VirtualShield review: score, privacy and prices
out of 10#129 of 377 in the main ranking
Consumer VPN median 2.6
- Consumer VPN
- Jurisdiction:USA, 5 Eyes
- Data completeness73%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Platforms and support5.7 vs 4.3
- Network and streaming4.4 vs 3.1
- Privacy and jurisdiction3.0 vs 2.7
Weakest against its segment
- Censorship bypass0.0 vs 0.5
- Price and fair terms3.4 vs 3.5
- Security and protocols2.1 vs 2.1
- Jurisdiction in the 5 Eyes alliance
- Auto-renewal on by default
How the score adds up
Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.
VirtualShieldsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.73.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 2.12.1
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.53.4
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 3.14.4
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.35.7
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
VirtualShield pricing
The cheapest way in is €8.24 a month, paid upfront for the longest term. After that term, VirtualShield renews at its standard price. Market median across the main ranking: €3.13 a month.
Price per month over 3 years, Basic monthly plan
first termrenewalmarket median €3.13/momonths →
Real cost over 1, 2 and 3 years
What you pay to keep VirtualShield running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | Then | 1 year | 2 years | 3 years |
|---|---|---|---|---|---|
| Basic monthly, 1 mo | €12.86 | €12.86 / 1 mo | €154.28 | €308.57 | €462.85 |
| Basic yearly, 12 mo | €128.96 | — | €128.96 | — | — |
| Basic 2 years, 24 mo | €197.76 | — | €197.76 | €197.76 | — |
| Plus monthly, 1 mo | €17.16 | €17.16 / 1 mo | €205.88 | €411.77 | €617.65 |
| Plus yearly, 12 mo | €168.52 | — | €168.52 | — | — |
| Plus 2 years, 24 mo | €283.76 | — | €283.76 | €283.76 | — |
| Ultimate monthly, 1 mo | €30.06 | €30.06 / 1 mo | €360.68 | €721.37 | €1082.05 |
| Ultimate yearly, 12 mo | €343.96 | — | €343.96 | — | — |
| Ultimate 2 years, 24 mo | €421.36 | — | €421.36 | €421.36 | — |
Compare VirtualShield’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal price | Renewal term |
|---|---|---|---|---|---|---|
| Basic monthly | 1 mo | $14.95 | $14.95 | €12.86 | $14.95 | 1 mo |
| Basic yearly | 12 mo | $149.95 | $12.49 | €10.74 | — | 12 mo |
| Basic 2 years | 24 mo | $229.95 | $9.58 | €8.24 | — | 24 mo |
| Plus monthly | 1 mo | $19.95 | $19.95 | €17.16 | $19.95 | 1 mo |
| Plus yearly | 12 mo | $195.95 | $16.33 | €14.04 | — | 12 mo |
| Plus 2 years | 24 mo | $329.95 | $13.75 | €11.82 | — | 24 mo |
| Ultimate monthly | 1 mo | $34.95 | $34.95 | €30.06 | $34.95 | 1 mo |
| Ultimate yearly | 12 mo | $399.95 | $33.33 | €28.66 | — | 12 mo |
| Ultimate 2 years | 24 mo | $489.95 | $20.41 | €17.55 | — | 24 mo |
Refunds, trial and payment
- Refund window
- 60 days
- Refund conditions
- new orders within 60 days of first charge; one-time charges and special offers excluded
- Free trial
- 7 (homepage claim), site (7-day free trial on all plans, features page)
- Auto-renewal
- Yes
- How to cancel
- one click in online account or via support
- Payment methods
- card; PayPal; Google Pay; Apple Pay
- Renewal note
- Prices labelled for the first term; site claims No price hike at renewal; ToS: renews under the exact same conditions
Everything VirtualShield publishes
Every fact we collected about VirtualShield, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- VirtualShield LLC
- Registered in
- USA (Delaware)
- Address
- 2093 Philadelphia Pike #8787, Claymont, DE 19703, USA
- Surveillance alliance (5/9/14 Eyes)
- 5
- Website languages
- EN
- Right-to-left languages
- No
- Currencies on the site
- USD
Plans, prices and add-ons
- Plans
- Basic
- Plus
- Ultimate
- Billing terms
- 1
- 12
- 24 months
- Cheapest price a month
- $9.58
- Monthly plan
- $14.95
- 1-year plan, total
- $149.95
- 1-year plan, a month
- $12.49
- 2-year plan, total
- $229.95
- 2-year plan, a month
- $9.58
- Lifetime plan
- Not stated
- Renewal
- Prices labelled for the first term
- site claims No price hike at renewal
- ToS: renews under the exact same conditions
- Family plan
- No but unlimited household devices
- Prices seen from other countries
- USD (shown in LV geo): Basic 1m $14.95, 12m $12.49/mo ($149.95 first term, strike $179.40)
- Plus 1m $19.95, 12m $16.33/mo ($195.95, strike $239.40)
- Ultimate 1m $34.95, 12m $33.33/mo ($399.95, strike $419.40)
- Dedicated IP add-on
- No
- Antivirus
- Yes included in Ultimate
- Identity protection
- Plus/Ultimate (SSN monitoring; $1M insurance in Ultimate)
- Other add-ons
- personal data removal (Plus/Ultimate); credit monitoring add-on
Discounts and programmes
- Discount shown
- 33% yearly; 42% 2-year
- Discount compared with
- monthly price x term
- Student discount
- Not stated
- Affiliate programme
- Yes
Limits and restrictions
- Devices at once
- unlimited
- Torrenting / P2P policy
- Yes torrenting allowed (marketing claim)
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- card
- PayPal
- Google Pay
- Apple Pay
- Bank card
- Yes
- PayPal
- Yes
- Apple Pay / Google Pay
- Yes
- Cryptocurrency
- Not stated
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Yes
- How to cancel
- one click in online account or via support
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 60
- Refund conditions
- new orders within 60 days of first charge; one-time charges and special offers excluded
Free trial terms
- Trial length
- 7 (homepage claim)
- Where the trial is offered
- site (7-day free trial on all plans, features page)
- Card needed for the trial
- Not stated
Server locations
- Countries
- 20+
- Servers
- Not stated
21 countries listed. A link opens our ranking of VPNs with servers there.
Europe 9
Americas 5
Asia and Oceania 5
Middle East and Africa 2
- Middle East and North Africa
- IL only (no Gulf/Arab locations listed)
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Streaming servers
- Yes Premium streaming servers, VPN+
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNot stated
- OpenVPNNot stated
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolNot stated
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Encryption
- ChaCha20 + Poly1305
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes
- DNS leak protection
- Not stated
- Split tunnelling
- Yes per app
- Ad and malware blocker
- Yes DNS-level, Plus/Ultimate
- Two-factor sign-in
- Yes
- Security audits
- Not stated
- Bug bounty
- Not stated
- Certifications
- data-center facilities SOC 1/2/3 Type II, ISO 27001, PCI DSS (claim)
Privacy
- No-logs policy
- Yes
- Independent no-logs audit
- Not stated
- Data retention
- No VPN logs; website/account retention unstated
- Shared with third parties
- service providers; Google Analytics
- Trackers on the website
- Google Analytics
- Transparency report
- No
- Warrant canary
- No
- Law enforcement requests
- discloses when required by law/subpoena
- Copyright (DMCA) notices
- Copyright Agent email notice procedure
- Anonymous sign-up
- Not stated
- Privacy policy updated
- 2026-07-29
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- Connection IPclaimed✓ No
- Session timessession length not logged, claimed✓ No
- Device infomobile log data: device type, unique ID, OS✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linux✓ Yes
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- Routersclaimed coverage✓ Yes
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- claims Netflix/Hulu/BBC unblocking
- BBC iPlayer
- Yes claimed
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Yes
Support
- Live chat
- Not stated
- Live chat 24/7
- No claims 24/7 customer support; phone support priority on VPN+; no live chat seen
- Email / tickets
- Yes support ticket system
- Phone
- Yes
- Telegram
- Not stated
- Not stated
- Help articles
- Yes support.virtualshield.com
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
4.32 of 5, smoothed
From 173 collected reviews (raw average 4.51; all VPNs 3.66). Last 90 days: 5.00 from 4.
The company replied to 20 of 21 negative reviews (1–2 stars).
-
App Store
3.09 of 5, smoothed
From 39 collected reviews (raw average 2.51; all VPNs 3.54). Last 90 days: 5.00 from 1.
-
Google Play
2.77 of 5, smoothed
From 373 collected reviews (raw average 2.62; all VPNs 3.90). Last 90 days: 3.75 from 4.
The company replied to 97 of 209 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 4.7 (173 reviews); App Store (US) 3.38 (108 ratings); Google Play 4.2 (717 ratings).
Reviews per month, last 12 months
41 Reddit and forum threads mention VirtualShield (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 5★ · 08 Sep 2026 · US
Tight budget… retired old guy surfing the net.
App Store · 1★ · 01 Jun 2026 · US
Ripped off
App Store · 1★ · 08 Apr 2026 · US
Terrible Customer Service
Google Play · 4★ · 01 Oct 2026
often notice it's disconnected
Google Play · 1★ · 28 Sep 2026
I downloaded the app, and the first thing I see is a login page and no sign up option, how tf would I be able to login if I haven't signed up before???
Google Play · 5★ · 19 Sep 2026
working perfectly
Trustpilot · 5★ · 13 Oct 2026 · US
Shout out for Thomas O
Original reviewTrustpilot · 5★ · 22 Aug 2026 · US
Love VirtualShield!
Original reviewTrustpilot · 5★ · 06 Aug 2026 · US
Great customer service
Original review
Rankings by user reviews
Questions about VirtualShield
Answers built from what VirtualShield publishes. Open a question to read the details.
Is VirtualShield safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 3.0/10 and security 2.1/10 (segment medians 2.7 and 2.1). No red flag in our data. Independent no-logs audit: Not stated.
In 10 seconds
- Kill switch
- Jurisdiction in 5 Eyes
Privacy
- Jurisdiction
- USA, 5 Eyes
- Legal entity
- VirtualShield LLC
- No-logs policy
- Yes
- Independent no-logs audit
- Not stated
- Data retention
- No VPN logs; website/account retention unstated
- Shared with third parties
- service providers; Google Analytics
- Trackers on the website
- Google Analytics
Security
- Kill switch
- Yes
- DNS leak protection
- Not stated
- Encryption
- ChaCha20 + Poly1305
Related rankings
VirtualShield not working? Common causes and what to check
1 things to check, built from what VirtualShield publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Contact support: email.
Support when the VPN is blocked
- Live chat 24/7
- No claims 24/7 customer support; phone support priority on VPN+; no live chat seen
- Yes support ticket system
If it is blocked where you are
VirtualShield refund policy: how to ask for your money back
VirtualShield refund window: 60 days. Conditions: new orders within 60 days of first charge; one-time charges and special offers excluded
Refund terms
- Refund window
- 60
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
- Free trial
- 7 (homepage claim)
Try before paying
How to cancel VirtualShield and turn off auto-renewal
How VirtualShield says you cancel: one click in online account or via support. Auto-renewal by default: yes.
Cancellation and renewal
- Auto-renewal by default
- Yes
- Reminder before renewal
- Not stated
- Renewal note
- Prices labelled for the first term; site claims No price hike at renewal; ToS: renews under the exact same conditions
- Bought in App Store or Google Play
- cancel in the store’s subscription settings
Without auto-renewal or price hikes
VirtualShield free trial: length, terms and payment details
VirtualShield free trial: 7 (homepage claim), site (7-day free trial on all plans, features page).
Trial terms
- Card needed
- Not stated
- Refund window
- 60
- Free plan
- No
Trials elsewhere
VirtualShield coupons and discounts: official prices and promo terms
VirtualShield publishes no promo code on its own site in what we read, so we list none. We never invent codes or copy them from coupon sites; below are the official prices.
Discounts on the official site
- Promo codes
- Not stated
- Sale running when checked
- none seen
- Discount shown
- 33% yearly; 42% 2-year
- Discount compared with
- monthly price x term
- Checked
- 2026-10-15
Who owns VirtualShield? Company, jurisdiction and related brands
VirtualShield is run by VirtualShield LLC, registered in USA (Delaware).
Company
- Registered in
- USA (Delaware)
- Address
- 2093 Philadelphia Pike #8787, Claymont, DE 19703, USA
Jurisdiction
In our rankings
VirtualShield appears on 115 topic pages. Its place on each:
- Netflix claims, unlimited devices#5 of 15
- Torrenting, unlimited devices#6 of 9
- 2FA login#9 of 10
- Unlimited devices + ad blocker#11 of 16
- VPNs with phone support#14 of 67
- Trial VPNs, unlimited devices#15 of 28
- VPN servers in Chile#16 of 40
- VPNs for BBC iPlayer#17 of 50
- Router VPN free trials#18 of 37
- VPN servers in South Korea#18 of 57
- VPN servers in Serbia#18 of 34
- Netflix claims + ad blocker#19 of 31
Show all 115
- No-logs VPNs with unlimited devices#20 of 51
- Router VPNs for Netflix#20 of 40
- Money-back guarantee, unlimited devices#20 of 26
- Router VPNs for torrenting#21 of 39
- Kill switch VPNs with unlimited devices#22 of 31
- Linux VPNs for Netflix#23 of 49
- Torrenting + ad blocker#23 of 30
- VPN servers in South Africa#23 of 55
- VPN with antivirus#24 of 45
- VPN servers in Mexico#24 of 63
- Trial VPNs for torrenting#25 of 40
- Router VPNs with ad blocking#26 of 36
- Trial VPNs for Netflix#26 of 44
- US-based VPNs#26 of 107
- VPN servers in Israel#26 of 57
- Unlimited devices#27 of 62
- Linux VPN trials#27 of 65
- Linux VPNs for torrenting#27 of 62
- Netflix claims + money-back guarantee#27 of 50
- Router VPNs with split tunneling#27 of 32
- Torrenting + Netflix claims#27 of 39
- Trial VPNs with ad blocking#28 of 55
- Mac VPNs for Netflix#29 of 83
- VPN servers in India#29 of 94
- No-logs VPNs that claim Netflix support#31 of 78
- iPhone VPNs for Netflix#31 of 85
- Windows VPNs for Netflix#31 of 83
- Router VPNs with money back#31 of 52
- VPN servers in Brazil#31 of 84
- VPN servers in Poland#32 of 80
- Torrenting + money-back guarantee#33 of 52
- Kill switch VPNs that claim Netflix support#33 of 47
- VPN servers in Switzerland#33 of 91
- VPN servers in Sweden#33 of 93
- VPN servers in Spain#35 of 99
- VPN servers in Japan#36 of 125
- Mac VPNs for torrenting#37 of 92
- VPN servers in Australia#37 of 127
- VPN servers in Singapore#37 of 138
- VPN servers in the Netherlands#38 of 139
- Windows VPNs for torrenting#39 of 94
- VPN servers in France#39 of 137
- VPN servers in the UK#39 of 156
- Linux VPNs with ad blocking#40 of 62
- VPNs for Netflix#40 of 97
- Mac VPN trials#41 of 144
- Windows VPN trials#41 of 140
- Router VPNs with a kill switch#41 of 58
- VPN servers in Canada#41 of 142
- Android VPN free trials#42 of 160
- VPN servers in Germany#42 of 152
- VPN servers in the USA#44 of 178
- Split tunneling VPNs for Linux#45 of 62
- Kill switch VPNs for torrenting#46 of 67
- Linux VPNs with refunds#47 of 76
- No-logs router VPNs#48 of 93
- VPNs for torrenting#49 of 107
- VPNs for routers#50 of 120
- Money-back VPNs with an ad blocker#52 of 72
- Trial VPNs with a kill switch#53 of 83
- Trial VPNs with money back#53 of 82
- Middle East VPN servers#53 of 122
- Mac VPNs with ad blocking#54 of 103
- Windows VPNs with ad blocking#56 of 99
- iPhone VPNs with ad blocking#58 of 116
- Linux VPNs with a kill switch#58 of 95
- No-logs VPNs with an ad and tracker blocker#62 of 103
- Kill switch + ad blocker#62 of 70
- Mac VPNs with split tunneling#64 of 113
- No-logs VPNs for Linux#66 of 154
- All platforms#67 of 170
- Windows VPNs with split tunneling#67 of 111
- No-logs VPNs with a trial#67 of 144
- Split tunneling VPNs for iPhone#68 of 125
- 10+ devices#69 of 127
- VPNs for Linux#69 of 203
- Mac VPNs with refunds#71 of 149
- Ad blocker#72 of 129
- Windows VPNs with refunds#74 of 155
- VPN free trials#74 of 190
- VPNs for public Wi-Fi#77 of 159
- Mac VPNs with a kill switch#84 of 162
- Windows VPNs with a kill switch#86 of 161
- iPhone VPNs with a kill switch#87 of 167
- Kill switch VPNs with a money-back guarantee#87 of 115
- Split tunneling#88 of 154
- Pay with PayPal#93 of 211
- No-logs VPNs for Mac#94 of 280
- No-logs VPNs for Windows#96 of 267
- VPNs for Mac#97 of 361
- No-logs VPNs for iPhone#98 of 314
- VPNs for Windows#99 of 357
- No-logs VPNs for Android#100 of 328
- VPNs for iPhone#101 of 411
- VPNs for Android#103 of 451
- 30-day money-back guarantee#106 of 174
- No IP logs#112 of 191
- Kill switch#127 of 193
- No-logs VPNs#145 of 389
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
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Also similar to VirtualShield
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://virtualshield.com
- Pages checked
- https://virtualshield.com; https://virtualshield.com/pricing; https://virtualshield.com/network; https://virtualshield.com/legal/privacy; https://virtualshield.com/legal/terms
- Other sources used
- kill_switch/split_tunneling/trial_where/streaming_servers/adblock: https://virtualshield.com/features; encryption: https://virtualshield.com/features/vpn; countries_list/mena: https://virtualshield.com/network; email_tickets/account_2fa: https://support.virtualshield.com/support/solutions/67000292120; payment_methods: https://support.virtualshield.com/support/solutions/articles/67000693345-updating-your-payment-method; live_chat_247: https://virtualshield.com/pricing
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