SmartVPN review: score, privacy and prices
out of 10#273 of 377 in the main ranking
Consumer VPN median 2.6
- Consumer VPN
- Jurisdiction:not stated, outside 5/9/14 Eyes
- Data completeness100%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Privacy and jurisdiction2.7 vs 2.7
- Network and streaming2.7 vs 3.1
- Platforms and support3.8 vs 4.3
Weakest against its segment
- Security and protocols0.0 vs 2.1
- Price and fair terms2.5 vs 3.5
- Censorship bypass0.0 vs 0.5
- Stores session times
How the score adds up
Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.
SmartVPNsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.72.7
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 2.10.0
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.52.5
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 3.12.7
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.33.8
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
SmartVPN pricing
The cheapest way in is €2.57 a month, paid upfront for the longest term. After that term, SmartVPN renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep SmartVPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year | 2 years | 3 years |
|---|---|---|---|---|
| Basic, 1 mo | €3.01 | €36.12at the current price | €72.24at the current price | €108.36at the current price |
| Basic, 3 mo | €8.59 | €34.37at the current price | €68.73at the current price | €103.10at the current price |
| Basic, 6 mo | €16.30 | €32.59at the current price | €65.19at the current price | €97.78at the current price |
| Basic, 12 mo | €30.87 | €30.87 | — | — |
| Premium, 1 mo | €5.98 | €71.72at the current price | €143.45at the current price | €215.17at the current price |
| Premium, 12 mo | €61.49 | €61.49 | — | — |
| Dedicated, 1 mo | €12.86 | €154.28at the current price | €308.57at the current price | €462.85at the current price |
| Dedicated, 12 mo | €132.44 | €132.44 | — | — |
Compare SmartVPN’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month |
|---|---|---|---|---|
| Basic | 1 mo | $3.50 | $3.50 | €3.01 |
| Basic | 3 mo | $9.99 | $3.33 | €2.86 |
| Basic | 6 mo | $18.95 | $3.16 | €2.72 |
| Basic | 12 mo | $35.90 | $2.99 | €2.57 |
| Premium | 1 mo | $6.95 | $6.95 | €5.98 |
| Premium | 12 mo | $71.50 | $5.96 | €5.13 |
| Dedicated | 1 mo | $14.95 | $14.95 | €12.86 |
| Dedicated | 12 mo | $154.00 | $12.83 | €11.03 |
Refunds, trial and payment
- Refund window
- 7 days
- Free trial
- No FAQ: no test accounts due to abuse
- Auto-renewal
- Not stated
- Payment methods
- credit card; PayPal; HiPay (official FAQ); Bitcoin (vpnMentor)
Everything SmartVPN publishes
Every fact we collected about SmartVPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- ANONYMOUS S.A.R.L. (privacy policy data controller)
- Registered in
- Morocco
- Surveillance alliance (5/9/14 Eyes)
- none
- Website languages
- EN; FR
- Currencies on the site
- USD
- EUR
- AED (Dirham)
Plans, prices and add-ons
- Plans
- Basic
- Premium
- Dedicated
- Billing terms
- 1
- 3
- 6
- 12 months
- Cheapest price a month
- $2.99
- Monthly plan
- 3.50 (Basic) / 6.95 (Premium)
- 1-year plan, total
- 35.90 (Basic) / 71.50 (Premium)
- 1-year plan, a month
- 2.99 (Basic) / 5.96 (Premium)
- 2-year plan, total
- No
- Lifetime plan
- No
- Family plan
- Not stated
- Prices seen from other countries
- EUR (site currency switcher, EUR default in this browser): Basic 3.50 €/mo, 9.99 €/3m, 18.95 €/6m, 35.90 €/yr; Premium 6.95 €/mo, 19.95 €/3m, 37.90 €/6m, 71.50 €/yr; Dedicated 14.95 €/mo, 42.95 €/3m, 81.50 €/6m, 154.00 €/yr
- Dedicated IP add-on
- Yes Dedicated plan 14.95 USD/mo
Discounts and programmes
- Discount shown
- 5% / 10% / 15% (3/6/12 months)
- Discount compared with
- monthly price
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- 1
- Data limit
- unlimited
- Torrenting / P2P policy
- No not supported (vpnMentor)
- Streaming restrictions
- FAQ claims most popular TV/movie platforms supported
- Features locked to higher plans
- Basic = Netherlands only; Premium = 11 countries
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- credit card
- PayPal
- HiPay (official FAQ)
- Bitcoin (vpnMentor)
- Bank card
- Yes
- PayPal
- Yes
- Cryptocurrency
- Yes
- Coins accepted
- BTC
- Cash
- Not stated
- Gift cards
- Not stated
- Local payment methods
- HiPay
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Yes orders manually reviewed
- Account-number login
- Not stated
- Money-back guarantee, days
- 7
Free trial terms
- Trial length
- No FAQ: no test accounts due to abuse
- Card needed for the trial
- Not stated
Server locations
- Countries
- 11
- Servers
- 12+ (vpnMentor)
11 countries listed. A link opens our ranking of VPNs with servers there.
Europe 6
Americas 2
Asia and Oceania 1
Middle East and Africa 2
- Middle East and North Africa
- Morocco; Israel
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Yes
- Static IP
- Yes (Dedicated pack only); otherwise dynamic IP each connection
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardonly PPTP, L2TP, IKE, OpenVPN listed✕ No
- OpenVPN✓ Yes
- IKEv2✓ Yes
- L2TP/IPsecYes
- SSTPNot stated
- SoftEtherNot stated
- Own protocol✕ No
- VLESS / Reality✕ No
- VMess✕ No
- Trojan✕ No
- Shadowsocks✕ No
- Hysteria2✕ No
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- PPTP✕ Yes
- Other protocols
- IPSec; IKEv1
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- No FAQ suggests OpenVPN if PPTP/L2TP blocked
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- No vpnMentor
- DNS leak protection
- Not stated
- Split tunnelling
- Not stated
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes no identifying info stored
- Independent no-logs audit
- Not stated
- Trackers on the website
- Google (analytics/ads), SmartLook, Twitter/Facebook/LinkedIn pixels, Cloudflare
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
- Privacy policy updated
- 2018-05-21
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- IP at sign-upsite visit logs incl. IP, device type, OS✕ Yes
- Connection IPNot stated
- Session timesconnection times stored for limited time✕ Yes
- Bandwidth✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linux✓ Yes
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- Routersrouter setup in FAQ✓ Yes
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- claimed works (inconsistent speed)
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- No
Support
- Live chat
- No contact form + support ticket from client area
- Live chat 24/7
- Not stated
- Email / tickets
- Yes support tickets from client area
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Support languages
- EN; FR (site languages)
- Help articles
- Yes setup guides, FAQ
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
4.60 of 5, smoothed
From 200 collected reviews (raw average 4.83; all VPNs 3.66). Last 90 days: 4.98 from 46.
The company replied to 0 of 8 negative reviews (1–2 stars).
-
App Store
3.16 of 5, smoothed
From 18 collected reviews (raw average 2.11; all VPNs 3.54).
-
Google Play
4.08 of 5, smoothed
From 400 collected reviews (raw average 4.10; all VPNs 3.90). Last 90 days: 3.65 from 43.
The company replied to 0 of 78 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 4.9 (4948 reviews); App Store (US) 4.25 (4 ratings); Google Play 4.6 (59.6K ratings).
Reviews per month, last 12 months
38 Reddit and forum threads mention SmartVPN (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 1★ · 21 Apr 2026 · GB
Broken info
App Store · 1★ · 19 Nov 2025 · GB
Crashes every time
App Store · 1★ · 24 Sep 2025 · GB
Pathetic 👎🏼
Google Play · 5★ · 12 Oct 2026
is nice app but it has too much adverts. it taking too much time to open.
Google Play · 1★ · 12 Oct 2026
worst app 😡😡
Google Play · 1★ · 08 Oct 2026
broken right now
Trustpilot · 5★ · 12 Oct 2026 · NZ
Good service for 10 years now
Original reviewTrustpilot · 5★ · 11 Oct 2026 · ES
The support team is truly efficient and…
Original reviewTrustpilot · 5★ · 07 Oct 2026 · ID
Reliable and good prompt support.
Original review
Rankings by user reviews
Reviews of similar VPNs
Questions about SmartVPN
Answers built from what SmartVPN publishes. Open a question to read the details.
Is SmartVPN safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 2.7/10 and security 0.0/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: Not stated.
In 10 seconds
- Stores session times
Privacy
- Jurisdiction
- Not stated
- Legal entity
- ANONYMOUS S.A.R.L. (privacy policy data controller)
- No-logs policy
- Yes no identifying info stored
- Independent no-logs audit
- Not stated
- Trackers on the website
- Google (analytics/ads), SmartLook, Twitter/Facebook/LinkedIn pixels, Cloudflare
Security
- Kill switch
- No
- DNS leak protection
- Not stated
- Two-factor sign-in
- Not stated
Related rankings
SmartVPN not working? Common causes and what to check
2 things to check, built from what SmartVPN publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Switch protocol in the app: SmartVPN lists OpenVPN, IKEv2, L2TP/IPsec.
Contact support: email.
Support when the VPN is blocked
- Live chat
- No contact form + support ticket from client area
- Yes support tickets from client area
If it is blocked where you are
SmartVPN refund policy: how to ask for your money back
SmartVPN refund window: 7 days.
Refund terms
- Refund window
- 7
- Conditions
- Not stated
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
- Free trial
- No FAQ: no test accounts due to abuse
Try before paying
Who owns SmartVPN? Company, jurisdiction and related brands
SmartVPN is run by ANONYMOUS S.A.R.L. (privacy policy data controller), registered in Morocco.
In our rankings
SmartVPN appears on 87 topic pages. Its place on each:
- VPN servers in Slovenia#15 of 16
- VPN servers in Morocco#16 of 17
- Netflix claims + dedicated IP#19 of 22
- VPNs outside 14 Eyes with a dedicated IP#23 of 27
- Router VPNs for Netflix#32 of 40
- Router VPNs with a dedicated IP#35 of 38
- Cheap dedicated IP VPNs#36 of 39
- Non-14 Eyes VPNs for Netflix#38 of 44
- Crypto VPNs for Netflix#39 of 44
- Cheap VPNs for Netflix#40 of 46
- Linux VPNs for Netflix#40 of 49
- VPNs with a static IP#41 of 50
Show all 87
- OpenVPN + dedicated IP#46 of 50
- Linux VPNs with a dedicated IP#47 of 52
- Cheap VPNs for routers#47 of 52
- Dedicated IP crypto VPNs#48 of 50
- L2TP/IPsec#50 of 67
- OpenVPN VPNs claiming Netflix#50 of 62
- VPN servers in Israel#51 of 57
- Cheap VPNs outside 14 Eyes#53 of 56
- VPNs with a dedicated IP#56 of 71
- No-logs VPNs that claim Netflix support#59 of 78
- Non-14 Eyes crypto VPNs#60 of 63
- Mac VPNs for Netflix#61 of 83
- Windows VPNs for Netflix#61 of 83
- iPhone VPNs for Netflix#62 of 85
- Cheap VPNs for Linux#63 of 77
- Router VPNs paid with crypto#64 of 69
- VPNs in French#65 of 87
- OpenVPN router VPNs#72 of 83
- VPNs for Netflix#73 of 97
- Monthly plans under €5#74 of 106
- VPN servers in Switzerland#74 of 91
- VPN servers in Sweden#74 of 93
- VPN servers in Spain#78 of 99
- Cheap crypto VPNs#80 of 83
- Cheap OpenVPN services#83 of 90
- VPNs outside 14 Eyes with OpenVPN support#83 of 101
- No-logs router VPNs#85 of 93
- VPN servers in Singapore#86 of 138
- VPN servers in the Netherlands#87 of 139
- OpenVPN crypto VPNs#89 of 103
- VPN servers in Canada#93 of 142
- VPN servers in the UK#93 of 156
- Linux VPNs with OpenVPN#96 of 125
- Middle East VPN servers#96 of 122
- VPNs for routers#98 of 120
- Linux VPNs with crypto#99 of 119
- Cheap VPNs for Windows#100 of 136
- Cheap VPNs for Mac#102 of 137
- VPN servers in the USA#104 of 178
- Cheap VPNs for iPhone#109 of 149
- IKEv2#113 of 133
- No-logs VPNs outside 14 Eyes#117 of 143
- iPhone VPNs paid with crypto#123 of 154
- Mac VPNs with crypto#126 of 156
- Windows VPNs with crypto#126 of 158
- Outside 14 Eyes#127 of 204
- Cheap no-logs VPNs#130 of 137
- No-logs VPNs for Linux#132 of 154
- Windows VPNs with OpenVPN#136 of 190
- All platforms#137 of 170
- No-logs crypto VPNs#139 of 151
- Mac VPNs with OpenVPN#141 of 198
- OpenVPN VPNs for iPhone#146 of 207
- Outside 5 Eyes#146 of 237
- No-logs VPNs with OpenVPN support#147 of 191
- Cheap VPNs under €3#149 of 167
- OpenVPN VPNs for Android#150 of 219
- VPNs for Linux#151 of 203
- Pay with crypto#153 of 181
- Pay with PayPal#157 of 211
- OpenVPN#191 of 242
- No-logs VPNs for Windows#198 of 267
- No-logs VPNs for Mac#208 of 280
- No-logs VPNs for iPhone#211 of 314
- No-logs VPNs for Android#218 of 328
- VPNs for Windows#229 of 357
- VPNs under €5#232 of 280
- VPNs for Mac#240 of 361
- VPNs for iPhone#247 of 411
- VPNs for Android#253 of 451
- No-logs VPNs#263 of 389
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Similar VPNs
- Shellfire VPN2.46
- Borderless VPN2.00
- TrueVPN2.61
- Boxpn1.77
- Slick VPN2.22
- MacSentry VPN1.68
Cheaper with the same features
- NetflixVPN1.61
- RayaVPN2.30
- Ghost Path3.16
- FastestVPN4.67
Sources and changes
Collected 2026-10-15.
- Website
- https://www.vpnmentor.com/reviews/smartvpn/
- Pages checked
- ["https://www.vpnmentor.com/reviews/smartvpn/", "https://smartvpn.com"]
- Other sources used
- legal_entity, privacy fields, trackers: https://www.smartvpn.com/en/privacy-policy; payment_methods, trial, static_ip, devices, protocols, routers, stealth: https://www.smartvpn.com/en/support/faq; prices, protocols: https://www.smartvpn.com/en/; live_chat, email_tickets: https://www.smartvpn.com/en/contact
Something wrong or out of date? Report an error
| When (UTC) | Field | Was | Now |
|---|---|---|---|
| 2026-10-16 | rank_main | 278 | 277 |
| 2026-10-16 | rank_consumer | 322 | 321 |