What do users say about Safing SPN (Portmaster)?

1 reviews of Safing SPN (Portmaster) collected from Trustpilot, App Store and Google Play. Most come from Trustpilot: 3.69 of 5 after smoothing. Reviews never change our score.

Safing SPN review: score, privacy and prices

In 10 seconds

Strongest against its segment

Security and protocols4.3 vs 2.1
Privacy and jurisdiction3.7 vs 2.7
Price and fair terms4.4 vs 3.5

Weakest against its segment

Network and streaming0.0 vs 3.1
Platforms and support3.0 vs 4.3
Censorship bypass0.0 vs 0.5

Auto-renewal on by default

Compare Safing SPN (Portmaster) side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.

Safing SPN (Portmaster)segment median

Privacy and jurisdiction30% of the score · segment median 2.73.7
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
Security and protocols20% of the score · segment median 2.14.3
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
Price and fair terms15% of the score · segment median 3.54.4
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
Network and streaming10% of the score · segment median 3.10.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
Platforms and support10% of the score · segment median 4.33.0
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5

Safing SPN (Portmaster) pricing

The cheapest way in is €3.33 a month, paid upfront for the longest term. After that term, Safing SPN (Portmaster) renews at its standard price, the same per month as the first term. Market median across the main ranking: €3.13 a month.

Price per month over 3 years, Portmaster Plus plan

€3.33/mo for 12 months then €3.33/mo €5

first termrenewalmarket median €3.13/momonths →

Real cost over 1, 2 and 3 years

What you pay to keep Safing SPN (Portmaster) running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 EUR = €1). The lowest cost for each period is marked.

Plan and first term	First payment	Then	1 year	2 years	3 years
Portmaster Plus, 12 mo	€40.00	€40.00 / 12 mo	€40.00	€80.00	€120.00
Portmaster Pro, 1 mo	€8.00	€8.00 / 1 mo	€96.00	€192.00	€288.00
Portmaster Pro, 12 mo	€80.00	€80.00 / 12 mo	€80.00	€160.00	€240.00

Compare Safing SPN (Portmaster)’s full cost with other VPNs, for any number of devices

All plans as published

Plan	Term	Price for term	Per month	Renewal price	Renewal term
Portmaster Free	—	€0.00	€0.00	—	—
Portmaster Plus	12 mo	€40.00	€3.33	€40.00	12 mo
Portmaster Pro	1 mo	€8.00	€8.00	€8.00	1 mo
Portmaster Pro	12 mo	€80.00	€6.67	€80.00	12 mo

Refunds, trial and payment

Refund window: 14 (statutory withdrawal, initial order only)
Refund conditions: 14-day cooling-off for initial order only; used service and 15% admin fee deducted; renewals not refundable; no refund on ToS termination
Free trial: 0 days
Auto-renewal: Yes
How to cancel: Email cancellations@safing.io / support@safing.io at least 72h before expiry
Payment methods: Card; PayPal; Stripe; bank wire; cash by post; Bitcoin; Monero
Renewal note: Auto-renews at original subscription rate unless cancelled 72h before expiry; price changes apply at renewal

Everything Safing SPN (Portmaster) publishes

Every fact we collected about Safing SPN (Portmaster), as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity

Safing ICS Technologies GmbH (FN464654S)

Registered in

Austria

Address

Postal address on request via office@safing.io

Related brands

Portmaster
SPN
partnership with IVPN

Surveillance alliance (5/9/14 Eyes)

none

Website languages

EN

Right-to-left languages

No

Currencies on the site

EUR

Plans, prices and add-ons

Plans

Free
Plus
Pro

Billing terms

1m (Pro); 12m (Plus, Pro)

Cheapest price a month

€3.33

Monthly plan

€8.00

1-year plan, total

€80.00

1-year plan, a month

€6.67

Lifetime plan

No

Renewal

Auto-renews at original subscription rate unless cancelled 72h before expiry; price changes apply at renewal

Family plan

No

Dedicated IP add-on

No

Port forwarding add-on

No

Double VPN add-on

Yes included (multi-hop onion routing in SPN)

Antivirus

No

Password manager

No

eSIM

No

Identity protection

No

Cloud storage

No

Other add-ons

Plus/Pro add investigative network-monitoring features, priority support

Discounts and programmes

Discount shown: No annual Pro ~17% cheaper than monthly
Discount compared with: monthly price
Sale running when checked: No
Student discount: Not stated
Discount for crypto payment: No
Bonus months: No

Limits and restrictions

Devices at once: 5
Data limit: no explicit cap; AUP bans overburdening network with high sustained/burst loads
Country restrictions: May limit availability by area (e.g. war zones)
Features locked to higher plans: SPN, investigative features, priority support only in Plus/Pro
Prohibited by the terms: Unlawful use, spam, hacking, CSAM, hate content, copyright infringement, malware, overburdening network, sharing logins, reverse engineering

Free plan

Free plan: Yes Portmaster firewall only, no SPN
Free data: Not stated
Free locations: none (SPN not included)
Ads in the free plan: No
Other free plan terms: Free open-source firewall, DNS ad/tracker blocking

Payment and subscription

Payment methods

Card
PayPal
Stripe
bank wire
cash by post
Bitcoin
Monero

Bank card

Yes

PayPal

Yes

Cryptocurrency

Yes

Coins accepted

BTC; XMR (ToS also mentions ETH)

Cash

Yes by post with payment token

Gift cards

Not stated

Mobile carrier billing

No

Local payment methods

bank wire (Sparkasse)

Auto-renewal by default

Yes

How to cancel

Email cancellations@safing.io / support@safing.io at least 72h before expiry

Email needed to sign up

Partial username; email if required by payment method

Phone needed to sign up

No

Account-number login

No

Identity check (KYC)

No payments up to EUR 400 need no customer info

Money-back guarantee, days

14 (statutory withdrawal, initial order only)

Refund conditions

14-day cooling-off for initial order only
used service and 15% admin fee deducted
renewals not refundable
no refund on ToS termination

Free trial terms

Trial length: 0 days
Trial limits: No free SPN trial (FAQ)
Instead of a trial: Free Portmaster firewall
Card needed for the trial: Not stated

Server locations

Countries: Not stated
Servers: Not stated

Server countries: Not stated

Middle East and North Africa: Not stated
Virtual locations: Not stated
P2P servers: Not stated
Streaming servers: No claims automatic geo-unblocking
Obfuscated servers: Not stated

Network features

RAM-only servers: Not stated
IPv6: Not stated
Dedicated IP: No
Static IP: No
Residential IP: No
Double VPN / multi-hop: Yes onion routing, separate path per connection
Tor over VPN: No
SOCKS5 proxy: Not stated
Smart DNS: No

Protocols and encryption

WireGuard✕ No
OpenVPN✕ No
IKEv2✕ No
L2TP/IPsecNo
SSTPNo
SoftEther✕ No
Own protocolSPN (onion routing, Jess crypto library)✓ Yes
VLESS / Reality✕ No
VMess✕ No
Trojan✕ No
Shadowsocks✕ No
Hysteria2✕ No
TUIC✕ No
NaiveProxy✕ No
obfs4✕ No
AmneziaWG✕ No
PPTP✓ No

Other protocols: No
Encryption: Layered encryption at each hop (Jess)
Perfect forward secrecy: Not stated
Post-quantum encryption: Not stated
Manual configuration files: No
Open-source apps: Yes https://github.com/safing/portmaster

Censorship and blocking

Obfuscation (stealth mode): Not stated
Countries it claims to work in: Not stated
Mirror sites or Telegram channel: No
Calls in the UAE: Not stated

Security

Kill switch: Not stated
DNS leak protection: Not stated
Own DNS servers: Yes DNS-level filtering in Portmaster
Split tunnelling: Yes per app/domain exclusions; split tunneling in 2.2.1
Ad and malware blocker: Yes DNS-level ad/tracker blocking
Two-factor sign-in: Not stated
Security audits: Yes Cure53 pentest of Jess crypto component
Bug bounty: Not stated

Privacy

No-logs policy

Yes no browsing history, destinations, content, IPs or DNS queries on SPN

Independent no-logs audit

No

Data retention

Web IP/user agent up to 72h
payment records 7 years
SPN none

Shared with third parties

Processors: Hetzner, GitHub Pages, PayPal, Stripe, Sparkasse, Mailbox.org, Rapidmail; no sale of PII

Trackers on the website

First-party cookies only; self-hosted Plausible

Transparency report

No

Warrant canary

No

Law enforcement requests

Requires written request with valid Austrian court order
single-account data only
SPN data does not exist

Anonymous sign-up

Partial username, cash/crypto payments

GDPR / data protection officer

no named DPO; privacymatters@safing.io

Privacy policy updated

2023-11-16 (Amendment 0.8)

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

Emailoptional/if required by payment method✕ Yes
Connection IPSPN✓ No
Session timesNot stated
Device infoweb: user agent (72h)✕ Yes
App analyticsweb only, self-hosted Plausible aggregate✕ Yes

Apps and devices

Windows✓ Yes
macOS✕ No
Linux.deb, .rpm✓ Yes
iOS✕ No
Android✕ No
Android TV✕ No
Fire TV✕ No
Apple TV✕ No
Chromebook✕ No
Smart TV✕ No
Routers✕ No
NAS✕ No
Raspberry PiNot stated
Game consoles✕ No

Browser extensions: No

Speed, streaming and gaming

10 Gbps servers: Not stated
Netflix: Not stated
BBC iPlayer: Not stated
Disney+: Not stated
Prime Video: Not stated
Gaming features: No
Torrenting: Not stated

Support

Live chat: No
Live chat 24/7: No
Email / tickets: Yes support@safing.io
Phone: No
Telegram: No
WhatsApp: No
Discord or forum: Discord; Reddit r/safing
Support languages: EN
Help articles: Yes wiki.safing.io
Video guides: Yes YouTube
Server status page: Not stated
Uptime guarantee (SLA): SLA rebate credited per full day of SPN downtime caused by provider

For teams and business

SSO / SAML: Not stated
Admin panel: Not stated
Zero-trust access (ZTNA): Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

Trustpilot

3.69 of 5, smoothed

From 1 collected reviews (raw average 5.00; all VPNs 3.66).

Ratings shown on the platforms themselves: Trustpilot TrustScore 3.7 (1 reviews).

26 Reddit and forum threads mention Safing SPN (Portmaster) (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

Trustpilot · 5★ · 18 Aug 2025 · PL
Literally the best software you can ever use
Original review

Rankings by user reviews

Top VPNs on Trustpilot

Reviews of similar VPNs

Questions about Safing SPN (Portmaster)

Answers built from what Safing SPN (Portmaster) publishes. Open a question to read the details.

Is Safing SPN safe? Logging policy, audits and jurisdiction

Privacy and jurisdiction 3.7/10 and security 4.3/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: ✕ No.

In 10 seconds

Open-source apps

Privacy

Jurisdiction: Austria, outside 5/9/14 Eyes
Legal entity: Safing ICS Technologies GmbH (FN464654S)
No-logs policy: Yes no browsing history, destinations, content, IPs or DNS queries on SPN
Data retention: Web IP/user agent up to 72h; payment records 7 years; SPN none
Shared with third parties: Processors: Hetzner, GitHub Pages, PayPal, Stripe, Sparkasse, Mailbox.org, Rapidmail; no sale of PII
Trackers on the website: First-party cookies only; self-hosted Plausible

What the privacy policy says is collected: in “Everything Safing SPN (Portmaster) publishes” above

Security

Kill switch: Not stated
DNS leak protection: Not stated
Encryption: Layered encryption at each hop (Jess)
Security audits: Cure53 pentest of Jess crypto component
Open-source apps: https://github.com/safing/portmaster
Two-factor sign-in: Not stated

Related rankings

Is it safe? of similar VPNs

Safing SPN not working? Common causes and what to check

1 things to check, built from what Safing SPN (Portmaster) publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Contact support: email.

Support when the VPN is blocked

Live chat: No
Live chat 24/7: No
Telegram: No
Mirrors or channel: No
Email: Yes support@safing.io

Protocols and encryption: in “Everything Safing SPN (Portmaster) publishes” above

If it is blocked where you are

Troubleshooting of similar VPNs

Safing SPN refund policy: how to ask for your money back

Safing SPN (Portmaster) refund window: 14 (statutory withdrawal, initial order only). Conditions: 14-day cooling-off for initial order only; used service and 15% admin fee deducted; renewals not refundable; no refund on ToS termination

Refund terms

Refund on monthly plans: Not stated
Refund for App Store / Google Play purchases: Not stated
Refund for unused time: Not stated
Free trial: 0

Try before paying

Refund policies of similar VPNs

How to cancel Safing SPN and turn off auto-renewal

How Safing SPN (Portmaster) says you cancel: Email cancellations@safing.io / support@safing.io at least 72h before expiry. Auto-renewal by default: yes.

Cancellation and renewal

Auto-renewal by default: Yes
Reminder before renewal: Not stated
Renewal note: Auto-renews at original subscription rate unless cancelled 72h before expiry; price changes apply at renewal
Bought in App Store or Google Play: cancel in the store’s subscription settings

What renewal costs: all Safing SPN (Portmaster) plans and renewal prices are in “Safing SPN (Portmaster) pricing” above

Without auto-renewal or price hikes

Cancelling of similar VPNs

Who owns Safing SPN? Company, jurisdiction and related brands

Safing SPN (Portmaster) is run by Safing ICS Technologies GmbH (FN464654S), registered in Austria.

Company

Address: Postal address on request via office@safing.io
Related brands: Portmaster; SPN; partnership with IVPN

Owners of similar VPNs

In our rankings

Safing SPN (Portmaster) appears on 61 topic pages. Its place on each:

Show all 61

Similar VPNs

Higher score for the same money

Closed services Safing SPN (Portmaster) replaces

Services that shut down or moved, for which this is one of five live alternatives.

What happened to Tuxler VPN?

Tools for Safing SPN (Portmaster)

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website: https://safing.io
Pages checked: ["https://safing.io", "https://safing.io/pricing/", "https://safing.io/privacy/", "https://safing.io/terms/", "https://safing.io/spn/"]

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