ioloVPN review: score, privacy and prices

1.20

out of 10#352 of 377 in the main ranking
VPN in a security suite median 1.8

  • VPN in a security suite
  • Jurisdiction:USA, 5 Eyes
  • Owner:RealDefense LLC
  • Data completeness80%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Censorship bypass0.0 vs 0.0
  • Privacy and jurisdiction1.3 vs 1.3
  • Price and fair terms2.7 vs 3.3

Weakest against its segment

  • Security and protocols0.0 vs 2.5
  • Platforms and support2.8 vs 4.2
  • Network and streaming1.2 vs 2.3
  • Jurisdiction in the 5 Eyes alliance
  • Auto-renewal on by default

Compare ioloVPN side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of VPN in a security suite services in the main ranking (23 services). Open a line to see which published facts earned points and which were missing or not disclosed.

ioloVPNsegment median

  • Privacy and jurisdiction30% of the score · segment median 1.31.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 2.50.0
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.32.7
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.00.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.31.2
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 4.22.8
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

ioloVPN pricing

The cheapest way in is €3.22 a month, paid upfront for the longest term. After that term, ioloVPN renews at its standard price. Market median across the main ranking: €3.13 a month.

Real cost over 1, 2 and 3 years

What you pay to keep ioloVPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.

Plan and first termFirst payment1 year2 years3 years
1 Month, 1 mo €10.28 €123.32at the current price€246.65at the current price€369.97at the current price
1 Year, 12 mo €60.16 €60.16——
2 Years, 24 mo €77.36 €77.36€77.36—

Compare ioloVPN’s full cost with other VPNs, for any number of devices

All plans as published

PlanTermPrice for termPer month€ / monthRenewal term
1 Month1 mo$11.95$11.95€10.281 mo
1 Year12 mo$69.95$5.83€5.0112 mo
2 Years24 mo$89.95$3.75€3.2324 mo

Refunds, trial and payment

Refund window
30 days
Refund conditions
within 30 days, minus 15% processing fee and discounts; no prorated refunds; third-party purchases per retailer
Free trial
No
Auto-renewal
Yes
How to cancel
phone (801) 523-6763, email support@iolo.com or online chat
Payment methods
credit/debit cards; local methods; purchase orders (orgs >= $1000); retail (Amazon, Best Buy, Staples, Newegg, Office Depot)
Renewal note
auto-renews to original payment method; renewal price not stated, may change with notice

Everything ioloVPN publishes

Every fact we collected about ioloVPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity
RealDefense, LLC (d/b/a iolo)
Registered in
US
Address
6080 Center Dr, Suite 800, Los Angeles, CA 90045, USA
Parent company
RealDefense LLC
Related brands
  • System Mechanic
  • Privacy Guardian
  • Ultimate Defense
Surveillance alliance (5/9/14 Eyes)
5
Website languages
EN
Right-to-left languages
No
Currencies on the site
USD

Plans, prices and add-ons

Plans
  • ioloVPN 1 Month
  • 1 Year
  • 2 Years
Billing terms
  • 1
  • 12
  • 24 months
Cheapest price a month
$3.75
Monthly plan
$11.95
1-year plan, total
$69.95
1-year plan, a month
$5.83
2-year plan, total
$89.95
2-year plan, a month
$3.75
Lifetime plan
No
Renewal
auto-renews to original payment method; renewal price not stated, may change with notice
Family plan
No
Prices seen from other countries
  • USD shown: 1m $11.95
  • 12m $5.83/mo (billed $69.95, list $143.40)
  • 24m $3.75/mo (billed $89.95, list $286.80)
Antivirus
Yes via System Mechanic Ultimate Defense bundle
Password manager
Yes in Ultimate Defense bundle
Other add-ons
LiveTech paid premium support

Discounts and programmes

Discount shown
~51% (1y) / ~69% (2y) vs $11.95/mo strikethrough
Discount compared with
monthly price
Promo codes
Yes iolo20 in purchase links
Student discount
Not stated
Affiliate programme
Yes RealDefense affiliate program covering iolo brands
Affiliate commission
tiered payouts

Limits and restrictions

Devices at once
5
Data limit
unlimited bandwidth
Speed limit
no throttling (claim)

Free plan

Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription

Payment methods
  • credit/debit cards
  • local methods
  • purchase orders (orgs >= $1000)
  • retail (Amazon, Best Buy, Staples, Newegg, Office Depot)
Bank card
Yes
PayPal
Not stated
Cryptocurrency
No
Cash
Not stated
Gift cards
Yes retail boxes
Auto-renewal by default
Yes
How to cancel
phone (801) 523-6763, email support@iolo.com or online chat
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
30
Refund conditions
  • within 30 days, minus 15% processing fee and discounts
  • no prorated refunds
  • third-party purchases per retailer

Free trial terms

Trial length
No
Instead of a trial
30-day money-back (Try Risk Free)
Card needed for the trial
Not stated

Server locations

Countries
~36 locations (three dozen), 6 continents
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features

RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption

  • WireGuardNot stated
  • OpenVPNNot stated
  • IKEv2Not stated
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Encryption
AES-256
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking

Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security

Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy

No-logs policy
Yes personal data is never recorded
Independent no-logs audit
Not stated
Transparency report
Not stated
Warrant canary
Not stated
Anonymous sign-up
Not stated

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPNot stated
  • Session timesNot stated

Apps and devices

  • Windows✓ Yes
  • macOS✓ Yes
  • Linux✕ No
  • iOS✓ Yes
  • Android✓ Yes
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming

10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support

Live chat
Yes online chat
Live chat 24/7
Not stated
Email / tickets
Yes support@iolo.com
Phone
Yes ((801) 523-6763, 24/7)
Telegram
Not stated
WhatsApp
Not stated
Support languages
EN
Help articles
Yes
Server status page
Not stated

For teams and business

SSO / SAML
Not stated
Admin panel
Not stated
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.89 of 5, smoothed

    From 200 collected reviews (raw average 3.94; all VPNs 3.66). Last 90 days: 4.15 from 92.

    The company replied to 49 of 49 negative reviews (1–2 stars).

  • Google Play

    3.35 of 5, smoothed

    From 17 collected reviews (raw average 1.76; all VPNs 3.90).

    The company replied to 0 of 12 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 4.0 (3712 reviews); Google Play 3.2 (33 ratings).

Reviews per month, last 12 months

  1. Jan ’2613 reviews, average 3.85
  2. Feb ’2624 reviews, average 3.96
  3. Mar ’2623 reviews, average 4.48
  4. Apr ’2622 reviews, average 3.82
  5. May ’2611 reviews, average 2.45
  6. Jun ’2614 reviews, average 3.07
  7. Jul ’269 reviews, average 2.78
  8. Aug ’2661 reviews, average 4.43
  9. Sep ’2619 reviews, average 3.84
  10. Oct ’266 reviews, average 3.67
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

28 Reddit and forum threads mention ioloVPN (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • Google Play · 1★ · 25 May 2026

    Not loading. not working.

  • Google Play · 2★ · 14 Mar 2026

    VPN has not worked well for many now months on android. It used to work, but for whatever reason, it will not connect to any server. App reinstallation still…

  • Google Play · 1★ · 16 Sep 2025

    Installed and started, but it dies with the message try again after the developer supplies a fix.

  • Trustpilot · 1★ · 09 Oct 2026 · US

    READ THE FINE PRINT!!!!!

    Original review
  • Trustpilot · 5★ · 09 Oct 2026 · PE

    es muy interactivo

    Original review
  • Trustpilot · 5★ · 08 Oct 2026 · US

    Iolo System Mechanic Ultimate Defense

    Original review

Questions about ioloVPN

Answers built from what ioloVPN publishes. Open a question to read the details.

Is ioloVPN safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 1.3/10 and security 0.0/10 (segment medians 1.3 and 2.5). No red flag in our data. Independent no-logs audit: Not stated.

In 10 seconds

  • Jurisdiction in 5 Eyes

Privacy

Jurisdiction
USA, 5 Eyes
Legal entity
RealDefense, LLC (d/b/a iolo)
No-logs policy
Yes personal data is never recorded
Independent no-logs audit
Not stated

Security

Kill switch
Not stated
DNS leak protection
Not stated
Encryption
AES-256
Two-factor sign-in
Not stated

ioloVPN not working? Common causes and what to check

1 things to check, built from what ioloVPN publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Contact support: live chat, email.

Support when the VPN is blocked

Live chat
Yes online chat
Live chat 24/7
24/7 support claimed
Email
Yes support@iolo.com

ioloVPN refund policy: how to ask for your money back

ioloVPN refund window: 30 days. Conditions: within 30 days, minus 15% processing fee and discounts; no prorated refunds; third-party purchases per retailer

Refund terms

Refund window
30
Refund on monthly plans
Not stated
Refund for App Store / Google Play purchases
Not stated
Refund for unused time
Not stated
Free trial
No

How to cancel ioloVPN and turn off auto-renewal

How ioloVPN says you cancel: phone (801) 523-6763, email support@iolo.com or online chat. Auto-renewal by default: yes.

Cancellation and renewal

Auto-renewal by default
Yes
Reminder before renewal
Not stated
Renewal note
auto-renews to original payment method; renewal price not stated, may change with notice
Bought in App Store or Google Play
cancel in the store’s subscription settings

Without auto-renewal or price hikes

ioloVPN coupons and discounts: official prices and promo terms

What ioloVPN itself publishes about codes: yes (iolo20 in purchase links). We never invent codes or copy them from coupon sites; below are the official prices.

Discounts on the official site

Sale running when checked
none seen
Discount shown
~51% (1y) / ~69% (2y) vs $11.95/mo strikethrough
Discount compared with
monthly price
Checked
2026-10-15

Who owns ioloVPN? Company, jurisdiction and related brands

ioloVPN is run by RealDefense, LLC (d/b/a iolo), registered in US; parent company: RealDefense LLC.

Company

Registered in
US
Address
6080 Center Dr, Suite 800, Los Angeles, CA 90045, USA
Related brands
System Mechanic; Privacy Guardian; Ultimate Defense

Jurisdiction

Owner and jurisdiction

Closed services ioloVPN replaces

Services that shut down or moved, for which this is one of five live alternatives.

Sources and changes

Collected 2026-10-15.

Website
https://iolo.com
Pages checked
https://iolo.com; https://iolo.com/products/iolovpn/; https://iolo.com/company/legal/sales-policy/
Other sources used
pricing/encryption/bandwidth/trial: https://www.iolo.com/products/iolovpn/; affiliate: https://www.iolo.com/affiliates/ (-> https://www.realdefen.se/home/affiliates/); support/phone: https://www.iolo.com/support/

Something wrong or out of date? Report an error

When (UTC)FieldWasNow
2026-10-16rank_main339338
2026-10-16rank_consumer425424