VPNCity review: score, privacy and prices

2.56

out of 10#172 of 377 in the main ranking
Consumer VPN median 2.6

  • Consumer VPN
  • Jurisdiction:Hong Kong, alliance not disclosed
  • Data completeness87%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Censorship bypass2.9 vs 0.5
  • Network and streaming5.0 vs 3.1
  • Price and fair terms4.5 vs 3.5

Weakest against its segment

  • Platforms and support2.8 vs 4.3
  • Privacy and jurisdiction1.3 vs 2.7
  • Security and protocols1.4 vs 2.1

Compare VPNCity side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.

VPNCitysegment median

  • Privacy and jurisdiction30% of the score · segment median 2.71.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 2.11.4
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.54.5
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.52.9
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 3.15.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 4.32.8
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

VPNCity pricing

The cheapest way in is €1.43 a month, paid upfront for the longest term. After that term, VPNCity renews at its standard price. Market median across the main ranking: €3.13 a month.

Real cost over 1, 2 and 3 years

What you pay to keep VPNCity running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.

Plan and first termFirst payment1 year2 years3 years
1 Month, 1 mo €8.56 €102.68at the current price€205.37at the current price€308.05at the current price
1 Year, 12 mo €42.93 €42.93——
2 Year, 24 mo €34.26 €34.26€34.26—

Compare VPNCity’s full cost with other VPNs, for any number of devices

All plans as published

PlanTermPrice for termPer month€ / monthRenewal term
1 Month1 mo$9.95$9.95€8.561 mo
1 Year12 mo$49.92$4.16€3.5812 mo
2 Year24 mo$39.84$1.66€1.4324 mo

Refunds, trial and payment

Refund window
30 days
Refund conditions
30-day money-back guarantee
Free trial
No
Auto-renewal
Not stated
Payment methods
card; PayPal; Alipay; crypto via CoinGate (review)
Renewal note
billed every 1/12/24 months; renewal price not stated (2-year total shown lower than 1-year, as displayed)

Everything VPNCity publishes

Every fact we collected about VPNCity, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
Think Huge Ltd (review)
Registered in
Hong Kong (review)
Surveillance alliance (5/9/14 Eyes)
Not stated
Website languages
EN
Right-to-left languages
No
Currencies on the site
USD

Plans, prices and add-ons
Plans
  • 1 Month
  • 1 Year
  • 2 Year
Billing terms
  • 1 month
  • 1 year
  • 2 years
Cheapest price a month
$1.66
Monthly plan
$9.95
1-year plan, total
$49.92
1-year plan, a month
$4.16
2-year plan, total
$39.84
2-year plan, a month
$1.66
Lifetime plan
No
Renewal
billed every 1/12/24 months; renewal price not stated (2-year total shown lower than 1-year, as displayed)
Family plan
No
Dedicated IP add-on
Yes +4 USD/mo (review, 2020)

Discounts and programmes
Discount shown
58% (1y); 83% (2y)
Discount compared with
vs monthly $9.95 (struck $119.40 / $238.80)
Student discount
Not stated
Bonus months
No

Limits and restrictions
Devices at once
6 (1m) / 9 (1y) / 12 (2y)
Speed limit
no speed limits (claim)
Torrenting / P2P policy
Yes P2P allowed (review)

Free plan
Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
Payment methods
  • card
  • PayPal
  • Alipay
  • crypto via CoinGate (review)
PayPal
Not stated
Cryptocurrency
Yes (via CoinGate) (review)
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
30
Refund conditions
30-day money-back guarantee

Free trial terms
Trial length
No
Instead of a trial
$5 credit on registration
Card needed for the trial
Not stated

Server locations
Countries
24
Servers
3000+ (review, 2020)

24 countries listed. A link opens our ranking of VPNs with servers there.

Europe 16

Americas 4

Asia and Oceania 3

Middle East and Africa 1

Middle East and North Africa
none (Morocco only in N. Africa)
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption
  • WireGuard(config file for generic WireGuard client, not built into app) (review)◐ Partial
  • OpenVPN(TCP/UDP, default) (review)✓ Yes
  • IKEv2Not stated
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherreview✓ Yes
  • Own protocolNot stated
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • Shadowsocks(ShadowSocks proxy) (review)✓ Yes
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Encryption
military-grade (claim)
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking
Obfuscation (stealth mode)
Yes (Easy Firewall Traversal) (review)
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security
Kill switch
Yes (Windows, off by default) (review)
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy
No-logs policy
Yes zero-logging
Independent no-logs audit
No
Transparency report
Not stated
Warrant canary
Not stated
Anonymous sign-up
Not stated

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPNot stated
  • Session timesNot stated

Apps and devices
  • Windows✓ Yes
  • macOSreview✓ Yes
  • LinuxNot stated
  • iOS✓ Yes
  • Android✓ Yes
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Chrome; Firefox (review)

Speed, streaming and gaming
10 Gbps servers
Not stated
Netflix
Netflix claimed
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
Not stated
Live chat 24/7
Not stated
Phone
Not stated
Telegram
Not stated
WhatsApp
Not stated
Server status page
Not stated

For teams and business
SSO / SAML
Not stated
Admin panel
Not stated
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    4.43 of 5, smoothed

    From 200 collected reviews (raw average 4.62; all VPNs 3.66).

    The company replied to 4 of 13 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 2.5 (1050 reviews).

38 Reddit and forum threads mention VPNCity (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • Trustpilot · 1★ · 15 Apr 2025 · GB

    VPNCity not working and ZERO Support…

    Original review

  • Trustpilot · 1★ · 24 Feb 2025 · GB

    They Don't Pay Affiliate Earnings SCAM COMPANY!

    Original review

  • Trustpilot · 1★ · 08 Jan 2025 · GB

    VPNCity not working and ZERO Support after 6 days

    Original review

Rankings by user reviews

Reviews of similar VPNs

Questions about VPNCity

Answers built from what VPNCity publishes. Open a question to read the details.

Is VPNCity safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 1.3/10 and security 1.4/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: ✕ No.

In 10 seconds

  • Kill switch

Privacy

Jurisdiction
Hong Kong, alliance not disclosed
Legal entity
Think Huge Ltd (review)
No-logs policy
Yes zero-logging

Security

Kill switch
Yes (yes (Windows, off by default) (review))
DNS leak protection
Not stated
Encryption
military-grade (claim)
Two-factor sign-in
Not stated

Related rankings

VPNCity not working? Common causes and what to check

2 things to check, built from what VPNCity publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Switch protocol in the app: VPNCity lists WireGuard, OpenVPN, SoftEther, Shadowsocks.

If the network blocks VPNs, turn on obfuscation (Easy Firewall Traversal) (review).

If it is blocked where you are

VPNCity refund policy: how to ask for your money back

VPNCity refund window: 30 days. Conditions: 30-day money-back guarantee

Refund terms

Refund window
30
Refund on monthly plans
Not stated
Refund for App Store / Google Play purchases
Not stated
Refund for unused time
Not stated
Free trial
No

Try before paying

Who owns VPNCity? Company, jurisdiction and related brands

VPNCity is run by Think Huge Ltd (review), registered in Hong Kong (review).

Company

Registered in
Hong Kong (review)

Jurisdiction

In our rankings

VPNCity appears on 164 topic pages. Its place on each:

Show all 164

Similar VPNs

Higher score for the same money

Also similar to VPNCity

Owner and jurisdiction

Tools for VPNCity

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://vpncity.com
Other sources used
protocols/kill_switch/payment/legal_entity/servers: https://www.pcworld.com/article/3541509/vpncity-review-the-basics-at-a-good-price.html; softether/stealth/macos/browser_extensions: https://www.techradar.com/reviews/vpncity

Something wrong or out of date? Report an error