Hello VPN review: score, privacy and prices
2.57
out of 10#170 of 377 in the main ranking
Free / mobile app median 2.3
- Free / mobile app
- Jurisdiction:Estonia, outside 5/9/14 Eyes
- Data completeness93%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Network and streaming4.3 vs 1.7
- Security and protocols3.6 vs 1.2
- Privacy and jurisdiction2.7 vs 2.7
Weakest against its segment
- Price and fair terms2.7 vs 3.4
- Platforms and support2.2 vs 2.8
- Censorship bypass0.0 vs 0.5
How the score adds up
Six sub-scores, each against the median of Free / mobile app services in the main ranking (80 services). Open a line to see which published facts earned points and which were missing or not disclosed.
Hello VPNsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.72.7
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.23.6
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.42.7
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 1.74.3
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 2.82.2
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Hello VPN pricing
The cheapest way in is €2.63 a month, paid upfront for the longest term. After that term, Hello VPN renews at its standard price. Market median across the main ranking: €3.13 a month.
All plans as published
| Plan | Term | Per month | € / month |
|---|---|---|---|
| 1 week | 0.25 mo | $9.53 | €8.20 |
| 1 month | 1 mo | $10.89 | €9.37 |
| 1 year | 12 mo | $3.06 | €2.63 |
Refunds, trial and payment
- Refund window
- 0 days
- Refund conditions
- via App Store / Google Play only
- Free trial
- 3 days, yearly plan (app)
- Auto-renewal
- Not stated
- Payment methods
- App Store (card, PayPal, Apple Pay, Apple Cash); Google Play (card)
Everything Hello VPN publishes
Every fact we collected about Hello VPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Not stated
- Registered in
- Estonia
- Surveillance alliance (5/9/14 Eyes)
- none
- Website languages
- Not stated
- Currencies on the site
- USD
Plans, prices and add-ons
- Plans
- weekly
- monthly
- yearly
- Billing terms
- 1w
- 1m
- 12m
- Cheapest price a month
- $3.06
- Monthly plan
- $10.89
- 1-year plan, a month
- $3.06
- Lifetime plan
- Not stated
- Family plan
- Not stated
Discounts and programmes
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- 3
- Torrenting / P2P policy
- Yes allowed
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- App Store (card, PayPal, Apple Pay, Apple Cash); Google Play (card)
- Bank card
- Yes store
- PayPal
- Yes App Store
- Apple Pay / Google Pay
- Yes
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 0
- Refund conditions
- via App Store / Google Play only
Free trial terms
- Trial length
- 3 days
- Where the trial is offered
- yearly plan (app)
- Card needed for the trial
- Not stated
Server locations
- Countries
- 20
- Servers
- 50
15 countries listed. A link opens our ranking of VPNs with servers there.
Europe 10
Americas 2
Asia and Oceania 3
- Server countries, as published
- US; CA; TR; UA; FR; NL; DE; ES; EE; GR; SE; RU; JP; SG; KR (15 listed)
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Streaming servers
- Yes
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNot stated
- OpenVPN✓ Yes
- IKEv2✓ Yes
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolT-GFW✓ Yes
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Other protocols
- OpenConnect; T-GFW
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- China (not in CN App Store)
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes off by default
- DNS leak protection
- Yes leaks in test
- Split tunnelling
- Not stated
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes no IP/DNS queries; random user ID kept; data <=24h
- Independent no-logs audit
- Not stated
- Data retention
- servers reset daily (<=24h)
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IPNot stated
- Session timesNot stated
Apps and devices
- Windows✕ No
- macOS✓ Yes
- Linux✕ No
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- No blocked
- BBC iPlayer
- Yes
- Disney+
- No
- Prime Video
- Yes
- Gaming features
- Not stated
- Torrenting
- Yes all servers
Support
- Live chat
- Yes in-app, after purchase
- Live chat 24/7
- Not stated
- Email / tickets
- Yes
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Help articles
- 4 FAQ
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Google Play
4.21 of 5, smoothed
From 400 collected reviews (raw average 4.25; all VPNs 3.90). Last 90 days: 2.25 from 4.
The company replied to 0 of 64 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: App Store (US) 5.00 (6 ratings); Google Play 4.7 (4.1K ratings).
Reviews per month, last 12 months
46 Reddit and forum threads mention Hello VPN (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
Google Play · 1★ · 08 Oct 2026
worst app
Google Play · 5★ · 14 Sep 2026
good
Google Play · 2★ · 31 Aug 2026
it's nolonger connecting
Rankings by user reviews
Questions about Hello VPN
Answers built from what Hello VPN publishes. Open a question to read the details.
Is Hello VPN safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 2.7/10 and security 3.6/10 (segment medians 2.7 and 1.2). No red flag in our data. Independent no-logs audit: Not stated.
In 10 seconds
- Kill switch
Privacy
- Jurisdiction
- Estonia, outside 5/9/14 Eyes
- Legal entity
- Not stated
- No-logs policy
- Yes no IP/DNS queries; random user ID kept; data <=24h
- Independent no-logs audit
- Not stated
- Data retention
- servers reset daily (<=24h)
Security
- Kill switch
- Yes (yes (off by default))
- DNS leak protection
- No
- Two-factor sign-in
- Not stated
Related rankings
Is it safe? of similar VPNs
Hello VPN not working? Common causes and what to check
2 things to check, built from what Hello VPN publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Switch protocol in the app: Hello VPN lists OpenVPN, IKEv2, Own protocol.
Contact support: live chat, email.
Support when the VPN is blocked
- Live chat
- in-app, after purchase
- Yes
If it is blocked where you are
Troubleshooting of similar VPNs
Hello VPN refund policy: how to ask for your money back
Hello VPN refund window: 0 days. Conditions: via App Store / Google Play only
Refund terms
- Refund window
- 0
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Yes
- Refund for unused time
- Not stated
- Free trial
- 3
Try before paying
Refund policies of similar VPNs
Hello VPN free trial: length, terms and payment details
Hello VPN free trial: 3, yearly plan (app).
Trial terms
- Length
- 3
- Card needed
- Not stated
- Refund window
- 0
- Free plan
- No
Trials elsewhere
In our rankings
Hello VPN appears on 73 topic pages. Its place on each:
- Estonia VPNs#5 of 8
- VPNs for Prime Video#16 of 33
- VPN servers in Estonia#19 of 28
- VPNs for BBC iPlayer#22 of 50
- VPN servers in South Korea#22 of 57
- VPN servers in Greece#27 of 42
- Trial VPNs for torrenting#28 of 40
- VPN servers in Ukraine#28 of 52
- VPNs outside 14 Eyes for torrenting#30 of 42
- VPN servers in Turkey#30 of 61
- Short-term VPN plans#31 of 63
- Cheap torrenting VPNs#34 of 41
Show all 73
- Kill switch VPNs for torrenting#40 of 67
- VPN servers in Sweden#40 of 93
- Mobile VPN apps#42 of 178
- VPN servers in Japan#42 of 125
- Trial VPNs outside 14 Eyes#43 of 70
- VPN servers in Spain#43 of 99
- VPN servers in Singapore#44 of 138
- VPN servers in the Netherlands#46 of 139
- VPN servers in France#47 of 137
- Cheap VPNs outside 14 Eyes#48 of 56
- VPN servers in Canada#49 of 142
- VPN servers in Germany#50 of 152
- Cheap VPNs with a trial#51 of 76
- VPN servers in the USA#52 of 178
- OpenVPN for torrenting#53 of 81
- VPNs outside 14 Eyes with a kill switch#55 of 71
- OpenVPN VPNs with a trial#56 of 90
- VPNs for torrenting#58 of 107
- VPNs outside 14 Eyes with OpenVPN support#59 of 101
- Trial VPNs with a kill switch#61 of 83
- Proprietary protocols#63 of 110
- DNS leak protection#69 of 124
- Cheap OpenVPN services#72 of 90
- Mac VPNs for torrenting#73 of 92
- Cheap kill switch VPNs#75 of 84
- IKEv2#76 of 133
- Kill switch VPNs with OpenVPN support#81 of 133
- No-logs VPNs outside 14 Eyes#87 of 143
- No-logs VPNs with a trial#89 of 144
- Outside 14 Eyes#89 of 204
- Secure VPNs#94 of 142
- VPNs for public Wi-Fi#94 of 159
- Mac VPN trials#97 of 144
- Cheap VPNs for Mac#99 of 137
- VPN free trials#99 of 190
- Outside 5 Eyes#101 of 237
- No-logs VPNs with OpenVPN support#102 of 191
- Android VPN free trials#103 of 160
- Cheap no-logs VPNs#106 of 137
- Cheap VPNs for iPhone#106 of 149
- Cheap VPNs under €3#114 of 167
- Kill switch#114 of 193
- Pay with PayPal#115 of 211
- OpenVPN#134 of 242
- Mac VPNs with OpenVPN#138 of 198
- Mac VPNs with a kill switch#141 of 162
- OpenVPN VPNs for iPhone#143 of 207
- iPhone VPNs with a kill switch#144 of 167
- OpenVPN VPNs for Android#147 of 219
- No-logs VPNs#173 of 389
- VPNs under €5#174 of 280
- No-logs VPNs for Mac#199 of 280
- No-logs VPNs for iPhone#203 of 314
- No-logs VPNs for Android#211 of 328
- VPNs for Mac#230 of 361
- VPNs for iPhone#236 of 411
- VPNs for Android#243 of 451
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Similar VPNs
- VPN Proxy Master3.68
- UFO VPN4.00
- TipTop VPN2.77
- FreeVPN.com3.92
Higher score for the same money
- UFO VPN4.00
- TipTop VPN2.77
- Turbo VPN4.05
- Ninja VPN4.26
- Psiphon2.66
Also similar to Hello VPN
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://www.vpnmentor.com/reviews/hello-vpn/
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