SafeShell VPN review: score, privacy and prices
out of 10#276 of 377 in the main ranking
Consumer VPN median 2.6
- Consumer VPN
- Jurisdiction:Singapore, outside 5/9/14 Eyes
- Data completeness67%
- Checked2026-10-15
Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.
In 10 seconds
Strongest against its segment
- Network and streaming5.1 vs 3.1
- Censorship bypass1.9 vs 0.5
- Platforms and support4.2 vs 4.3
Weakest against its segment
- Price and fair terms1.2 vs 3.5
- Privacy and jurisdiction0.7 vs 2.7
- Security and protocols1.1 vs 2.1
- Stores session times
- Stores connection IP addresses
How the score adds up
Six sub-scores, each against the median of Consumer VPN services in the main ranking (233 services). Open a line to see which published facts earned points and which were missing or not disclosed.
SafeShell VPNsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.70.7
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 2.11.1
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.51.2
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.51.9
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 3.15.1
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.34.2
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
SafeShell VPN pricing
The cheapest way in is €4.30 a month, paid upfront for the longest term. After that term, SafeShell VPN renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep SafeShell VPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year | 2 years | 3 years |
|---|---|---|---|---|
| 1-Month VIP, 1 mo | €10.31 | €123.74at the current price | €247.47at the current price | €371.21at the current price |
| 3 months, 3 mo | €21.49 | €85.97at the current price | €171.93at the current price | €257.90at the current price |
| 1-Year VIP, 12 mo | €51.59 | €51.59 | — | — |
Compare SafeShell VPN’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month |
|---|---|---|---|---|
| 1 week | 1 week | $5.99 | — | — |
| 1-Month VIP | 1 mo | $11.99 | $11.99 | €10.31 |
| 3 months | 3 mo | $24.99 | $8.33 | €7.16 |
| 1-Year VIP | 12 mo | $59.99 | $5.00 | €4.30 |
Refunds, trial and payment
- Refund window
- 7 days
- Refund conditions
- first-time users only, within 7 days of initial purchase; only official-website purchases with eligible methods; renewals non-refundable
- Free trial
- Not stated
- Auto-renewal
- Not stated
- Payment methods
- Credit card; Apple Pay; PayPal; Trustly; Google Pay; WeChat Pay; Open banking/PaybyBank; Alipay (web checkout); App Store/Google Play IAP
- Renewal note
- web plans renew at same price (3m €22.29, 1y €53.50, 1w €5.35)
Everything SafeShell VPN publishes
Every fact we collected about SafeShell VPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- GearUp Portal Pte. Ltd.
- Registered in
- Singapore
- Address
- 1 Raffles Quay #49, Singapore 048583
- Related brands
- GearUP Booster (partner link on site)
- Surveillance alliance (5/9/14 Eyes)
- none
- Website languages
- Not stated
- Currencies on the site
- USD
Plans, prices and add-ons
- Plans
- VIP 1 week
- 1 month
- 3 months
- 1 year
- Billing terms
- 1 week
- 1
- 3
- 12 months
- Cheapest price a month
- $5.00
- Monthly plan
- $11.99
- 1-year plan, total
- $59.99
- 1-year plan, a month
- $5.00
- Lifetime plan
- Not stated
- Renewal
- web plans renew at same price (3m €22.29, 1y €53.50, 1w €5.35)
- Family plan
- Not stated
- Prices seen from other countries
- 1w €5.35
- 3m €22.29 (€7.43/mo)
- 1y €53.50 (€4.46/mo)
- renews at same price
- no 1-month plan on web
Discounts and programmes
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- 5
Free plan
- Free plan
- No free trial
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- Credit card
- Apple Pay
- PayPal
- Trustly
- Google Pay
- WeChat Pay
- Open banking/PaybyBank
- Alipay (web checkout)
- App Store/Google Play IAP
- Bank card
- Yes
- PayPal
- Yes
- Apple Pay / Google Pay
- Yes Apple Pay; Google Pay
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Local payment methods
- Trustly
- Open banking/PaybyBank
- WeChat Pay
- Alipay
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 7
- Refund conditions
- first-time users only, within 7 days of initial purchase
- only official-website purchases with eligible methods
- renewals non-refundable
Free trial terms
- Trial length
- Not stated
- Where the trial is offered
- iOS; Windows
- Trial limits
- new users only
- full features
- auto-converts to selected plan unless cancelled ≥24h before trial end
- Card needed for the trial
- Not stated
Server locations
- Countries
- 40+
- Servers
- 10,000+ server nodes (claimed)
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- Port speed
- up to 2Gbps (Super Servers)
- P2P servers
- Yes P2P download supported
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Yes IPv6 support claimed
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNot stated
- OpenVPNNot stated
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolShellGuard Protocol (self-developed)✓ Yes
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Yes Stealth VPN Protocol, per version notes
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Split tunnelling
- Yes App Mode, per-app server
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes App Store: no connection logs stored
- Independent no-logs audit
- Not stated
- Data retention
- as long as reasonably necessary
- Shared with third parties
- service providers incl. ad/marketing networks
- affiliates
- transfers to SG, HK, CA, JP, UK
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Law enforcement requests
- discloses to comply with law/legal process
- Anonymous sign-up
- Not stated
- GDPR / data protection officer
- No privacy@safeshellvpn.com
- Privacy policy updated
- 2025-04-07
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- Connection IPIP and MAC address✕ Yes
- Session times✕ Yes
- Device info✕ Yes
- App analyticsusage data used to track✕ Yes
- Crash reports✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- LinuxNot stated
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVtvOS 17+✓ Yes
- ChromebookNot stated
- Smart TV✓ Yes
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
- App Store rating
- 5.0 (1 rating, NP store)
- Last app update
- Mar 24
- App languages
- EN
- AR
- DA
- NL
- FR
- DE
- ID
- IT
- JA
- KO
- PT
- RU
- ES
- SV
- ZH-Hant
- TR
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- claims region switching for Netflix
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Yes Game Mode (lower latency/packet loss)
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Not stated
- Email / tickets
- Yes support@safeshellvpn.com; in-app feedback
- Phone
- Not stated
- Telegram
- Yes t.me/safeshellvpn
- Not stated
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
4.07 of 5, smoothed
From 61 collected reviews (raw average 4.41; all VPNs 3.66). Last 90 days: 5.00 from 1.
The company replied to 0 of 9 negative reviews (1–2 stars).
-
App Store
3.16 of 5, smoothed
From 104 collected reviews (raw average 2.97; all VPNs 3.54). Last 90 days: 1.00 from 5.
-
Google Play
4.04 of 5, smoothed
From 400 collected reviews (raw average 4.06; all VPNs 3.90). Last 90 days: 4.03 from 74.
The company replied to 14 of 83 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 4.1 (61 reviews); App Store (US) 4.54 (1084 ratings); Google Play 4.3 (13.4K ratings).
Reviews per month, last 12 months
38 Reddit and forum threads mention SafeShell VPN (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 1★ · 23 Sep 2026 · US
Restore fails
App Store · 1★ · 12 Sep 2026 · US
The app has been not working. Приложение не работает.
App Store · 1★ · 22 Aug 2026 · US
не работает на эпл тв
Google Play · 4★ · 13 Oct 2026
When i launch it, Then it force closed.
Google Play · 5★ · 11 Oct 2026
this app is so good
Google Play · 5★ · 10 Oct 2026
Best app for dragon raja
Trustpilot · 5★ · 27 Jul 2026 · SY
تطبيق رائع افضل برنامج لتشغيل اي تطبيق
Original reviewTrustpilot · 1★ · 06 Jun 2026 · CA
Horrible customer service & VPN doesn’t work
Original reviewTrustpilot · 1★ · 11 Apr 2026 · DE
I just wanted to give it a try
Original review
Rankings by user reviews
Questions about SafeShell VPN
Answers built from what SafeShell VPN publishes. Open a question to read the details.
Is SafeShell VPN safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 0.7/10 and security 1.1/10 (segment medians 2.7 and 2.1). Red flag: Stores connection IP addresses. Independent no-logs audit: Not stated.
In 10 seconds
- Stores connection IP
- Stores session times
Privacy
- Jurisdiction
- Singapore, outside 5/9/14 Eyes
- Legal entity
- GearUp Portal Pte. Ltd.
- No-logs policy
- Yes App Store: no connection logs stored
- Independent no-logs audit
- Not stated
- Data retention
- as long as reasonably necessary
- Shared with third parties
- service providers incl. ad/marketing networks; affiliates; transfers to SG, HK, CA, JP, UK
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Two-factor sign-in
- Not stated
Related rankings
Is it safe? of similar VPNs
SafeShell VPN not working? Common causes and what to check
3 things to check, built from what SafeShell VPN publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
If the network blocks VPNs, turn on obfuscation (Stealth VPN Protocol, per version notes).
Update the app: the last update we saw is dated Mar 24.
Contact support: Telegram, email.
Support when the VPN is blocked
- Telegram
- Yes t.me/safeshellvpn
- support@safeshellvpn.com; in-app feedback
If it is blocked where you are
SafeShell VPN refund policy: how to ask for your money back
SafeShell VPN refund window: 7 days. Conditions: first-time users only, within 7 days of initial purchase; only official-website purchases with eligible methods; renewals non-refundable
Refund terms
- Refund window
- 7
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
Try before paying
Refund policies of similar VPNs
Who owns SafeShell VPN? Company, jurisdiction and related brands
SafeShell VPN is run by GearUp Portal Pte. Ltd., registered in Singapore.
Company
- Registered in
- Singapore
- Address
- 1 Raffles Quay #49, Singapore 048583
- Related brands
- GearUP Booster (partner link on site)
Jurisdiction
Owners of similar VPNs
In our rankings
SafeShell VPN appears on 88 topic pages. Its place on each:
- Netflix claims + Telegram support#9 of 10
- Smart TV VPNs for Netflix#13 of 15
- Torrenting + Telegram support#13 of 17
- Singapore-based VPNs#13 of 18
- Apple TV VPNs for Netflix#16 of 18
- Pay with Alipay#19 of 20
- Obfuscated VPNs for Smart TV#21 of 23
- VPNs with IPv6 support#24 of 26
- VPNs outside 14 Eyes with Telegram support#29 of 33
- Obfuscated VPNs claiming Netflix#30 of 33
- Torrenting + Netflix claims#32 of 39
- No-logs VPNs for Smart TV#36 of 38
Show all 88
- Obfuscated VPNs for Apple TV#37 of 39
- VPNs outside 14 Eyes for torrenting#39 of 42
- VPNs for Smart TV#40 of 47
- Gaming VPNs#41 of 106
- Obfuscated VPNs for torrenting#41 of 43
- Non-14 Eyes VPNs for Netflix#42 of 44
- No-logs VPNs for Apple TV#50 of 53
- Obfuscated + Telegram support#52 of 55
- VPNs for Netflix#52 of 97
- VPNs for Apple TV#58 of 64
- Mac VPNs for Netflix#59 of 83
- iPhone VPNs for Netflix#60 of 85
- Windows VPNs for Netflix#60 of 83
- VPNs with Telegram support#60 of 84
- Proprietary protocols#62 of 110
- No-logs VPNs with Telegram support#63 of 63
- VPNs outside 14 Eyes with obfuscated servers#63 of 70
- VPNs for torrenting#64 of 107
- No-logs VPNs that claim Netflix support#71 of 78
- Mac VPNs for torrenting#74 of 92
- Windows VPNs for torrenting#75 of 94
- Mac VPNs with split tunneling#102 of 113
- Windows VPNs with split tunneling#102 of 111
- Split tunneling VPNs for iPhone#109 of 125
- Obfuscated VPNs for Windows#111 of 137
- Obfuscated VPNs for Mac#119 of 148
- Obfuscated VPNs for iPhone#123 of 151
- Windows VPNs for Egypt#127 of 137
- Windows VPNs for India#127 of 137
- Windows VPNs for Pakistan#127 of 137
- Windows VPNs for Turkey#127 of 140
- Windows VPNs for Bahrain#128 of 142
- Windows VPNs for Kuwait#128 of 142
- Windows VPNs for Oman#128 of 142
- Windows VPNs for Qatar#128 of 142
- Windows VPNs for Saudi Arabia#128 of 142
- Windows VPNs for the UAE#128 of 144
- Windows VPNs for China#130 of 151
- No-logs VPNs outside 14 Eyes#131 of 143
- Split tunneling#132 of 154
- iPhone VPNs for Egypt#142 of 151
- iPhone VPNs for the UAE#143 of 158
- No-logs VPNs with obfuscated servers#144 of 150
- iPhone VPNs for China#145 of 166
- Outside 14 Eyes#146 of 204
- Android VPNs for India#156 of 170
- Android VPNs for the UAE#157 of 181
- Android VPNs for China#159 of 186
- Obfuscated VPNs#171 of 192
- VPNs for travel to Egypt#171 of 192
- VPNs for travel to India#171 of 192
- VPNs for travel to Pakistan#171 of 192
- VPNs for travel to Turkey#171 of 196
- Outside 5 Eyes#171 of 237
- VPNs for travel to Bahrain#172 of 200
- VPNs for travel to Kuwait#172 of 200
- VPNs for travel to Oman#172 of 200
- VPNs for travel to Qatar#172 of 200
- VPNs for travel to Saudi Arabia#172 of 200
- VPNs for travel to the UAE#172 of 204
- VPNs for travel to China#174 of 209
- Pay with PayPal#174 of 211
- No-logs VPNs for Windows#191 of 267
- No-logs VPNs for Mac#200 of 280
- No-logs VPNs for iPhone#204 of 314
- No-logs VPNs for Android#212 of 328
- VPNs for Windows#220 of 357
- VPNs for Mac#231 of 361
- VPNs for iPhone#237 of 411
- VPNs for Android#244 of 451
- VPNs under €5#259 of 280
- No-logs VPNs#326 of 389
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Higher score for the same money
- Mozilla VPN2.71
- Le VPN3.15
- VPNBaron3.29
- FlyVPN2.28
Owner and jurisdiction
Sources and changes
Collected 2026-10-15.
- Website
- https://alternativeto.net/software/nordvpn/
- Pages checked
- ["https://alternativeto.net/software/nordvpn/", "https://apps.apple.com/np/app/safeshell-vpn-fast-secure/id6445987502", "https://www.softpedia.com/get/Internet/Secure-Browsing-VPN/SafeShell-VPN.shtml", "https://www.safeshellvpn.com/license/Privacy-Policy.html"]
- Other sources used
- prices, payment_methods, crypto, currencies_shown, renewal_note, simultaneous_devices, servers_count, countries_count, port_speed, ipv6: https://www.safeshellvpn.com/pricing/; money_back_days, refund_conditions: https://www.safeshellvpn.com/help/what-is-safeshellvpn-refund-policy.html; proprietary_protocol, android, smart_tv, nologs_claim, telegram, email: https://www.safeshellvpn.com/; trial_limits: https://www.safeshellvpn.com/help/what-is-safeshell-free-trial.html
Something wrong or out of date? Report an error
| When (UTC) | Field | Was | Now |
|---|---|---|---|
| 2026-10-16 | rank_main | 286 | 285 |
| 2026-10-16 | rank_consumer | 334 | 333 |