Hola VPN review: score, privacy and prices

1.58

out of 10#305 of 377 in the main ranking
Free / mobile app median 2.3

  • Free / mobile app
  • Jurisdiction:Israel, outside 5/9/14 Eyes
  • Data completeness80%
  • Checked2026-10-15
  • Free plan

Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.

In 10 seconds

Strongest against its segment

  • Platforms and support6.1 vs 2.8
  • Network and streaming2.3 vs 1.7
  • Security and protocols1.8 vs 1.2

Weakest against its segment

  • Privacy and jurisdiction0.0 vs 2.7
  • Price and fair terms2.5 vs 3.4
  • Censorship bypass0.0 vs 0.5
  • Stores session times
  • Auto-renewal on by default
  • Stores connection IP addresses

Compare Hola VPN side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Free / mobile app services in the main ranking (80 services). Open a line to see which published facts earned points and which were missing or not disclosed.

Hola VPNsegment median

  • Privacy and jurisdiction30% of the score · segment median 2.70.0
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.21.8
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.42.5
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 1.72.3
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 2.86.1
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

Hola VPN pricing

From €2.57 a month

  • Monthly plan: €12.89
  • 6 plans published · market median €3.13 a month
Full pricing breakdown

Everything Hola VPN publishes

Every fact we collected about Hola VPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
Hola VPN Ltd.
Registered in
Israel (governing law; POB 8025 Natanya)
Address
POB 8025, Natanya, Israel
Related brands
Bright Data (peer network SDK); Hola Browser
Surveillance alliance (5/9/14 Eyes)
none
Website languages
EN (no switcher seen)

Plans, prices and add-ons
Plans
Free; Premium (monthly then-current fee)
Billing terms
monthly
Cheapest price a month
Not stated
Monthly plan
14.99 (Premium) (review)
1-year plan, a month
7.69 (Premium, $92.26/yr) (review)
Lifetime plan
Not stated
Renewal
Premium billed monthly at then-current fee until terminated
Family plan
Not stated
Dedicated IP add-on
No
Port forwarding add-on
No
Double VPN add-on
No
Antivirus
No
Password manager
No
eSIM
No
Identity protection
No
Cloud storage
No
Other add-ons
  • Smart DNS for TV
  • gaming apps
  • Fake GPS
  • Video Accelerator

Discounts and programmes
Student discount
Not stated

Limits and restrictions
Devices at once
10 (Free/Premium); 20 (Ultra) (review)
Country restrictions
US/other-law restricted countries
Features locked to higher plans
Premium: no peer resource sharing
Prohibited by the terms
illegal use, overloading servers, infringing rights, tracking others, reverse engineering

Free plan
Free plan
Yes
Free data
Not stated
Ads in the free plan
Not stated
Other free plan terms
free users' idle resources used to route other users' traffic; Bright Data peer for some free products

Payment and subscription
Payment methods
  • credit cards
  • Apple Pay
  • Google Pay
  • PayPal
PayPal
Not stated
Cryptocurrency
No
Cash
No
Gift cards
Not stated
Auto-renewal by default
Yes monthly until terminated
How to cancel
account page/cancel link, billing2@hola.org, phone +972-9-8355993, registered mail; effective within 3 business days
Email needed to sign up
Not stated
Phone needed to sign up
No
Account-number login
No
Identity check (KYC)
No
Money-back guarantee, days
No pro-rata refund of unused period
Refund conditions
Refund only if Premium not used at all within 14 days of purchase; otherwise cancel and keep remaining period

Free trial terms
Trial length
Not stated
Instead of a trial
free version
Card needed for the trial
Not stated

Server locations
Countries
195 (claimed)
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
Own servers
No peer-to-peer routing via users
P2P servers
No
Obfuscated servers
No

Network features
RAM-only servers
No
IPv6
Not stated
Dedicated IP
No
Static IP
No
Residential IP
Yes peer users IPs
Double VPN / multi-hop
No
Tor over VPN
No
SOCKS5 proxy
No
Smart DNS
Yes Smart DNS product for TV

Protocols and encryption
  • WireGuardreview✕ No
  • OpenVPNreview✕ No
  • IKEv2(IKEv2/IPSec) (review)✓ Yes
  • L2TP/IPsecNo
  • SSTPNo
  • SoftEther✕ No
  • Own protocolHola peer routing✓ Yes
  • VLESS / Reality✕ No
  • VMess✕ No
  • Trojan✕ No
  • Shadowsocks✕ No
  • Hysteria2✕ No
  • TUIC✕ No
  • NaiveProxy✕ No
  • obfs4✕ No
  • AmneziaWG✕ No
  • PPTP✓ No
Other protocols
browser proxy extensions; Smart DNS
Perfect forward secrecy
Not stated
Post-quantum encryption
No
Manual configuration files
No
Open-source apps
No

Censorship and blocking
Obfuscation (stealth mode)
No
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
No
Calls in the UAE
Not stated

Security
Kill switch
Partial (Windows app only, app-level) (review)
DNS leak protection
Not stated
Split tunnelling
No review
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
No
Bug bounty
Yes security vulnerabilities reward program
Certifications
No

Privacy
No-logs policy
No logs kept up to 12 months
Independent no-logs audit
No
No-logs proven in practice
No
Data retention
log data up to 12 months
Shared with third parties
  • service providers, affiliates
  • Bright Data peer network
  • cross-context ad sharing (CA)
Trackers on the website
Google Analytics, Microsoft Clarity (session replay), Microsoft Advertising
Transparency report
No
Warrant canary
No
Law enforcement requests
discloses incl. log data to comply with law, subpoena, court order
Copyright (DMCA) notices
Yes /legal/dmca
Anonymous sign-up
Partial free extension
GDPR / data protection officer
No privacy officer, privacy@hola.org
Privacy policy updated
2026-04-14

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Email✕ Yes
  • IP at sign-upIP address✕ Yes
  • Connection IPlog data✕ Yes
  • Session timesaccess times✕ Yes
  • Device infoOS, browser; installed app names on mobile✕ Yes
  • App analyticsGoogle Analytics, Microsoft Clarity✕ Yes

Apps and devices
  • Windows✓ Yes
  • macOS✓ Yes
  • LinuxNot stated
  • iOS✓ Yes
  • Android✓ Yes
  • Android TVNot stated
  • Fire TV✓ Yes
  • Apple TV✓ Yes
  • ChromebookNot stated
  • Smart TVLG TV, Smart TV✓ Yes
  • Routers✓ Yes
  • NAS✕ No
  • Raspberry Pi✕ No
  • Game consolesconsole page listed✓ Yes
Browser extensions
  • Chrome
  • Opera
  • Edge

Speed, streaming and gaming
Claimed speed
ultra-fast and stable connection
10 Gbps servers
No
Fastest protocol (claimed)
No
Netflix
No specific claim
BBC iPlayer
No
Disney+
No
Prime Video
No
DAZN
No
beIN Sports
No
Shahid
No
OSN+
No
Gaming features
Yes gaming apps (latency optimization)
Torrenting
Not stated

Support
Live chat
Not stated
Live chat 24/7
Yes 24/7 Customer Support Center
Email / tickets
Yes
Phone
Yes billing +972-9-8355993
Telegram
No
WhatsApp
No
Discord or forum
No
Help articles
Yes support.hola.org
Server status page
No

For teams and business
SSO / SAML
Not stated
Admin panel
Not stated
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    4.32 of 5, smoothed

    From 200 collected reviews (raw average 4.48; all VPNs 3.66). Last 90 days: 4.50 from 8.

    The company replied to 15 of 23 negative reviews (1–2 stars).

  • App Store

    3.84 of 5, smoothed

    From 331 collected reviews (raw average 3.89; all VPNs 3.54). Last 90 days: 4.25 from 16.

  • Google Play

    3.51 of 5, smoothed

    From 305 collected reviews (raw average 3.45; all VPNs 3.90). Last 90 days: 2.73 from 22.

    The company replied to 67 of 110 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 4.4 (1223 reviews); App Store (US) 4.79 (7431 ratings); Google Play 3.3 (3.77K ratings).

Reviews per month, last 12 months

  1. Oct ’2517 reviews, average 3.94
  2. Nov ’2515 reviews, average 3.93
  3. Dec ’2519 reviews, average 3.89
  4. Jan ’2619 reviews, average 3.89
  5. Feb ’2625 reviews, average 2.8
  6. Mar ’2622 reviews, average 3.18
  7. Apr ’2620 reviews, average 2.8
  8. May ’2623 reviews, average 3.78
  9. Jun ’2624 reviews, average 3.71
  10. Jul ’2623 reviews, average 4.0
  11. Aug ’2618 reviews, average 3.44
  12. Sep ’2615 reviews, average 3.4
  13. Oct ’263 reviews, average 3.67
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

34 Reddit and forum threads mention Hola VPN (titles and search snippets only).

All Hola VPN user reviews

Questions about Hola VPN

Answers built from what Hola VPN publishes. Open a question to read the details.

Hola VPN not working? Common causes and what to check

3 things to check, built from what Hola VPN publishes about its apps, protocols and support. We do not test connections ourselves.

What to check

Check the provider’s status page for an outage (no).

Switch protocol in the app: Hola VPN lists IKEv2, Own protocol.

Contact support: email.

Support when the VPN is blocked

Live chat 24/7
24/7 Customer Support Center
Telegram
No
Mirrors or channel
No
Email
Yes
Status page
No

If it is blocked where you are

Troubleshooting of similar VPNs

In our rankings

Hola VPN appears on 44 topic pages. Its place on each:

Show all 44

Similar VPNs

Also similar to Hola VPN

Hola VPN compared

Tools for Hola VPN

Sources and changes

Collected 2026-10-15.

Website
https://hola.org
Pages checked
https://hola.org; https://hola.org/legal/privacy; https://hola.org/legal/sla; https://hola.org/products/discover
Other sources used
plans/prices/devices/protocols/kill_switch/split_tunneling/trial: https://www.security.org/vpn/hola/; payment_methods/crypto: https://support.hola.org/en/articles/9636414-what-payment-methods-do-you-accept; refund_conditions: https://support.hola.org/en/articles/9615369-refund-cancelation-policy

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When (UTC)FieldWasNow
2026-10-16rank_main299298
2026-10-16rank_consumer352351