CruxVPN review: score, privacy and prices

2.74

out of 10#146 of 377 in the main ranking
Consumer VPN median 2.6

  • Consumer VPN
  • Jurisdiction:UK, 5 Eyes
  • Data completeness93%
  • Checked2026-10-15
  • No email to sign up
  • Open-source apps

In 10 seconds

Strongest against its segment

  • Privacy and jurisdiction4.3 vs 2.7
  • Censorship bypass0.5 vs 0.5
  • Security and protocols2.1 vs 2.1

Weakest against its segment

  • Network and streaming0.9 vs 3.1
  • Platforms and support3.8 vs 4.3
  • Price and fair terms3.2 vs 3.5
  • Jurisdiction in the 5 Eyes alliance
  • Auto-renewal on by default

Compare CruxVPN side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.

CruxVPNsegment median

  • Privacy and jurisdiction30% of the score · segment median 2.74.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 2.12.1
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.53.2
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.5
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 3.10.9
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 4.33.8
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

CruxVPN pricing

The cheapest way in is €3.86 a month, paid upfront for the longest term. After that term, CruxVPN renews at its standard price. Market median across the main ranking: €3.13 a month.

Real cost over 1, 2 and 3 years

What you pay to keep CruxVPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.

Plan and first termFirst payment1 year2 years3 years
2-Year, 24 mo €92.67 €92.67€92.67—
1-Year, 12 mo €51.50 €51.50——
1-Month, 1 mo €8.59 €103.10at the current price€206.19at the current price€309.29at the current price

Compare CruxVPN’s full cost with other VPNs, for any number of devices

All plans as published

PlanTermPrice for termPer month€ / monthRenewal term
2-Year24 mo$107.76$4.49€3.8612 (stated 'auto-renew yearly')
1-Year12 mo$59.88$4.99€4.2912 mo
1-Month1 mo$9.99$9.99€8.591 mo

Refunds, trial and payment

Refund window
30 days
Refund conditions
full refund within 30 days by emailing Account ID; crypto refunds may not be possible
Free trial
No
Auto-renewal
Yes
Payment methods
Not stated
Renewal note
Auto-renew (monthly/yearly); 2-year plan says auto-renew yearly; renewal price not stated

Everything CruxVPN publishes

Every fact we collected about CruxVPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity
Oris Security LTD
Registered in
UK
Address
3rd Floor 86-90 Paul Street, London EC2A 4NE, UK
Surveillance alliance (5/9/14 Eyes)
5
Website languages
EN
Right-to-left languages
No
Currencies on the site
USD

Plans, prices and add-ons

Plans
  • 1-Month
  • 1-Year
  • 2-Year
Billing terms
  • 1
  • 12
  • 24 months
Cheapest price a month
$4.49
Monthly plan
$9.99
1-year plan, total
$59.88
1-year plan, a month
$4.99
2-year plan, total
$107.76
2-year plan, a month
$4.49
Lifetime plan
No
Renewal
  • Auto-renew (monthly/yearly)
  • 2-year plan says auto-renew yearly
  • renewal price not stated
Family plan
No family-oriented; parental filters optional
Prices seen from other countries
  • USD: 1m $9.99
  • 12m $4.99/mo ($59.88)
  • 24m $4.49/mo ($107.76, auto-renew yearly)
Dedicated IP add-on
No
Port forwarding add-on
No
Double VPN add-on
No
Antivirus
No
Password manager
No
eSIM
No
Identity protection
No
Cloud storage
No
Other add-ons
optional parental filters (included)

Discounts and programmes

Discount shown
50% (1y); 55% (2y)
Discount compared with
$9.99/mo monthly price
Sale running when checked
No
Student discount
Not stated
Bonus months
No
Affiliate programme
No formal program (partnerships via partnerships@ email)

Limits and restrictions

Devices at once
5
Features locked to higher plans
priority support on 1y/2y
Prohibited by the terms
no commercial resale use; blocked TCP ports 25,137,138,139,445

Free plan

Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription

PayPal
Not stated
Cryptocurrency
Yes refund may not be possible
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Yes
Email needed to sign up
No
Account-number login
Yes Account ID
Identity check (KYC)
No
Money-back guarantee, days
30
Refund conditions
full refund within 30 days by emailing Account ID; crypto refunds may not be possible

Free trial terms

Trial length
No
Instead of a trial
30-day money-back
Card needed for the trial
Not stated

Server locations

Countries
22
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features

RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption

  • WireGuard✓ Yes
  • OpenVPNWireGuard only✕ No
  • IKEv2WireGuard only✕ No
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocol✕ No
  • VLESS / Reality✕ No
  • VMess✕ No
  • Trojan✕ No
  • Shadowsocks✕ No
  • Hysteria2✕ No
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Encryption
best-in-class (WireGuard)
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Yes WireGuard config zip / QR code per device (generator on site)
Open-source apps
Yes uses official open-source WireGuard app (no own client)

Censorship and blocking

Obfuscation (stealth mode)
No plain WireGuard configs
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security

Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy

No-logs policy
Yes no connections, timestamps, IPs, traffic, DNS, bandwidth
Independent no-logs audit
No
Data retention
payment transaction ID 40 days; support data destroyed after enquiry
Shared with third parties
No
Transparency report
No legal requests to be published on announcements page
Warrant canary
No
Law enforcement requests
responds via legal team; ready to shut down in a country rather than log
Copyright (DMCA) notices
DMCA requests handled by legal team
Anonymous sign-up
Yes
GDPR / data protection officer
DSAR via care@cruxvpn.net

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Emailonly newsletter/optional✓ No
  • IP at sign-up✓ No
  • Connection IP✓ No
  • Session times✓ No
  • Bandwidthaggregate per exit only◐ Partial
  • App analytics✓ No

Apps and devices

  • Windows✓ Yes
  • macOS✓ Yes
  • Linux✓ Yes
  • iOS✓ Yes
  • Android✓ Yes
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersToS mentions routers✓ Yes
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming

10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support

Live chat
No email/form, response within 48h
Live chat 24/7
No
Email / tickets
Yes care@cruxvpn.net
Phone
Not stated
Telegram
Not stated
WhatsApp
Not stated
Support languages
EN
Response time (claimed)
within 48 hours
Help articles
Yes public Q&A knowledge base
Server status page
Not stated

For teams and business

SSO / SAML
Not stated
Admin panel
Not stated
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.72 of 5, smoothed

    From 2 collected reviews (raw average 5.00; all VPNs 3.66).

Ratings shown on the platforms themselves: Trustpilot TrustScore 3.8 (2 reviews).

7 Reddit and forum threads mention CruxVPN (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • Trustpilot · 5★ · 01 Sep 2024 · RO

    Very easy to set up & great speeds in…

    Original review
  • Trustpilot · 5★ · 01 Sep 2024 · US

    Fast VPN with a clean interface

    Original review

Rankings by user reviews

Questions about CruxVPN

Answers built from what CruxVPN publishes. Open a question to read the details.

Is CruxVPN safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 4.3/10 and security 2.1/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: ✕ No.

In 10 seconds

  • Open-source apps
  • Jurisdiction in 5 Eyes

Privacy

Jurisdiction
UK, 5 Eyes
Legal entity
Oris Security LTD
No-logs policy
Yes no connections, timestamps, IPs, traffic, DNS, bandwidth
Data retention
payment transaction ID 40 days; support data destroyed after enquiry
Shared with third parties
No

Security

Kill switch
Not stated
DNS leak protection
Not stated
Encryption
best-in-class (WireGuard)
Open-source apps
uses official open-source WireGuard app (no own client)
Two-factor sign-in
Not stated

Is it safe? of similar VPNs

CruxVPN not working? Common causes and what to check

2 things to check, built from what CruxVPN publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Try a manual configuration (WireGuard config zip / QR code per device (generator on site)).

Contact support: email.

Support when the VPN is blocked

Live chat
No email/form, response within 48h
Live chat 24/7
No
Email
Yes care@cruxvpn.net

Troubleshooting of similar VPNs

CruxVPN alternatives: similar VPNs ranked by our score

13 alternatives to CruxVPN (2.74) from the same segment, by features, price and owner. Highest: Cryptostorm (4.05).

Alternatives to CruxVPN

13 alternatives
#ServiceScoreWhy it is hereFrom
1Cryptostorm
Consumer VPN · USA
4.05similar featuressimilar features€3.34per month
2Malloc VPN
Consumer VPN · Cyprus Independent no-logs audit: ✓ Yes Free plan
4.03higher score, same pricehigher score, same price€4.29per month
3RocketVPN
Consumer VPN · USA
3.70higher score, same pricehigher score, same price€3.59per month
4LimeVPN
Consumer VPN · Singapore
3.47higher score, same pricehigher score, same price€3.51per month
5ClearVPN
Consumer VPN · Cyprus
3.42higher score, same pricehigher score, same price€3.75per month
6kemangVPN
Consumer VPN · jurisdiction not stated
2.94higher score, same pricehigher score, same price€3.86per month
7GNUVPN
Consumer VPN · jurisdiction not stated
2.77higher score, same pricehigher score, same price€3.43per month
8SlingshotVPN
Consumer VPN · UK
2.74similar featuressimilar features€3.86per month
9Incognet VPN
Consumer VPN · USA
2.64cheaper, same featurescheaper, same features€1.72per month
10NorexVPN
Consumer VPN · USA
2.60similar featuressimilar features€7.16per month
11nadanada (ex-LNVPN)
Consumer VPN · jurisdiction not stated
2.18similar featuressimilar features€2.58per month
12Celo VPN
Consumer VPN · Australia
2.08similar featuressimilar features€4.15per month
13OctoVPN
Consumer VPN · Norway
2.05similar featuressimilar features€3.59per month

Alternatives of similar VPNs

CruxVPN refund policy: how to ask for your money back

CruxVPN refund window: 30 days. Conditions: full refund within 30 days by emailing Account ID; crypto refunds may not be possible

Refund terms

Refund window
30
Refund on monthly plans
Not stated
Refund for App Store / Google Play purchases
Not stated
Refund for unused time
Not stated
Free trial
No

Refund policies of similar VPNs

Who owns CruxVPN? Company, jurisdiction and related brands

CruxVPN is run by Oris Security LTD, registered in UK.

Company

Registered in
UK
Address
3rd Floor 86-90 Paul Street, London EC2A 4NE, UK

Jurisdiction

In our rankings

CruxVPN appears on 63 topic pages. Its place on each:

Show all 63

Cheaper with the same features

Higher score for the same money

Owner and jurisdiction

Closed services CruxVPN replaces

Services that shut down or moved, for which this is one of five live alternatives.

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://cruxvpn.net
Pages checked
https://cruxvpn.net; https://cruxvpn.net/subscribe (webfetch empty, read via browser); https://cruxvpn.net/pp; https://cruxvpn.net/ts
Other sources used
trial_where/card_required_for_trial: https://cruxvpn.net/subscribe; openvpn/ikev2/vless_reality/vmess/trojan/shadowsocks/hysteria2/stealth_mode/manual_config/open_source_clients: https://cruxvpn.net/configure; https://cruxvpn.net/configure-windows; live_chat/live_chat_247/response_time_claimed: https://cruxvpn.net/care; affiliate_program: https://cruxvpn.net/consulting

Something wrong or out of date? Report an error