NovaVPN review: score, privacy and prices
out of 10#234 of 377 in the main ranking
Consumer VPN median 2.6
- Consumer VPN
- Jurisdiction:not stated, outside 5/9/14 Eyes
- Data completeness93%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Network and streaming3.7 vs 3.1
- Privacy and jurisdiction2.7 vs 2.7
- Security and protocols1.8 vs 2.1
Weakest against its segment
- Platforms and support2.3 vs 4.3
- Price and fair terms2.6 vs 3.5
- Censorship bypass0.0 vs 0.5
How the score adds up
Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.
NovaVPNsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.72.7
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 2.11.8
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.52.6
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 3.13.7
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.32.3
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
NovaVPN pricing
The cheapest way in is €3.23 a month, paid upfront for the longest term. After that term, NovaVPN renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep NovaVPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year | 2 years | 3 years |
|---|---|---|---|---|
| Medium, 1 mo | €6.01 | €72.14at the current price | €144.27at the current price | €216.41at the current price |
| Heavy, 6 mo | €24.92 | €49.85at the current price | €99.69at the current price | €149.54at the current price |
| Super Heavy, 12 mo | €38.70 | €38.70 | — | — |
Compare NovaVPN’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month |
|---|---|---|---|---|
| Medium | 1 mo | $6.99 | $6.99 | €6.01 |
| Heavy | 6 mo | $28.98 | $4.83 | €4.15 |
| Super Heavy | 12 mo | $45.00 | $3.75 | €3.23 |
Refunds, trial and payment
- Refund window
- 7 days
- Refund conditions
- 7 days from purchase only; App Store purchases via Apple; no refunds for prepaid/gift cards; BTC refunds in BTC at USD equivalent
- Free trial
- Not stated
- Auto-renewal
- Not stated
- Payment methods
- Visa; Mastercard; Maestro
- Renewal note
- If subscription option enabled, auto-billed every 30/90 days per plan; cancel via support or account panel
Everything NovaVPN publishes
Every fact we collected about NovaVPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- DT Socialize Ltd (BitPay merchant account under UAB Celeras)
- Registered in
- CY
- Surveillance alliance (5/9/14 Eyes)
- none
- Website languages
- EN
- Currencies on the site
- USD
Plans, prices and add-ons
- Plans
- Medium
- Heavy
- Super Heavy
- Billing terms
- 1m
- 6m
- 12m
- Cheapest price a month
- $3.75
- Monthly plan
- $6.99
- 1-year plan, total
- $45.00
- 1-year plan, a month
- $3.75
- Lifetime plan
- Not stated
- Renewal
- If subscription option enabled, auto-billed every 30/90 days per plan; cancel via support or account panel
- Family plan
- Not stated
- Prices seen from other countries
- USD: 1m $6.99
- 6m $4.83/mo ($28.99)
- 12m $3.75/mo ($44.99)
- Double VPN add-on
- Yes included (optional DoubleVPN)
Discounts and programmes
- Student discount
- Not stated
- Affiliate programme
- Yes reseller/partnership program
Limits and restrictions
- Devices at once
- 6
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- Visa
- Mastercard
- Maestro
- Bank card
- Yes
- PayPal
- Not stated
- Cryptocurrency
- Yes Bitcoin via BitPay
- Coins accepted
- BTC
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 7
- Refund conditions
- 7 days from purchase only
- App Store purchases via Apple
- no refunds for prepaid/gift cards
- BTC refunds in BTC at USD equivalent
Free trial terms
- Trial length
- Not stated
- Card needed for the trial
- Not stated
Server locations
- Countries
- 8
- Servers
- 48+
8 countries listed. A link opens our ranking of VPNs with servers there.
Europe 6
Americas 1
Asia and Oceania 1
- Middle East and North Africa
- none (locations: AU, FR, DE, IT, NL, UK, US, RU)
- Virtual locations
- Not stated
- P2P servers
- Yes Netherlands, Russia
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Yes Double VPN
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuard✕ No
- OpenVPN✓ Yes
- IKEv2IKEv2/IPsec✓ Yes
- L2TP/IPsecL2TP/IPSecYes
- SSTPNot stated
- SoftEtherNot stated
- Own protocolNot stated
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Encryption
- OpenVPN 256-bit SSL; L2TP/IPSec AES-256 with RSA-4096
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- China (review, slow)
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Partial Windows only
- DNS leak protection
- Yes own private DNS on every server
- Own DNS servers
- Yes
- Split tunnelling
- Not stated
- Ad and malware blocker
- No
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes
- Independent no-logs audit
- Not stated
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Emailonly info kept✕ Yes
- Connection IPNot stated
- Session timesNot stated
Apps and devices
- Windows7+✓ Yes
- macOS10.12+✓ Yes
- Linuxnot in supported platforms list✕ No
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- No
- Google Play rating
- 4.4 (123 reviews)
- Google Play installs
- 10K+
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- US
- AU
- CA (review)
- BBC iPlayer
- No review
- Disney+
- Not stated
- Prime Video
- Yes review
- Gaming features
- Not stated
- Torrenting
- Yes
Support
- Live chat
- No
- Live chat 24/7
- Not stated
- Email / tickets
- Yes support@novavpn.com; tickets.novavpn.com
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Help articles
- Yes ~14 knowledgebase articles
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
App Store
3.58 of 5, smoothed
From 2 collected reviews (raw average 4.50; all VPNs 3.54).
-
Google Play
3.78 of 5, smoothed
From 5 collected reviews (raw average 2.60; all VPNs 3.90).
The company replied to 0 of 3 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: App Store (US) 4.48 (31 ratings); Google Play 3.8 (123 ratings).
Reviews per month, last 12 months
37 Reddit and forum threads mention NovaVPN (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 4★ · 13 Feb 2026 · US
Not bad
App Store · 5★ · 30 Jan 2026 · US
Xu
Google Play · 1★ · 07 Mar 2026
좋아요
Google Play · 5★ · 03 Dec 2022
👎🏿👎🏿👎🏿
Google Play · 5★ · 14 Jun 2018
Nice
Rankings by user reviews
Questions about NovaVPN
Answers built from what NovaVPN publishes. Open a question to read the details.
Is NovaVPN safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 2.7/10 and security 1.8/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: Not stated.
Privacy
- Jurisdiction
- Not stated
- Legal entity
- DT Socialize Ltd (BitPay merchant account under UAB Celeras)
- No-logs policy
- Yes
- Independent no-logs audit
- Not stated
Security
- Kill switch
- Yes Windows only
- DNS leak protection
- Yes (yes (own private DNS on every server))
- Encryption
- OpenVPN 256-bit SSL; L2TP/IPSec AES-256 with RSA-4096
- Two-factor sign-in
- Not stated
Related rankings
NovaVPN not working? Common causes and what to check
2 things to check, built from what NovaVPN publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Switch protocol in the app: NovaVPN lists OpenVPN, IKEv2, L2TP/IPsec.
Contact support: email.
Support when the VPN is blocked
- Live chat
- No
- Yes support@novavpn.com; tickets.novavpn.com
If it is blocked where you are
NovaVPN refund policy: how to ask for your money back
NovaVPN refund window: 7 days. Conditions: 7 days from purchase only; App Store purchases via Apple; no refunds for prepaid/gift cards; BTC refunds in BTC at USD equivalent
Refund terms
- Refund window
- 7
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Yes
- Refund for unused time
- Not stated
Try before paying
NovaVPN coupons and discounts: official prices and promo terms
NovaVPN publishes no promo code on its own site in what we read, so we list none. We never invent codes or copy them from coupon sites; below are the official prices.
Discounts on the official site
- Promo codes
- Not stated
- Sale running when checked
- none seen
- Checked
- 2026-10-15
Who owns NovaVPN? Company, jurisdiction and related brands
NovaVPN is run by DT Socialize Ltd (BitPay merchant account under UAB Celeras), registered in CY.
Company
- Registered in
- CY
In our rankings
NovaVPN appears on 69 topic pages. Its place on each:
- Netflix claims + double VPN#11 of 13
- Torrenting + double VPN#13 of 16
- VPNs for US Netflix#15 of 38
- VPNs for Prime Video#20 of 33
- Non-14 Eyes VPNs with double VPN#21 of 22
- Double VPNs paid with crypto#27 of 33
- OpenVPN + double VPN#30 of 31
- Non-14 Eyes VPNs for Netflix#32 of 44
- Torrenting + Netflix claims#33 of 39
- VPNs outside 14 Eyes for torrenting#34 of 42
- Crypto VPNs for Netflix#36 of 44
- L2TP/IPsec#40 of 67
Show all 69
- No-logs VPNs with double VPN/multi-hop#42 of 47
- Double VPN#44 of 57
- OpenVPN VPNs claiming Netflix#44 of 62
- Torrenting crypto VPNs#45 of 57
- No-logs VPNs that claim Netflix support#52 of 78
- VPN servers in Italy#55 of 88
- Non-14 Eyes crypto VPNs#57 of 63
- VPNs for Netflix#59 of 97
- OpenVPN for torrenting#61 of 81
- VPN servers in Australia#63 of 127
- VPN servers in the Netherlands#63 of 139
- Mac VPNs for Netflix#66 of 83
- Windows VPNs for Netflix#66 of 83
- VPN servers in France#66 of 137
- VPN servers in the UK#66 of 156
- iPhone VPNs for Netflix#67 of 85
- VPNs for torrenting#68 of 107
- VPN servers in Germany#70 of 152
- VPNs outside 14 Eyes with OpenVPN support#74 of 101
- VPN servers in the USA#75 of 178
- Mac VPNs for torrenting#81 of 92
- Windows VPNs for torrenting#81 of 94
- OpenVPN crypto VPNs#82 of 103
- IKEv2#95 of 133
- DNS leak protection#99 of 124
- No-logs VPNs outside 14 Eyes#110 of 143
- Outside 14 Eyes#115 of 204
- No-logs crypto VPNs#130 of 151
- iPhone VPNs paid with crypto#130 of 154
- Mac VPNs with crypto#130 of 156
- Windows VPNs with crypto#130 of 158
- Outside 5 Eyes#131 of 237
- No-logs VPNs with OpenVPN support#134 of 191
- Windows VPNs for China#138 of 151
- Pay with crypto#140 of 181
- Windows VPNs with OpenVPN#145 of 190
- Mac VPNs with OpenVPN#151 of 198
- iPhone VPNs for China#154 of 166
- OpenVPN VPNs for iPhone#156 of 207
- OpenVPN VPNs for Android#161 of 219
- OpenVPN#167 of 242
- Android VPNs for China#173 of 186
- VPNs for travel to China#192 of 209
- VPNs under €5#211 of 280
- No-logs VPNs for Windows#212 of 267
- No-logs VPNs for Mac#221 of 280
- No-logs VPNs for iPhone#229 of 314
- No-logs VPNs#236 of 389
- No-logs VPNs for Android#239 of 328
- VPNs for Windows#248 of 357
- VPNs for Mac#258 of 361
- VPNs for iPhone#270 of 411
- VPNs for Android#279 of 451
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Similar VPNs
- MacSentry VPN1.68
- WideVPN3.05
- SecretsLine VPN2.37
- HideIPVPN2.19
- SwitchVPN2.51
Cheaper with the same features
- MacSentry VPN1.68
- WideVPN3.05
Higher score for the same money
- SecretsLine VPN2.37
- VPN.ac2.64
- Slick VPN2.22
- GNUVPN2.77
- Shellfire VPN2.46
- OVPN3.39
Also similar to NovaVPN
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://www.vpnmentor.com/reviews/novavpn/
- Other sources used
- openvpn/l2tp/encryption: https://tickets.novavpn.com/knowledgebase.php?article=13; ikev2/affiliate: https://novavpn.com/reseller-program/; crypto/renewal/refund/legal_entity: https://novavpn.com/terms-of-service/; mena/countries_list/p2p: https://novavpn.com/locations/; multihop/dns/kb/email/collects_email: https://tickets.novavpn.com/knowledgebase.php; linux: https://tickets.novavpn.com/knowledgebase.php?article=14; site_languages/prices: https://novavpn.com/; price_24m_pm: https://novavpn.com/get-vpn/choose-plan/; play_rating/play_installs (official app linked from novavpn.com, developer DTSocialize LTD): https://play.google.com/store/apps/details?id=com.ibs4datalimited.novavpn
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