Mozilla VPN review: score, privacy and prices
out of 10#153 of 377 in the main ranking
Consumer VPN median 2.6
- Consumer VPN
- Jurisdiction:USA, 5 Eyes
- Owner:Mozilla Foundation
- Data completeness80%
- Checked2026-10-15
- Open-source apps
In 10 seconds
Strongest against its segment
- Platforms and support6.7 vs 4.3
- Security and protocols4.3 vs 2.1
- Privacy and jurisdiction2.3 vs 2.7
Weakest against its segment
- Network and streaming1.0 vs 3.1
- Price and fair terms2.6 vs 3.5
- Censorship bypass0.0 vs 0.5
- Jurisdiction in the 5 Eyes alliance
- Auto-renewal on by default
How the score adds up
Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.
Mozilla VPNsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.72.3
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 2.14.3
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.52.6
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 3.11.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.36.7
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Mozilla VPN pricing
The cheapest way in is €4.29 a month, paid upfront for the longest term. After that term, Mozilla VPN renews at its standard price. Market median across the main ranking: €3.13 a month.
Price per month over 3 years, Monthly plan
first termrenewalmarket median €3.13/momonths →
Real cost over 1, 2 and 3 years
What you pay to keep Mozilla VPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | Then | 1 year | 2 years | 3 years |
|---|---|---|---|---|---|
| Monthly, 1 mo | €8.59 | €8.59 / 1 mo | €103.10 | €206.19 | €309.29 |
| Annual, 12 mo | €51.50 | — | €51.50 | — | — |
Compare Mozilla VPN’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal price | Renewal term |
|---|---|---|---|---|---|---|
| Monthly | 1 mo | $9.99 | $9.99 | €8.59 | $9.99 | 1 mo |
| Annual | 12 mo | $59.88 | $4.99 | €4.29 | — | 12 mo |
Refunds, trial and payment
- Refund window
- 30 days
- Refund conditions
- first-time subscribers, website purchase, cancel within 30 days; app store purchases via stores
- Free trial
- No
- Auto-renewal
- Yes
- How to cancel
- Mozilla account Subscriptions & Payments > Cancel, or link in emails
- Payment methods
- card (Stripe); PayPal; Apple; Google Pay
- VAT
- No + tax
- Renewal note
- auto-renews each term; renewal price not stated
Everything Mozilla VPN publishes
Every fact we collected about Mozilla VPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Mozilla Corporation
- Registered in
- US
- Parent company
- Mozilla Foundation
- Related brands
- Firefox; Mullvad (server provider)
- Surveillance alliance (5/9/14 Eyes)
- 5
- Website languages
- Not stated
- Currencies on the site
- USD
- Prices depend on country
- Yes +tax, availability 57 countries
Plans, prices and add-ons
- Plans
- Monthly; Annual
- Billing terms
- 1m; 12m
- Cheapest price a month
- $4.99
- Monthly plan
- $9.99
- 1-year plan, total
- $59.88
- 1-year plan, a month
- $4.99
- Lifetime plan
- No
- Renewal
- auto-renews each term; renewal price not stated
- VAT included
- No + tax
- Family plan
- No
- Dedicated IP add-on
- No
- Port forwarding add-on
- No
- Double VPN add-on
- Yes included (multi-hop)
- Antivirus
- No
- Password manager
- No
- eSIM
- No
- Identity protection
- No
- Cloud storage
- No
- Other add-ons
- included: ad/tracker blocking, malware download blocking, custom DNS
Discounts and programmes
- Discount shown
- 50%
- Discount compared with
- vs monthly
- Student discount
- Not stated
- Bonus months
- No
Limits and restrictions
- Devices at once
- 5
- Data limit
- none
- Country restrictions
- available in 57 countries only
- Prohibited by the terms
- reselling/commercial exploitation
- infringement
- illegal use
- AUP
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- card (Stripe)
- PayPal
- Apple
- Google Pay
- Bank card
- Yes
- PayPal
- Yes
- Apple Pay / Google Pay
- Yes
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Yes
- How to cancel
- Mozilla account Subscriptions & Payments > Cancel, or link in emails
- Email needed to sign up
- Yes Mozilla account
- Account-number login
- Not stated
- Identity check (KYC)
- No
- Money-back guarantee, days
- 30
- Refund conditions
- first-time subscribers, website purchase, cancel within 30 days; app store purchases via stores
Free trial terms
- Trial length
- No
- Instead of a trial
- 30-day money-back
- Card needed for the trial
- Not stated
Server locations
- Countries
- Not stated
- Servers
- 500+
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- Own servers
- No Mullvad
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Yes two locations
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuard✓ Yes
- OpenVPN✕ No
- IKEv2✕ No
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocol✕ No
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Yes GitHub, mozilla-mobile/mozilla-vpn-client
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Own DNS servers
- Yes custom DNS option
- Split tunnelling
- Yes per app exclusion Windows/Android/Linux
- Ad and malware blocker
- Yes
- Two-factor sign-in
- Not stated
- Security audits
- Yes Cure53
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes no logging/tracking of network data; Mullvad too
- Independent no-logs audit
- Not stated
- Data retention
- IP in server logs 90 days
- Shared with third parties
- Mullvad
- Adjust (marketing measurement)
- Sentry
- payment processors
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
- Privacy policy updated
- 2025-12-17
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- IP at sign-upserver logs 90 days✕ Yes
- Connection IPnetwork activity not logged✓ No
- Session timesNot stated
- Device infoOS, hardware, client version✕ Yes
- App analyticsopt-in interaction data✕ Yes
- Crash reportsopt-in (Sentry.io)✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linux✓ Yes
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Firefox extension (Windows only, per-site settings)
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Yes 24/7 support claimed
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Help articles
- Yes support.mozilla.org
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.47 of 5, smoothed
From 74 collected reviews (raw average 3.34; all VPNs 3.66). Last 90 days: 1.33 from 6.
The company replied to 0 of 29 negative reviews (1–2 stars).
-
App Store
2.87 of 5, smoothed
From 275 collected reviews (raw average 2.75; all VPNs 3.54). Last 90 days: 3.33 from 6.
-
Google Play
3.48 of 5, smoothed
From 400 collected reviews (raw average 3.43; all VPNs 3.90). Last 90 days: 3.62 from 21.
The company replied to 106 of 141 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 1.9 (74 reviews); App Store (US) 3.44 (502 ratings); Google Play 4.0 (3.88K ratings).
Reviews per month, last 12 months
40 Reddit and forum threads mention Mozilla VPN (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 5★ · 20 Sep 2026 · US
Good VPN
App Store · 3★ · 17 Sep 2026 · US
Sometimes unreliable
App Store · 1★ · 09 Sep 2026 · GB
Worst App ever
Google Play · 5★ · 12 Oct 2026
Ive tried this program on four different operating systems and much prefer the android version. good connections, selection of locations, good rep, easy to…
Google Play · 5★ · 11 Oct 2026
it is so good and easy to use
Google Play · 5★ · 03 Oct 2026
full satisfied
Trustpilot · 1★ · 18 Sep 2026 · HR
Congratulations to the development…
Original reviewTrustpilot · 1★ · 04 Sep 2026 · RO
Utter trash
Original reviewTrustpilot · 1★ · 15 Aug 2026 · US
BACK THE FKKK OFF
Original review
Rankings by user reviews
Questions about Mozilla VPN
Answers built from what Mozilla VPN publishes. Open a question to read the details.
Is Mozilla VPN safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 2.3/10 and security 4.3/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: Not stated.
In 10 seconds
- Open-source apps
- Jurisdiction in 5 Eyes
Privacy
- Jurisdiction
- USA, 5 Eyes
- Legal entity
- Mozilla Corporation
- No-logs policy
- Yes no logging/tracking of network data; Mullvad too
- Independent no-logs audit
- Not stated
- Data retention
- IP in server logs 90 days
- Shared with third parties
- Mullvad; Adjust (marketing measurement); Sentry; payment processors
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Security audits
- Cure53
- Open-source apps
- Yes GitHub, mozilla-mobile/mozilla-vpn-client
- Two-factor sign-in
- Not stated
Related rankings
Is it safe? of similar VPNs
Mozilla VPN not working? Common causes and what to check
Mozilla VPN publishes little that helps when it fails to connect: no status page, alternative protocols or support channels in our data.
Support when the VPN is blocked
- Live chat 24/7
- Yes 24/7 support claimed
If it is blocked where you are
Troubleshooting of similar VPNs
Mozilla VPN refund policy: how to ask for your money back
Mozilla VPN refund window: 30 days. Conditions: first-time subscribers, website purchase, cancel within 30 days; app store purchases via stores
Refund terms
- Refund window
- 30
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Yes
- Refund for unused time
- Not stated
- Free trial
- No
Try before paying
Refund policies of similar VPNs
How to cancel Mozilla VPN and turn off auto-renewal
How Mozilla VPN says you cancel: Mozilla account Subscriptions & Payments > Cancel, or link in emails. Auto-renewal by default: yes.
Cancellation and renewal
- Auto-renewal by default
- Yes
- Reminder before renewal
- Not stated
- Renewal note
- auto-renews each term; renewal price not stated
- Bought in App Store or Google Play
- cancel in the store’s subscription settings
Without auto-renewal or price hikes
Cancelling of similar VPNs
Who owns Mozilla VPN? Company, jurisdiction and related brands
Mozilla VPN is run by Mozilla Corporation, registered in US; parent company: Mozilla Foundation.
Company
- Registered in
- US
- Related brands
- Firefox; Mullvad (server provider)
Jurisdiction
Owners of similar VPNs
In our rankings
Mozilla VPN appears on 66 topic pages. Its place on each:
- Open-source VPNs with 24/7 live chat#7 of 8
- Double VPN + 24/7 live chat#13 of 15
- Open-source VPNs with a money-back guarantee#13 of 16
- Open-source VPNs with double VPN/multi-hop#15 of 21
- Open-source VPNs with an ad blocker#19 of 22
- Firefox VPN extensions with ad blocking#21 of 26
- Money-back guarantee + double VPN#21 of 22
- Open-source VPNs with WireGuard support#22 of 34
- Security audits#23 of 31
- Double VPN + ad blocker#24 of 31
- WireGuard + double VPN#27 of 33
- Firefox VPN extensions with money back#28 of 35
Show all 66
- 24/7 live chat + ad blocker#33 of 48
- Firefox extensions#33 of 54
- No-logs VPNs with open-source apps#34 of 45
- Double VPN#35 of 57
- No-logs VPNs with double VPN/multi-hop#35 of 47
- Open-source VPNs#35 of 59
- US-based VPNs#35 of 107
- Linux VPNs with ad blocking#37 of 62
- Linux VPNs with refunds#42 of 76
- Split tunneling VPNs for Linux#43 of 62
- Mac VPNs with ad blocking#46 of 103
- Windows VPNs with ad blocking#49 of 99
- iPhone VPNs with ad blocking#50 of 116
- Linux VPNs with WireGuard#53 of 100
- WireGuard + 24/7 live chat#54 of 60
- Ad blocker#56 of 129
- Money-back VPNs with an ad blocker#57 of 72
- VPNs with live chat#58 of 120
- Mac VPNs with split tunneling#58 of 113
- No-logs VPNs for Linux#59 of 154
- WireGuard + ad blocker#59 of 67
- All platforms#61 of 170
- Windows VPNs with split tunneling#61 of 111
- Split tunneling VPNs for iPhone#62 of 125
- VPNs for Linux#62 of 203
- Mac VPNs with refunds#62 of 149
- Windows VPNs with refunds#65 of 155
- No-logs VPNs with 24/7 live chat#67 of 99
- Mac VPNs with WireGuard#67 of 149
- Money-back guarantee + 24/7 chat#67 of 76
- Split tunneling#68 of 154
- Windows VPNs with WireGuard#69 of 147
- WireGuard VPNs for iPhone#70 of 164
- WireGuard + money-back guarantee#71 of 87
- No-logs VPNs with an ad and tracker blocker#72 of 103
- No-logs VPNs for Mac#81 of 280
- VPNs for Mac#84 of 361
- No-logs VPNs for Windows#84 of 267
- No-logs VPNs for iPhone#85 of 314
- No-logs VPNs for Android#87 of 328
- VPNs for Windows#87 of 357
- VPNs for iPhone#88 of 411
- VPNs for Android#90 of 451
- No-logs VPNs with WireGuard support#103 of 159
- Pay with PayPal#110 of 211
- 30-day money-back guarantee#123 of 174
- No IP logs#128 of 191
- WireGuard VPNs#136 of 192
- VPNs under €5#165 of 280
- No-logs VPNs#169 of 389
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Also similar to Mozilla VPN
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://mozilla.org/products/vpn
- Pages checked
- https://mozilla.org/products/vpn; https://www.mozilla.org/en-US/products/vpn/features/; https://www.mozilla.org/en-US/privacy/subscription-services/; https://www.mozilla.org/en-US/about/legal/terms/subscription-services/
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