- App analytics✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linux✕ No
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Chrome; Firefox
Speed, streaming and gaming
- Claimed speed
- up to 1 Gbps
- 10 Gbps servers
- Not stated
- Netflix
- streaming mode claims Netflix
- BBC iPlayer
- Not stated
- Disney+
- Yes
- Prime Video
- Yes
- Gaming features
- Yes gaming mode (Roblox, Fortnite)
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Yes claims 24/7 support
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Help articles
- Yes support.betternet.co
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.39 of 5, smoothed
From 46 collected reviews (raw average 3.09; all VPNs 3.66).
The company replied to 3 of 20 negative reviews (1–2 stars).
-
App Store
3.76 of 5, smoothed
From 1000 collected reviews (raw average 3.77; all VPNs 3.54). Last 90 days: 3.89 from 36.
-
Google Play
3.30 of 5, smoothed
From 400 collected reviews (raw average 3.23; all VPNs 3.90). Last 90 days: 3.76 from 59.
The company replied to 164 of 165 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 3.1 (46 reviews); App Store (US) 4.54 (238301 ratings); Google Play 4.5 (1.34M ratings).
Reviews per month, last 12 months
42 Reddit and forum threads mention Betternet (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 5★ · 06 Oct 2026 · US
就
App Store · 5★ · 04 Oct 2026 · US
Arefin
App Store · 5★ · 30 Sep 2026 · US
Very good😀
Google Play · 5★ · 09 Oct 2026
perfect 🙏
Google Play · 1★ · 09 Oct 2026
Fuh nah
Google Play · 1★ · 06 Oct 2026
useless
Trustpilot · 5★ · 12 Oct 2025 · IN
Uninterrupted services
Original reviewTrustpilot · 1★ · 12 Oct 2025 · IN
very bad
Original reviewTrustpilot · 5★ · 12 Oct 2025 · IN
Impressed with the VPN service
Original review
Rankings by user reviews
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Questions about Betternet
Answers built from what Betternet publishes. Open a question to read the details.
Is Betternet safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 1.3/10 and security 3.6/10 (segment medians 2.7 and 1.2). No red flag in our data. Independent no-logs audit: Not stated.
In 10 seconds
- Kill switch
- Jurisdiction in 5 Eyes
Privacy
- Jurisdiction
- USA, 5 Eyes
- Legal entity
- Betternet LLC
- No-logs policy
- Yes does not log data or activity that can be tied back to users
- Independent no-logs audit
- Not stated
- Data retention
- as long as needed / while account active; backups limited period
- Trackers on the website
- cookies, pixels; Kochava links
Security
- Kill switch
- Yes
- DNS leak protection
- Yes (yes (IP/DNS leak protection))
- Security audits
- privacy policy review summary report
- Two-factor sign-in
- Not stated
Related rankings
Is it safe? of similar VPNs
Betternet not working? Common causes and what to check
2 things to check, built from what Betternet publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Switch protocol in the app: Betternet lists WireGuard, Own protocol.
If the network blocks VPNs, turn on obfuscation (traffic obfuscation).
Support when the VPN is blocked
- Live chat 24/7
- claims 24/7 support
If it is blocked where you are
Troubleshooting of similar VPNs
Betternet alternatives: similar VPNs ranked by our score
6 alternatives to Betternet (3.28) from the same segment, by features, price and owner. Highest: LightningX VPN (4.96).
Alternatives to Betternet
| # | Service | Score | From |
|---|---|---|---|
| 1 | LightningX VPN | 4.96 | €4.30per month |
| 2 | VMP VPN (VPN Master Pro) | 4.48 | €5.01per month |
| 3 | Turbo VPN | 4.05 | €2.86per month |
| 4 | VPN Proxy Master - Safer Vpn (SecureGuard) | 3.62 | €3.18per month |
| 5 | VPN 360 | 3.29 | €1.71per month |
| 6 | Bolt VPN (Galixo.AI) | 2.59 | €6.45per month |
Betternet compared side by side
Alternatives of similar VPNs
Betternet is listed as an alternative to
Betternet refund policy: how to ask for your money back
Betternet refund window: 45 days. Conditions: full refund within first 45 days for direct website purchases
Refund terms
- Refund window
- 45
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
- Free trial
- 7
Try before paying
Refund policies of similar VPNs
How to cancel Betternet and turn off auto-renewal
How Betternet says you cancel: online account portal or contact support. Auto-renewal by default: yes.
Cancellation and renewal
- Auto-renewal by default
- Yes
- Reminder before renewal
- Not stated
- Renewal note
- Annual renews at $95.99/yr; monthly: €1.99 first month then €11.99/mo until cancelled; cancel ≥1 day before renewal; prices may change with notice
- Bought in App Store or Google Play
- cancel in the store’s subscription settings
Without auto-renewal or price hikes
Cancelling of similar VPNs
Betternet free trial: length, terms and payment details
Betternet free trial: 7.
Trial terms
- Length
- 7
- Card needed
- Not stated
- Refund window
- 45
- Free plan
- Yes
Trials elsewhere
Who owns Betternet? Company, jurisdiction and related brands
Betternet is run by Betternet LLC, registered in USA.
Company
- Registered in
- USA
- Address
- 250 Northern Ave, Floor 3, Boston, MA 02210, USA
Jurisdiction
Owners of similar VPNs
In our rankings
Betternet appears on 169 topic pages. Its place on each:
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- Mobile VPN apps#14 of 178
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Show all 169
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- Top VPNs on the App Store543 listed
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- Worst VPNs543 listed
Similar VPNs
Cheaper with the same features
- VPN 3603.29
Higher score for the same money
- LightningX VPN4.96
Betternet compared
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://betternet.co
- Pages checked
- https://betternet.co; https://www.betternet.co/features/; https://www.betternet.co/security-audit/; https://order.betternet.co/ (browser); https://legal.betternet.co/documents/privacy_policy (browser)
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