Is UFO VPN safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 4.3/10 and security 2.5/10 (segment medians 2.7 and 1.2). No red flag in our data. Independent no-logs audit: ✕ No.

In 10 seconds

  • Kill switch

Privacy

Jurisdiction
Hong Kong, outside 5/9/14 Eyes
Legal entity
Dreamfii HK Limited (reg. 75363257)
No-logs policy
Yes
Data retention
as long as needed
Shared with third parties
trusted service providers/partners for services, storage, analytics; no sale/rent
Trackers on the website
Google Analytics; pixels; cookies

What the privacy policy says is collected

Red ✕: collected. Green ✓: not collected. Grey: the policy does not say.

  • Email✕ Yes
  • IP at sign-upNot stated
  • Connection IP✓ No
  • Session times✓ No
  • BandwidthNot stated
  • Device infoNot stated
  • App analyticsNot stated
  • Crash reportsNot stated

Security

Kill switch
Yes
DNS leak protection
Not stated
Encryption
AES-256 (claim)
Security audits
No
Two-factor sign-in
Not stated

On privacy and security, UFO VPN scores above the median for free mobile VPNs, but almost everything rests on the service's own word. There are no red flags in our data, and no verified proof either.

What the policy promises

The company is registered in Hong Kong, outside the "eyes" alliances. A no-logs policy is declared: the service says it does not store the connection IP address or session times. There is no independent audit, no transparency report and no warrant canary, so there is nothing to verify these promises with. The same policy states that data is kept for as long as needed, passed to contractors for storage and analytics, and may be disclosed upon a lawful request. The service says it does not sell or rent that data. The policy is dated September 2018 and does not list third-party libraries in the apps, even though the website itself runs Google Analytics, pixels and cookies. Services with this kind of verification are collected in our roundup of VPNs with an audited no-logs policy.

Proprietary protocols

The main weakness is technical. WireGuard and OpenVPN are not listed in the apps; instead there are proprietary protocols A, B, C and D. The service claims AES-256 encryption, but there have been no security audits, and it does not say whether the app code is open, so the design of these protocols cannot be checked from the outside. A kill switch is available. The service does not say whether it protects against DNS leaks or offers two-factor sign-in.

Who it suits

For getting past school or work firewalls and unblocking video calls in the Middle East, which is what the service promotes its protocols for, this may be enough. For payment details and work correspondence, it is better to pick a service from our roundup of secure VPNs. A premium account requires an email address; anonymous sign-up is not available.