PlexVPN review: score, privacy and prices

1.92

out of 10#263 of 377 in the main ranking
Consumer VPN median 2.6

  • Consumer VPN
  • Jurisdiction:not stated, alliance not disclosed
  • Data completeness73%
  • Checked2026-10-15
  • Trial without a card

In 10 seconds

Strongest against its segment

  • Price and fair terms4.3 vs 3.5
  • Platforms and support4.3 vs 4.3
  • Network and streaming3.0 vs 3.1

Weakest against its segment

  • Privacy and jurisdiction1.3 vs 2.7
  • Security and protocols0.7 vs 2.1
  • Censorship bypass0.0 vs 0.5
  • Auto-renewal on by default

Compare PlexVPN side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.

PlexVPNsegment median

  • Privacy and jurisdiction30% of the score · segment median 2.71.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 2.10.7
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.54.3
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 3.13.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 4.34.3
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

PlexVPN pricing

The cheapest way in is €1.50 a month, paid upfront for the longest term. After that term, PlexVPN renews at its standard price. Market median across the main ranking: €3.13 a month.

Real cost over 1, 2 and 3 years

What you pay to keep PlexVPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.

Plan and first termFirst payment1 year2 years3 years
36 months (+24 months free), 60 mo €90.30 €90.30€90.30€90.30
12 months (+6 months free), 18 mo €36.97 €36.97——
3 months (+1 month free), 4 mo €12.03 €36.09at the current price€72.19at the current price€108.28at the current price
1 month, 1 mo €5.15 €61.82at the current price€123.63at the current price€185.45at the current price

Compare PlexVPN’s full cost with other VPNs, for any number of devices

All plans as published

PlanTermPrice for termPer month€ / month
36 months (+24 months free)60 mo$105.00$1.75€1.50
12 months (+6 months free)18 mo$42.99$2.38€2.05
3 months (+1 month free)4 mo$13.99$3.49€3.00
1 month1 mo$5.99$5.99€5.15

Refunds, trial and payment

Refund window
7 days
Refund conditions
7-day money-back guarantee (conditions not detailed); no refund if ToS violated
Free trial
3 (home page) / 1 (FAQ), all (on registration)
Card needed for trial
No trial on registration
Auto-renewal
Yes PayPal subscription
How to cancel
in account on site or PayPal automatic payments
Payment methods
PayPal; credit card; Google Play
Renewal note
PayPal subscriptions (cancel in account or PayPal); renewal price not stated

Everything PlexVPN publishes

Every fact we collected about PlexVPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity
Shoplex Co., Ltd. (App Store seller)
Registered in
Not stated
Surveillance alliance (5/9/14 Eyes)
Not stated
Website languages
EN; ZH
Right-to-left languages
No
Currencies on the site
USD

Plans, prices and add-ons

Plans
  • 1 Month
  • 3 Months
  • 12 Months
  • 36 Months (prices per device)
Billing terms
  • 1m
  • 3m(+1)
  • 12m(+6)
  • 36m(+24)
Cheapest price a month
$1.75
Monthly plan
$5.99
1-year plan, total
$42.99
1-year plan, a month
$2.38
Lifetime plan
No
Renewal
PayPal subscriptions (cancel in account or PayPal); renewal price not stated
Family plan
Yes multi-device packages 1-60 devices; >60 via email
Prices seen from other countries
  • 36m $1.75/mo/device ($105, +24 mo free)
  • 12m $2.38/mo ($42.99, +6 mo free)
  • 3m $3.49/mo ($13.99, +1 mo free)
  • 1m $5.99 (USD shown; 11.11 sale 81% off)
  • iOS IAP: 1 device 1m $8.49, 12m $59.99
Dedicated IP add-on
No
Port forwarding add-on
No
Double VPN add-on
No
Antivirus
No
Password manager
No
eSIM
No
Identity protection
No
Cloud storage
No
Other add-ons
extra simultaneous devices (price scales per device)

Discounts and programmes

Discount shown
  • 81% (36m)
  • 58% (12m)
  • 45% (3m)
  • 33% (1m)
Discount compared with
strikethrough $553 (36m), $102.36 (12m), $25.59 (3m), $8.99 (1m)
Sale running when checked
Yes 11.11 BIG SALE with countdown timer
Student discount
Not stated
Discount for crypto payment
No
Bonus months
+24 / +6 / +1 months free on 36m / 12m / 3m
Referral programme
Yes both get free service time after friend's first payment
Affiliate programme
Yes https://www.plexvpn.pro/affiliate-program

Limits and restrictions

Devices at once
per plan: 1, 2, 3, 5, 10, 20, 40, 60 (priced per device)
Data limit
unlimited (charged by time only)
Speed limit
no stated limit
Features locked to higher plans
No
Prohibited by the terms
  • spam
  • illegal content
  • copyright infringement (BitTorrent piracy)
  • hacking
  • harmful material
  • violation = termination without refund

Free plan

Free plan
No 1-3 day trial + referral free time
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription

Payment methods
  • PayPal
  • credit card
  • Google Play
Bank card
Yes
PayPal
Yes
Apple Pay / Google Pay
Yes Google Play billing
Cryptocurrency
No
Coins accepted
No
Cash
No
Gift cards
Not stated
Auto-renewal by default
Yes PayPal subscription
How to cancel
in account on site or PayPal automatic payments
Email needed to sign up
Yes
Phone needed to sign up
No
Account-number login
No
Identity check (KYC)
No
Money-back guarantee, days
7
Refund conditions
7-day money-back guarantee (conditions not detailed); no refund if ToS violated

Free trial terms

Trial length
3 (home page) / 1 (FAQ)
Where the trial is offered
all (on registration)
Trial limits
new users only
Instead of a trial
referral free time
Card needed for the trial
No trial on registration

Server locations

Countries
38 (App Store listing: 55 server locations in 38 countries)
Servers
Not stated
Cities
70+ (home page claim)
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
No
Streaming servers
Yes servers tagged Netflix, BBC iPlayer, AbemaTV, Viaplay
Obfuscated servers
Not stated

Network features

RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
No
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Yes relay servers (e.g. via Hong Kong)
Tor over VPN
No
SOCKS5 proxy
Yes local SOCKS5/HTTP proxy port in client
Smart DNS
No

Protocols and encryption

  • WireGuardNot stated
  • OpenVPNNot stated
  • IKEv2Not stated
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Encryption
military-grade encryption (claim)
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
No
Open-source apps
No

Censorship and blocking

Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
No Facebook group
Calls in the UAE
Not stated

Security

Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Yes per app/site rules; Smart mode
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy

No-logs policy
Yes does not store any user logs
Independent no-logs audit
No
Shared with third parties
only as needed to provide service (third-party servers, analytics)
Transparency report
No
Warrant canary
No
Anonymous sign-up
No
GDPR / data protection officer
No
Privacy policy updated
2018-12-19

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Email✕ Yes
  • Connection IPNot stated
  • Session timesconnection dates (not times)◐ Partial
  • Bandwidthtotal data per day✕ Yes
  • App analyticsthird-party analytics tool✕ Yes

Apps and devices

  • Windows✓ Yes
  • macOS✓ Yes
  • LinuxUbuntu✓ Yes
  • iOS✓ Yes
  • Android✓ Yes
  • Android TV✓ Yes
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVAndroid TV✓ Yes
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
No
App Store rating
4.0 (971 ratings, US App Store)
Last app update
2022-11-07 (iOS v5.5.0)
App languages
  • EN
  • AR
  • RU
  • ZH-Hans
  • ZH-Hant (App Store)

Speed, streaming and gaming

Claimed speed
blazing fast, dedicated high-speed servers
10 Gbps servers
Not stated
Speed test in the app
Yes latency shown per server
Netflix
Yes
BBC iPlayer
Yes
Disney+
Not stated
Prime Video
Not stated
Gaming features
Yes game acceleration claims (MLBB in reviews)
Torrenting
No piracy via BitTorrent prohibited

Support

Live chat
No
Live chat 24/7
No 24/7 support claim in meta
Email / tickets
Yes iplexservice@gmail.com
Phone
No
Telegram
Not stated
WhatsApp
No
Discord or forum
Facebook group
Support languages
EN; ZH
Help articles
FAQ
Server status page
No

For teams and business

SSO / SAML
Not stated
Admin panel
Not stated
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.61 of 5, smoothed

    From 1 collected reviews (raw average 1.00; all VPNs 3.66).

    The company replied to 0 of 1 negative reviews (1–2 stars).

  • App Store

    2.53 of 5, smoothed

    From 172 collected reviews (raw average 2.24; all VPNs 3.54).

  • Google Play

    3.57 of 5, smoothed

    From 400 collected reviews (raw average 3.53; all VPNs 3.90).

    The company replied to 108 of 141 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 3.2 (1 reviews); App Store (US) 3.97 (971 ratings); Google Play 2.7 (11.3K ratings).

Reviews per month, last 12 months

  1. Dec ’251 reviews, average 1.0
  2. Mar ’261 reviews, average 1.0
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

30 Reddit and forum threads mention PlexVPN (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • App Store · 1★ · 06 Dec 2025 · GB

    joe

  • App Store · 1★ · 25 Nov 2024 · US

    诈骗软件,已经跑路

  • App Store · 1★ · 06 Aug 2024 · US

    RNM退钱

  • Google Play · 1★ · 03 Mar 2026

    very limited and too many "VIP Only" features

  • Google Play · 5★ · 20 Mar 2025

    thank

  • Google Play · 5★ · 02 Jan 2025

    💥اکانت عالی VPNپرسرعت درخدمتم،بشتابید درتلگرام 🔑🔓🔑🔓🔑 💥👈@harddeath000👉💥 امن ترین و سریع ترین VPN♥️بهترین اکانتهابرای شما💜💙🔑🔑🔑

  • Trustpilot · 1★ · 27 Feb 2023 · US

    scam

    Original review

Questions about PlexVPN

Answers built from what PlexVPN publishes. Open a question to read the details.

Is PlexVPN safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 1.3/10 and security 0.7/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: ✕ No.

Privacy

Jurisdiction
Not stated
Legal entity
Shoplex Co., Ltd. (App Store seller)
No-logs policy
Yes does not store any user logs
Shared with third parties
only as needed to provide service (third-party servers, analytics)

Security

Kill switch
Not stated
DNS leak protection
Not stated
Encryption
military-grade encryption (claim)
Open-source apps
No
Two-factor sign-in
Not stated

Is it safe? of similar VPNs

PlexVPN not working? Common causes and what to check

4 things to check, built from what PlexVPN publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Check the provider’s status page for an outage (no).

Update the app: the last update we saw is dated 2022-11-07 (iOS v5.5.0).

Contact support: email.

If the website is blocked too, use the mirror or channel (Facebook group).

Support when the VPN is blocked

Live chat
No
Live chat 24/7
No 24/7 support claim in meta
Mirrors or channel
Facebook group
Email
Yes iplexservice@gmail.com
Status page
No

PlexVPN refund policy: how to ask for your money back

PlexVPN refund window: 7 days. Conditions: 7-day money-back guarantee (conditions not detailed); no refund if ToS violated

Refund terms

Refund window
7
Refund on monthly plans
Not stated
Refund for App Store / Google Play purchases
Not stated
Refund for unused time
Not stated
Free trial
3 (home page) / 1 (FAQ)

Refund policies of similar VPNs

How to cancel PlexVPN and turn off auto-renewal

How PlexVPN says you cancel: in account on site or PayPal automatic payments. Auto-renewal by default: yes (PayPal subscription).

Cancellation and renewal

Reminder before renewal
Not stated
Renewal note
PayPal subscriptions (cancel in account or PayPal); renewal price not stated
Bought in App Store or Google Play
cancel in the store’s subscription settings

Without auto-renewal or price hikes

PlexVPN free trial: length, terms and payment details

PlexVPN free trial: 3 (home page) / 1 (FAQ), all (on registration). Card needed: no (trial on registration).

Trial terms

Limits
new users only
Instead of a trial
referral free time
Refund window
7
Free plan
No 1-3 day trial + referral free time

Free trials of similar VPNs

PlexVPN coupons and discounts: official prices and promo terms

PlexVPN publishes no promo code on its own site in what we read, so we list none. We never invent codes or copy them from coupon sites; below are the official prices.

Discounts on the official site

Promo codes
Not stated
Sale running when checked
Yes 11.11 BIG SALE with countdown timer
Discount shown
81% (36m); 58% (12m); 45% (3m); 33% (1m)
Discount compared with
strikethrough $553 (36m), $102.36 (12m), $25.59 (3m), $8.99 (1m)
Bonus months
+24 / +6 / +1 months free on 36m / 12m / 3m
Crypto discount
No
Checked
2026-10-15

Coupons of similar VPNs

Who owns PlexVPN? Company, jurisdiction and related brands

PlexVPN is run by Shoplex Co., Ltd. (App Store seller).

Owners of similar VPNs

In our rankings

PlexVPN appears on 73 topic pages. Its place on each:

Show all 73

Similar VPNs

Higher score for the same money

Also similar to PlexVPN

Closed services PlexVPN replaces

Services that shut down or moved, for which this is one of five live alternatives.

Sources and changes

Collected 2026-10-15.

Website
https://plexvpn.pro
Pages checked
https://www.plexvpn.pro/; https://www.plexvpn.pro/user-agreement; https://www.plexvpn.pro/faq
Other sources used
countries_count, legal_entity, app_languages, appstore_rating, app_last_update: https://apps.apple.com/us/app/id1181327338; cities_count, android_tv: https://www.plexvpn.pro/; simultaneous devices explanation: https://www.plexvpn.pro/faq

Something wrong or out of date? Report an error

When (UTC)FieldWasNow
2026-10-16rank_main273272
2026-10-16rank_consumer314313