Ultrasurf review: score, privacy and prices
2.23
out of 10#218 of 377 in the main ranking
Free / mobile app median 2.3
- Free / mobile app
- Jurisdiction:USA, 5 Eyes
- Owner:none
- Data completeness67%
- Checked2026-10-15
- No email to sign up
- Free plan
In 10 seconds
Strongest against its segment
- Censorship bypass1.9 vs 0.5
- Privacy and jurisdiction3.3 vs 2.7
- Security and protocols1.8 vs 1.2
Weakest against its segment
- Network and streaming0.0 vs 1.7
- Price and fair terms2.1 vs 3.4
- Platforms and support2.8 vs 2.8
- Jurisdiction in the 5 Eyes alliance
How the score adds up
Six sub-scores, each against the median of Free / mobile app services in the main ranking (80 services). Open a line to see which published facts earned points and which were missing or not disclosed.
Ultrasurfsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.73.3
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.21.8
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.42.1
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.51.9
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 1.70.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 2.82.8
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Ultrasurf pricing
Ultrasurf does not publish a paid price we could read. Free plan: Yes fully free. Market median across the main ranking: €3.13 a month.
All plans as published
| Plan | Term | Renewal term |
|---|---|---|
| Free | 1 mo | 1 mo |
Refunds, trial and payment
- Refund window
- Not stated
- Free trial
- Not stated
- Auto-renewal
- Not stated
- Payment methods
- Not stated
Everything Ultrasurf publishes
Every fact we collected about Ultrasurf, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- UltraReach Internet Corp.
- Registered in
- USA
- Parent company
- none
- Surveillance alliance (5/9/14 Eyes)
- 5
- Website languages
- EN
- Right-to-left languages
- No
Plans, prices and add-ons
- Plans
- free
- Cheapest price a month
- 0
- Monthly plan
- 0
- Lifetime plan
- Not stated
- Family plan
- Not stated
Discounts and programmes
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- unlimited (review)
Free plan
- Free plan
- Yes fully free
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- PayPal
- Not stated
- Cryptocurrency
- Not stated
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- No
- Account-number login
- Not stated
- Money-back guarantee, days
- Not stated
Free trial terms
- Trial length
- Not stated
- Card needed for the trial
- Not stated
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardreview✕ No
- OpenVPN(TLS/SSL tunnel, no OpenVPN/IPsec) (review)✕ No
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolUltrasurf TLS tunnel✓ Yes
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Encryption
- TLS
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Yes traffic looks like HTTPS/TLS
- Countries it claims to work in
- China (Freedom House quote); censored countries generally
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- No review
- DNS leak protection
- Not stated
- Split tunnelling
- No review
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Yes vulnerability disclosure policy
Privacy
- No-logs policy
- Yes no logs of PII such as IP addresses
- Independent no-logs audit
- No
- Shared with third parties
- aggregate/de-identified stats to partners
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Yes no account
- Privacy policy updated
- 2026-04-08
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IP✓ No
- Session timesNot stated
- App analyticsaggregate de-identified website analytics (not proxied traffic)◐ Partial
Apps and devices
- Windowsportable exe✓ Yes
- macOSvia Chrome extension only (no native app)✓ Yes
- Linuxvia Chrome extension only (no native app)✓ Yes
- iOS✓ Yes
- Androidbeta◐ Partial
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Chrome extension (proxy)
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- No email only: info9@ultrasurf.us
- Live chat 24/7
- No
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
App Store
3.48 of 5, smoothed
From 40 collected reviews (raw average 3.40; all VPNs 3.54). Last 90 days: 5.00 from 1.
-
Google Play
4.16 of 5, smoothed
From 400 collected reviews (raw average 4.19; all VPNs 3.90). Last 90 days: 3.51 from 116.
The company replied to 3 of 70 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: App Store (US) 4.20 (395 ratings); Google Play 4.6 (260K ratings).
Reviews per month, last 12 months
47 Reddit and forum threads mention Ultrasurf (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 5★ · 17 Aug 2026 · US
Good
App Store · 1★ · 18 Feb 2026 · US
Not working on IOS 26.3
App Store · 5★ · 16 Oct 2025 · US
Incredible
Google Play · 5★ · 12 Oct 2026
garet
Google Play · 1★ · 12 Oct 2026
از ایران وصل نمیشود.
Google Play · 5★ · 10 Oct 2026
good luck with that
Rankings by user reviews
Questions about Ultrasurf
Answers built from what Ultrasurf publishes. Open a question to read the details.
Is Ultrasurf safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 3.3/10 and security 1.8/10 (segment medians 2.7 and 1.2). No red flag in our data. Independent no-logs audit: ✕ No.
In 10 seconds
- Jurisdiction in 5 Eyes
Privacy
- Jurisdiction
- USA, 5 Eyes
- Legal entity
- UltraReach Internet Corp.
- No-logs policy
- Yes no logs of PII such as IP addresses
- Shared with third parties
- aggregate/de-identified stats to partners
Security
- Kill switch
- No
- DNS leak protection
- Not stated
- Encryption
- TLS
- Two-factor sign-in
- Not stated
Related rankings
Is it safe? of similar VPNs
Ultrasurf not working? Common causes and what to check
1 things to check, built from what Ultrasurf publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
If the network blocks VPNs, turn on obfuscation (traffic looks like HTTPS/TLS).
Support when the VPN is blocked
- Live chat
- No email only: info9@ultrasurf.us
- Live chat 24/7
- No
If it is blocked where you are
Troubleshooting of similar VPNs
Who owns Ultrasurf? Company, jurisdiction and related brands
Ultrasurf is run by UltraReach Internet Corp., registered in USA; parent company: none.
Company
- Registered in
- USA
Jurisdiction
Owners of similar VPNs
In our rankings
Ultrasurf appears on 85 topic pages. Its place on each:
- Unlimited-device VPNs, no email#8 of 18
- Chrome VPN extensions without email#16 of 21
- Bug bounty#20 of 24
- Free VPNs, unlimited devices#21 of 31
- Obfuscated, unlimited devices#24 of 27
- No-logs VPNs with unlimited devices#28 of 51
- Free Chrome VPN extensions#35 of 46
- US-based VPNs#39 of 107
- Unlimited devices#42 of 62
- Linux VPNs without email#45 of 55
- Proprietary protocols#47 of 110
- Free VPNs for Linux#47 of 65
Show all 85
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- Free obfuscated VPNs#73 of 111
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- Free VPNs for China#83 of 114
- Free VPNs for Egypt#83 of 111
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- Free VPNs for Pakistan#83 of 111
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- Free VPNs for Bahrain#84 of 115
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- Windows VPNs for Bahrain#116 of 142
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- Windows VPNs for Kuwait#116 of 142
- Windows VPNs for Oman#116 of 142
- Windows VPNs for Qatar#116 of 142
- Windows VPNs for Saudi Arabia#116 of 142
- Windows VPNs for the UAE#116 of 144
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- VPNs for travel to Bahrain#155 of 200
- VPNs for travel to China#155 of 209
- VPNs for travel to Kuwait#155 of 200
- VPNs for travel to Oman#155 of 200
- VPNs for travel to Qatar#155 of 200
- VPNs for travel to Saudi Arabia#155 of 200
- VPNs for travel to the UAE#155 of 204
- No-logs VPNs#195 of 389
- No-logs VPNs for Windows#197 of 267
- No-logs VPNs for Mac#207 of 280
- No-logs VPNs for iPhone#210 of 314
- VPNs for Windows#228 of 357
- VPNs for Mac#239 of 361
- VPNs for iPhone#246 of 411
- Top VPNs on the App Store543 listed
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- Worst VPNs543 listed
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Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://ultrasurf.us
- Pages checked
- https://ultrasurf.us/; https://ultrasurf.us/download/; https://ultrasurf.us/privacy/
- Other sources used
- currency, plans, payment_methods, trial_days: https://ultrasurf.us/security/ (free tool); macos, linux: https://ultrasurf.us/download/ + https://comparitech.com/vpn/reviews/ultrasurf-review; live_chat: https://ultrasurf.us/contact/; simultaneous_devices, servers_count, openvpn, wireguard, kill_switch, split_tunneling, nologs_audit: https://comparitech.com/vpn/reviews/ultrasurf-review
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