Webroot WiFi Security review: score, privacy and prices
out of 10#204 of 377 in the main ranking
VPN in a security suite median 1.8
- VPN in a security suite
- Jurisdiction:USA, alliance not disclosed
- Owner:OpenText
- Data completeness87%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Network and streaming3.4 vs 2.3
- Privacy and jurisdiction2.3 vs 1.3
- Price and fair terms3.6 vs 3.3
Weakest against its segment
- Platforms and support2.3 vs 4.2
- Security and protocols2.5 vs 2.5
- Censorship bypass0.0 vs 0.0
- Stores session times
How the score adds up
Six sub-scores, each against the median of VPN in a security suite services in the main ranking (23 services). Open a line to see which published facts earned points and which were missing or not disclosed.
Webroot WiFi Securitysegment median
-
Privacy and jurisdiction30% of the score · segment median 1.32.3
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 2.52.5
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.33.6
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.00.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.33.4
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.22.3
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Webroot WiFi Security pricing
The cheapest way in is €2.58 a month, paid upfront for the longest term. After that term, Webroot WiFi Security renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep Webroot WiFi Security running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year |
|---|---|---|
| Secure VPN 3 Device, 12 mo | €30.95 | €30.95 |
| Secure VPN 5 Device, 12 mo | €41.27 | €41.27 |
Compare Webroot WiFi Security’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal term |
|---|---|---|---|---|---|
| Secure VPN 3 Device | 12 mo | $35.99 | $3.00 | €2.58 | 12 mo |
| Secure VPN 5 Device | 12 mo | $47.99 | $4.00 | €3.44 | 12 mo |
Refunds, trial and payment
- Refund window
- 70 days
- Refund conditions
- No questions-asked 70-day guarantee
- Free trial
- 7 (via Android/iOS sign-up) (review, 2020), iOS; Android (review)
- Auto-renewal
- Not stated
- Payment methods
- Google Play in-app purchase (Android app); Webroot.com store
- Renewal note
- first-year price; MSRP $59.99/$79.99; renewal terms not stated on page
Everything Webroot WiFi Security publishes
Every fact we collected about Webroot WiFi Security, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Open Text Corporation (copyright)
- Registered in
- USA (Webroot, American vendor; owned by OpenText) (review)
- Parent company
- OpenText
- Related brands
- Webroot
- Carbonite
- OpenText
- Surveillance alliance (5/9/14 Eyes)
- Not stated
- Website languages
- EN (US store; regional sites exist)
- Currencies on the site
- USD
Plans, prices and add-ons
- Plans
- Secure VPN 3 Device; Secure VPN 5 Device
- Billing terms
- 12m
- Cheapest price a month
- $3.00
- Monthly plan
- Not stated
- 1-year plan, total
- $35.99
- 1-year plan, a month
- $3.00
- Lifetime plan
- No
- Renewal
- first-year price
- MSRP $59.99/$79.99
- renewal terms not stated on page
- Family plan
- Yes 5-device plan marketed as family
- Prices seen from other countries
- USD: Secure VPN 3 devices $35.99 first year ($59.99 MSRP)
- 5 devices $47.99 first year ($79.99 MSRP)
- 80 locations, 65+ countries
Discounts and programmes
- Discount shown
- 40%
- Discount compared with
- MSRP 59.99 / 79.99
- Sale running when checked
- Yes Cybersecurity Awareness Month 40% off
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- 3 or 5 (by plan)
- Data limit
- unlimited
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- Google Play in-app purchase (Android app); Webroot.com store
- PayPal
- Not stated
- Cryptocurrency
- Not stated
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 70
- Refund conditions
- Yes questions-asked 70-day guarantee
Free trial terms
- Trial length
- 7 (via Android/iOS sign-up) (review, 2020)
- Where the trial is offered
- iOS; Android (review)
- Card needed for the trial
- Not stated
Server locations
- Countries
- 65+
- Servers
- 6000+
- Cities
- 80 locations
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Streaming servers
- Yes optimized for streaming
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardofficial KB: OpenVPN UDP/TCP, IKEv2 and WireGuard in Webroot Secure VPN✓ Yes
- OpenVPNreview, 2020✓ Yes
- IKEv2review, 2020✓ Yes
- L2TP/IPsecreview, 2020Yes
- SSTPNot stated
- SoftEtherNot stated
- Own protocolNot stated
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- PPTPreview, 2020✕ Yes
- Encryption
- bank-grade
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes always-on, blocks connections when VPN inactive
- DNS leak protection
- Not stated
- Split tunnelling
- Partial not on Apple devices
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes log policy claim
- Independent no-logs audit
- Not stated
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IP(claim; logs source country not IP) (review)✓ No
- Session times(session start/end) (review)✕ Yes
- Bandwidth(data transferred per session) (review)✕ Yes
Apps and devices
- Windows10+✓ Yes
- macOS10.13+✓ Yes
- Linux✕ No
- iOS15+✓ Yes
- Android5.0+✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
- App Store rating
- 2.7 (Webroot WiFi Security & VPN, US App Store, snippet)
- Google Play rating
- 3.5 (39 reviews; SecureVPN by Webroot, com.webroot.android.vpn, updated 2026-09-09); legacy WiFi Security VPN app 3.3 (725 reviews, last update 2024-01-13)
- Google Play installs
- 5K+ (SecureVPN by Webroot); legacy WiFi Security VPN app 100K+
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Partial only for Best Buy purchasers (Geek Squad chat/phone); otherwise support ticket
- Live chat 24/7
- Not stated
- Email / tickets
- Yes tickets
- Phone
- Yes Best Buy purchasers: 1-888-BEST-BUY
- Telegram
- Not stated
- Not stated
- Help articles
- Yes
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
4.24 of 5, smoothed
From 200 collected reviews (raw average 4.39; all VPNs 3.66). Last 90 days: 3.96 from 24.
The company replied to 12 of 19 negative reviews (1–2 stars).
-
App Store
2.67 of 5, smoothed
From 54 collected reviews (raw average 1.87; all VPNs 3.54).
-
Google Play
3.13 of 5, smoothed
From 257 collected reviews (raw average 2.98; all VPNs 3.90). Last 90 days: 2.33 from 3.
The company replied to 17 of 128 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 4.4 (1439 reviews); App Store (US) 2.69 (136 ratings); Google Play 3.3 (39 ratings).
Reviews per month, last 12 months
22 Reddit and forum threads mention Webroot WiFi Security (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 1★ · 09 Jun 2025 · US
Log in issues
App Store · 1★ · 03 Feb 2025 · US
Subscription not found?
App Store · 1★ · 14 Oct 2024 · US
We’re not recommend this
Google Play · 1★ · 10 Oct 2026
I keep having to log back in after 2 or 3 days.
Google Play · 1★ · 17 Sep 2026
Webroot seemed to be working ok for me until it kept prompting me to log in repeatedly. Now, after I uninstalled on both of my Moto G phones, it won't accept…
Google Play · 5★ · 21 Jul 2026
I needed to protect my wifi connection while I was traveling for work last week, and decided to try Webroot VPN (our family uses their internet security & ID…
Trustpilot · 1★ · 06 Oct 2026 · US
Trap Auto-Renewal & Zero Real Customer Support
Original reviewTrustpilot · 3★ · 05 Oct 2026 · US
Have used Antivirus for years but...
Original reviewTrustpilot · 1★ · 28 Aug 2026 · US
cancelation makes this start to feel preditory
Original review
Rankings by user reviews
Reviews of similar VPNs
Questions about Webroot WiFi Security
Answers built from what Webroot WiFi Security publishes. Open a question to read the details.
Is Webroot WiFi Security safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 2.3/10 and security 2.5/10 (segment medians 1.3 and 2.5). No red flag in our data. Independent no-logs audit: Not stated.
In 10 seconds
- Kill switch
- Stores session times
Privacy
- Jurisdiction
- USA, alliance not disclosed
- Legal entity
- Open Text Corporation (copyright)
- No-logs policy
- Yes log policy claim
- Independent no-logs audit
- Not stated
Security
- Kill switch
- Yes (yes (always-on, blocks connections when VPN inactive))
- DNS leak protection
- Not stated
- Encryption
- bank-grade
- Two-factor sign-in
- Not stated
Related rankings
Webroot WiFi Security not working? Common causes and what to check
2 things to check, built from what Webroot WiFi Security publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Switch protocol in the app: Webroot WiFi Security lists WireGuard, OpenVPN, IKEv2, L2TP/IPsec.
Contact support: live chat, email.
Support when the VPN is blocked
- Live chat
- only for Best Buy purchasers (Geek Squad chat/phone); otherwise support ticket
- Yes tickets
If it is blocked where you are
Troubleshooting of similar VPNs
Webroot WiFi Security refund policy: how to ask for your money back
Webroot WiFi Security refund window: 70 days. Conditions: no-questions-asked 70-day guarantee
Refund terms
- Refund window
- 70
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
- Free trial
- 7 (via Android/iOS sign-up) (review, 2020)
Try before paying
Webroot WiFi Security free trial: length, terms and payment details
Webroot WiFi Security free trial: 7 (via Android/iOS sign-up) (review, 2020), iOS; Android (review).
Trial terms
- Card needed
- Not stated
- Refund window
- 70
- Free plan
- No
Trials elsewhere
Free trials of similar VPNs
Who owns Webroot WiFi Security? Company, jurisdiction and related brands
Webroot WiFi Security is run by Open Text Corporation (copyright), registered in USA (Webroot, American vendor; owned by OpenText) (review); parent company: OpenText.
Company
- Registered in
- USA (Webroot, American vendor; owned by OpenText) (review)
- Related brands
- Webroot; Carbonite; OpenText
Jurisdiction
In our rankings
Webroot WiFi Security appears on 82 topic pages. Its place on each:
- Antivirus with VPN#8 of 25
- Family plans, 50+ countries#8 of 13
- Cheap family VPNs#10 of 17
- Trial VPNs with a family plan#12 of 24
- Family plans with money-back#13 of 22
- Family plans with OpenVPN#15 of 22
- Family plans with kill switch#16 of 22
- Family plans#18 of 42
- WireGuard + family plan#18 of 24
- No-logs VPNs with a family plan#21 of 31
- L2TP/IPsec#35 of 67
- VPNs with phone support#37 of 67
Show all 82
- US-based VPNs#44 of 107
- Trial VPNs in 50+ countries#46 of 62
- Cheap VPNs with a trial#47 of 76
- WireGuard VPNs with a trial#52 of 69
- OpenVPN VPNs with a trial#54 of 90
- Cheap VPNs in 50+ countries#56 of 59
- Trial VPNs with a kill switch#59 of 83
- Trial VPNs with money back#60 of 82
- Money-back VPNs, 50+ countries#64 of 75
- WireGuard, 50+ countries#66 of 71
- OpenVPN, 50+ countries#67 of 78
- Cheap WireGuard VPNs#68 of 78
- Cheap OpenVPN services#71 of 90
- Cheap kill switch VPNs#74 of 84
- Cheap VPNs with money-back#74 of 83
- Kill switch, 50+ countries#77 of 88
- WireGuard + money-back guarantee#77 of 87
- OpenVPN + money-back guarantee#78 of 100
- No-logs VPNs with a trial#84 of 144
- IKEv2#88 of 133
- Kill switch VPNs with WireGuard support#92 of 104
- VPN free trials#93 of 190
- Kill switch VPNs with a money-back guarantee#94 of 115
- No-logs VPNs with servers in 50+ countries#95 of 116
- Windows VPN trials#98 of 140
- Kill switch VPNs with OpenVPN support#101 of 133
- VPNs in 50+ countries#102 of 132
- WireGuard + OpenVPN#102 of 125
- Cheap no-logs VPNs#103 of 137
- Mac VPN trials#104 of 144
- Cheap VPNs for Windows#106 of 136
- Cheap VPNs for Mac#108 of 137
- Cheap VPNs under €3#109 of 167
- Android VPN free trials#110 of 160
- Secure VPNs#114 of 142
- Cheap VPNs for iPhone#115 of 149
- VPNs for public Wi-Fi#115 of 159
- 30-day money-back guarantee#124 of 174
- Mac VPNs with refunds#126 of 149
- No-logs VPNs with OpenVPN support#128 of 191
- Windows VPNs with refunds#131 of 155
- Windows VPNs with WireGuard#131 of 147
- No-logs VPNs with WireGuard support#132 of 159
- Mac VPNs with WireGuard#134 of 149
- WireGuard VPNs for iPhone#140 of 164
- Windows VPNs with OpenVPN#140 of 190
- Kill switch#142 of 193
- Mac VPNs with a kill switch#144 of 162
- Windows VPNs with a kill switch#144 of 161
- Mac VPNs with OpenVPN#145 of 198
- iPhone VPNs with a kill switch#147 of 167
- OpenVPN VPNs for iPhone#150 of 207
- No IP logs#153 of 191
- WireGuard VPNs#153 of 192
- OpenVPN VPNs for Android#154 of 219
- OpenVPN#155 of 242
- VPNs under €5#167 of 280
- No-logs VPNs for Windows#204 of 267
- No-logs VPNs for Mac#213 of 280
- No-logs VPNs for iPhone#218 of 314
- No-logs VPNs for Android#225 of 328
- No-logs VPNs#227 of 389
- VPNs for Windows#238 of 357
- VPNs for Mac#248 of 361
- VPNs for iPhone#257 of 411
- VPNs for Android#263 of 451
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Cheaper with the same features
Higher score for the same money
Also similar to Webroot WiFi Security
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://webroot.com
- Pages checked
- https://www.webroot.com/us/en/home/products/wifi-security
- Other sources used
- live_chat/phone: https://www.webroot.com/support/; prices: https://www.webroot.com/products/secure-vpn/; protocols/trial/logging/country: https://www.techradar.com/reviews/webroot-wifi-security (2020-07-15); wireguard: https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=4283&t=Webroot-Secure-VPN; payment_methods/play: https://play.google.com/store/apps/details?id=com.webroot.android.vpn (What's new: in-app subscription, 7-day free trial); https://play.google.com/store/apps/details?id=com.webroot.mobile.wifisecurity; appstore_rating: https://apps.apple.com/us/app/webroot-wifi-security-vpn/id1431626168 (snippet)
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