VPN Proxy Master user reviews: what customers report

707 reviews of VPN Proxy Master collected from Trustpilot, App Store and Google Play. Most come from Google Play: 4.50 of 5 after smoothing. Reviews never change our score.

Ratings by source

Smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.30 of 5, smoothed

    From 40 collected reviews (raw average 2.85; all VPNs 3.66).

    The company replied to 8 of 20 negative reviews (1–2 stars).

  • App Store

    2.63 of 5, smoothed

    From 267 collected reviews (raw average 2.46; all VPNs 3.54). Last 90 days: 2.00 from 1.

  • Google Play

    4.50 of 5, smoothed

    From 400 collected reviews (raw average 4.58; all VPNs 3.90). Last 90 days: 4.58 from 400.

    The company replied to 32 of 32 negative reviews (1–2 stars).

Ratings shown on the platforms

As displayed by each platform; shown as text only.

Trustpilot TrustScore
1.4 (40 reviews)
App Store (US)
4.64 (79211 ratings)
Google Play
4.7 (1.49M ratings, 100M+ installs)

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • App Store · 2★ · 31 Aug 2026 · US

    Not very good anymore

  • App Store · 5★ · 06 Jul 2026 · US

    好用

  • App Store · 5★ · 15 Jun 2026 · US

    相当快超好用

  • Google Play · 5★ · 14 Oct 2026

    good !!!!

  • Google Play · 5★ · 14 Oct 2026

    first time trying out so I hope it's good

  • Google Play · 5★ · 14 Oct 2026

    good 👍😊

  • Trustpilot · 1★ · 06 Apr 2026 · DE

    Your service charged my card on 15$ for…

    Original review
  • Trustpilot · 1★ · 03 Apr 2026 · AE

    No free trial!!

    Original review
  • Trustpilot · 1★ · 10 Jan 2026 · ID

    If the location still on same country as you, you are doomed.

    Original review

On Reddit and forums

45 Reddit and forum threads mention VPN Proxy Master (we keep titles and search snippets only).

The star ratings in app stores and the written reviews paint very different pictures. Google Play shows 4.7 from 1.49 million ratings, while the US App Store shows 4.64. But of the 267 App Store reviews we collected, 167 are negative, and the average across all 267 is 2.46. Almost all ratings are extreme: one or five stars account for 91% of reviews in the App Store and Google Play.

App Store: it won't connect and keeps asking for payment

We counted themes roughly, based on keywords. About a third of the negative App Store reviews concern the connection: the app takes a long time to connect, disconnects on its own after an hour or after the screen locks, and for some reviewers even the paid version doesn't work. Another frequent complaint comes from people who expected a free VPN: without a subscription, connecting fails, and the app immediately pushes Premium. The company has not replied to any of the 167 negative App Store reviews.

Charges after the trial period

About a quarter of the negative App Store reviews and 11 out of 20 on Trustpilot are about money. The scenario repeats: a person starts a 3-day or 7-day trial in the app store, and the charge happens right away or after they delete the app. Others say they couldn't find where to cancel the subscription. The subscription must be cancelled on the platform where it was purchased, and the steps are collected in the cancellation guide. Support is criticized in 8 negative Trustpilot reviews: the chat cuts out and emails go unanswered. The company has replied there to 8 of the 20 negative reviews.

Recent reviews on Google Play

All 400 collected Google Play reviews were left within the last 90 days, with an average of 4.58. Speed gets the most praise, while a third of the 32 negative reviews are again about the connection. The company has replied to all 32. If the app won't connect for you, start with the connection problems page.