SurfBouncer Personal VPN review: score, privacy and prices

1.34

out of 10#335 of 377 in the main ranking
Consumer VPN median 2.6

  • Consumer VPN
  • Jurisdiction:USA, 5 Eyes
  • Data completeness80%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Censorship bypass0.5 vs 0.5
  • Platforms and support3.8 vs 4.3
  • Security and protocols1.1 vs 2.1

Weakest against its segment

  • Price and fair terms1.3 vs 3.5
  • Privacy and jurisdiction1.0 vs 2.7
  • Network and streaming1.8 vs 3.1
  • Jurisdiction in the 5 Eyes alliance
  • Stores session times
  • Auto-renewal on by default

Compare SurfBouncer Personal VPN side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.

SurfBouncer Personal VPNsegment median

  • Privacy and jurisdiction30% of the score · segment median 2.71.0
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 2.11.1
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.51.3
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.5
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 3.11.8
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 4.33.8
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

SurfBouncer Personal VPN pricing

The cheapest way in is €12.90 a month, paid upfront for the longest term. After that term, SurfBouncer Personal VPN renews at its standard price. Market median across the main ranking: €3.13 a month.

Price per month over 3 years, Personal VPN Monthly plan

€12.90/mo for 1 months then €12.90/mo €5€10€15

first termrenewalmarket median €3.13/momonths →

Real cost over 1, 2 and 3 years

What you pay to keep SurfBouncer Personal VPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.

Plan and first termFirst paymentThen1 year2 years3 years
Personal VPN Weekly, 0.25 mo €4.30 €4.30 / 0.25 mo€206.40€412.80€619.20
Personal VPN Monthly, 1 mo €12.90 €12.90 / 1 mo€154.80€309.60€464.40

Compare SurfBouncer Personal VPN’s full cost with other VPNs, for any number of devices

All plans as published

PlanTermPrice for termPer month€ / monthRenewal priceRenewal term
Personal VPN Weekly0.25 mo$5.00$20.00€17.20$5.000.25 mo
Personal VPN Monthly1 mo$15.00$15.00€12.90$15.001 mo

Refunds, trial and payment

Refund window
Not stated
Refund conditions
refund only if unable to connect and support can't fix; no refunds once using service; dedicated servers non-refundable
Free trial
No
Auto-renewal
Yes
How to cancel
cancel after ordering
Payment methods
Visa; Mastercard; Amex; Discover; PayPal; Bitcoin (privacy page footer)
Renewal note
auto-renews for selected period until cancelled; cancel after ordering for fixed term

Everything SurfBouncer Personal VPN publishes

Every fact we collected about SurfBouncer Personal VPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
Not stated
Registered in
USA (self-described USA-based)
Surveillance alliance (5/9/14 Eyes)
5
Website languages
EN
Right-to-left languages
No
Currencies on the site
USD ($)

Plans, prices and add-ons
Plans
  • Personal VPN (weekly/monthly)
  • WireGuard VPN (from $8)
  • Family Plan VPN
Billing terms
weekly; monthly
Cheapest price a month
15 (monthly); WireGuard plans from $8
Monthly plan
$15.00
Lifetime plan
No
Renewal
auto-renews for selected period until cancelled; cancel after ordering for fixed term
Family plan
Yes price not read
Other add-ons
dedicated server (non-refundable)

Discounts and programmes
Discount shown
none
Sale running when checked
No
Student discount
Not stated

Limits and restrictions
Devices at once
Not stated
Data limit
unlimited
Speed limit
none (no throttling)
Country restrictions
not offered in Nigeria, Côte d'Ivoire, Ghana, Togo, Benin, Sierra Leone, Gabon, Cameroon
Prohibited by the terms
  • unlawful use
  • spam
  • click fraud
  • illegal copyrighted downloads

Free plan
Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
Payment methods
  • Visa
  • Mastercard
  • Amex
  • Discover
  • PayPal
  • Bitcoin (privacy page footer)
Bank card
Yes
PayPal
Yes
Apple Pay / Google Pay
No
Cryptocurrency
Yes Bitcoin, per privacy page footer
Coins accepted
BTC
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Yes
How to cancel
cancel after ordering
Email needed to sign up
Yes
Account-number login
Not stated
Money-back guarantee, days
Not stated
Refund conditions
  • refund only if unable to connect and support can't fix
  • no refunds once using service
  • dedicated servers non-refundable

Free trial terms
Trial length
No
Card needed for the trial
Not stated

Server locations
Countries
~35 unique across lists (21 OpenVPN/IKEv2, 26 WireGuard)
Servers
Not stated

34 countries listed. A link opens our ranking of VPNs with servers there.

Europe 18

Americas 6

Asia and Oceania 8

Middle East and Africa 2

Server countries, as published
OpenVPN/IKEv2: CA; DK; FR; DE; HK; HU; IS; IN; JP; NL; RO; RU; RS; SG; ZA; ES; SE; CH; UK; UA; US. WireGuard: AR; AU; AT; BY; BR; CA; CL; CY; FR; GE; DE; HK; IN; JP; KZ; KR; MX; NL; PL; RU; SG; SE; CH; AE; UK; US
Middle East and North Africa
AE (WireGuard)
Virtual locations
Not stated
P2P servers
Not stated
Streaming servers
Yes USA Special server for video geo-restricted sites
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption
  • WireGuard✓ Yes
  • OpenVPN✓ Yes
  • IKEv2✓ Yes
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Yes setup guides for OpenVPN/IKEv2/WireGuard
Open-source apps
Not stated

Censorship and blocking
Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security
Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy
No-logs policy
Partial records connection-established events without IP/user; purged within 7 days
Independent no-logs audit
Not stated
Data retention
connection logs purged within 7 days
Shared with third parties
no sharing of names/emails (claim)
Transparency report
Not stated
Warrant canary
Not stated
Anonymous sign-up
Not stated

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Email✕ Yes
  • Connection IP✓ No
  • Session timesconnection events (non-identifying)✕ Yes

Apps and devices
  • Windowsmanual/OpenVPN✓ Yes
  • macOS✓ Yes
  • Linux✓ Yes
  • iOS✓ Yes
  • Android✓ Yes
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersSabai Technology VPN router link✓ Yes
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming
10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
No
Live chat 24/7
Not stated
Email / tickets
Yes info@surfbouncer.com; support/contact pages
Phone
Not stated
Telegram
Not stated
WhatsApp
Not stated
Help articles
Yes setup guides, troubleshooting, FAQ
Server status page
Not stated

For teams and business
SSO / SAML
Not stated
Admin panel
Not stated
Dedicated gateway
Yes dedicated server option
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.72 of 5, smoothed

    From 2 collected reviews (raw average 5.00; all VPNs 3.66).

Ratings shown on the platforms themselves: Trustpilot TrustScore 3.8 (2 reviews).

28 Reddit and forum threads mention SurfBouncer Personal VPN (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

Rankings by user reviews

Reviews of similar VPNs

Questions about SurfBouncer Personal VPN

Answers built from what SurfBouncer Personal VPN publishes. Open a question to read the details.

Is SurfBouncer Personal VPN safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 1.0/10 and security 1.1/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: Not stated.

In 10 seconds

  • Stores session times
  • Jurisdiction in 5 Eyes

Privacy

Jurisdiction
USA, 5 Eyes
Legal entity
Not stated
No-logs policy
Partial records connection-established events without IP/user; purged within 7 days
Independent no-logs audit
Not stated
Data retention
connection logs purged within 7 days
Shared with third parties
no sharing of names/emails (claim)

Security

Kill switch
Not stated
DNS leak protection
Not stated
Two-factor sign-in
Not stated

Related rankings

Is it safe? of similar VPNs

SurfBouncer Personal VPN not working? Common causes and what to check

3 things to check, built from what SurfBouncer Personal VPN publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Switch protocol in the app: SurfBouncer Personal VPN lists WireGuard, OpenVPN, IKEv2.

Try a manual configuration (setup guides for OpenVPN/IKEv2/WireGuard).

Contact support: email.

Support when the VPN is blocked

Live chat
No
Email
Yes info@surfbouncer.com; support/contact pages

If it is blocked where you are

Troubleshooting of similar VPNs

SurfBouncer Personal VPN refund policy: how to ask for your money back

SurfBouncer Personal VPN does not publish a refund window in what we read. Conditions: refund only if unable to connect and support can't fix; no refunds once using service; dedicated servers non-refundable

Refund terms

Refund window
Not stated
Refund on monthly plans
Not stated
Refund for App Store / Google Play purchases
Not stated
Refund for unused time
Not stated
Free trial
No

Try before paying

Refund policies of similar VPNs

How to cancel SurfBouncer Personal VPN and turn off auto-renewal

How SurfBouncer Personal VPN says you cancel: cancel after ordering. Auto-renewal by default: yes.

Cancellation and renewal

Auto-renewal by default
Yes
Reminder before renewal
Not stated
Renewal note
auto-renews for selected period until cancelled; cancel after ordering for fixed term
Bought in App Store or Google Play
cancel in the store’s subscription settings

Without auto-renewal or price hikes

Cancelling of similar VPNs

In our rankings

SurfBouncer Personal VPN appears on 75 topic pages. Its place on each:

Show all 75

Similar VPNs

Cheaper with the same features

Higher score for the same money

Also similar to SurfBouncer Personal VPN

Owner and jurisdiction

Tools for SurfBouncer Personal VPN

Sources and changes

Collected 2026-10-15.

Website
https://surfbouncer.com
Pages checked
["https://surfbouncer.com", "https://www.surfbouncer.com/subscribe", "https://www.surfbouncer.com/privacy", "https://www.surfbouncer.com/service"]

Something wrong or out of date? Report an error

When (UTC)FieldWasNow
2026-10-16rank_main327326
2026-10-16rank_consumer400399