GoodAccess review: score, privacy and prices
out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5
- Business VPN / ZTNA
- Jurisdiction:Czechia, outside 5/9/14 Eyes
- Data completeness93%
- Checked2026-10-15
- Trial without a card
Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.
In 10 seconds
Strongest against its segment
- Platforms and support4.3 vs 3.9
- Security and protocols2.1 vs 1.8
- Censorship bypass0.5 vs 0.5
Weakest against its segment
- Privacy and jurisdiction0.0 vs 2.3
- Price and fair terms2.2 vs 3.4
- Network and streaming2.5 vs 2.8
- Stores connection IP addresses
How the score adds up
Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
GoodAccesssegment median
-
Privacy and jurisdiction30% of the score · segment median 2.30.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.82.1
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.42.2
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.5
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.82.5
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.94.3
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
GoodAccess pricing
The cheapest way in is €6.02 a month, paid upfront for the longest term. After that term, GoodAccess renews at its standard price. Market median across the main ranking: €3.13 a month.
Price per month over 3 years, Essential (monthly) plan
first termrenewalmarket median €3.13/momonths →
Real cost over 1, 2 and 3 years
What you pay to keep GoodAccess running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | Then | 1 year | 2 years | 3 years |
|---|---|---|---|---|---|
| Essential (annual), 12 mo | €72.24 | — | €72.24 | — | — |
| Essential (monthly), 1 mo | €7.74 | €7.74 / 1 mo | €92.88 | €185.76 | €278.64 |
| Premium (annual), 12 mo | €113.52 | — | €113.52 | — | — |
| Premium (monthly), 1 mo | €12.04 | €12.04 / 1 mo | €144.48 | €288.96 | €433.44 |
Compare GoodAccess’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal price | Renewal term |
|---|---|---|---|---|---|---|
| Essential (annual) | 12 mo | $84.00 | $7.00 | €6.02 | — | 12 mo |
| Essential (monthly) | 1 mo | $9.00 | $9.00 | €7.74 | $9.00 | 1 mo |
| Premium (annual) | 12 mo | $132.00 | $11.00 | €9.46 | — | 12 mo |
| Premium (monthly) | 1 mo | $14.00 | $14.00 | €12.04 | $14.00 | 1 mo |
Refunds, trial and payment
- Refund window
- Not stated
- Refund conditions
- contact support; no terms stated
- Free trial
- 14 days, site
- Card needed for trial
- No
- Auto-renewal
- Not stated
- Payment methods
- PayPal; Visa; Mastercard; Amex; Apple Pay; Google Pay; wire transfer (annual)
- Renewal note
- per user/month; annual billing saves 20%
Everything GoodAccess publishes
Every fact we collected about GoodAccess, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- GoodAccess s.r.o. (ID 03513386)
- Registered in
- Czech Republic
- Address
- Špitálské náměstí 3517/1b, 400 01 Ústí nad Labem, Czech Republic
- Surveillance alliance (5/9/14 Eyes)
- none
- Website languages
- EN
- Right-to-left languages
- No
- Currencies on the site
- USD ($)
Plans, prices and add-ons
- Plans
- Essential
- Premium
- Enterprise (custom)
- Billing terms
- 1m; 12m
- Cheapest price a month
- 7 per user
- Monthly plan
- 9 per user
- 1-year plan, total
- 84 per user
- 1-year plan, a month
- 7 per user
- Lifetime plan
- No
- Renewal
- per user/month; annual billing saves 20%
- Family plan
- Not stated
- Business price per user
- $7 (Essential annual) / $11 (Premium annual); $9/$14 monthly
- Business minimum seats
- 5 (smaller-team plan available)
- Prices seen from other countries
- USD: Essential $9/user/mo monthly, $7/user/mo annual
- Premium $14 monthly, $11 annual
- min 5 users
- Enterprise on request (min 50) — same as existing
- Dedicated IP add-on
- Yes +$49/mo dedicated gateway with static IP
- Port forwarding add-on
- Yes included (on gateway)
- Other add-ons
- extra HA gateway +$49/mo; cloud/branch connector +$29/mo
Discounts and programmes
- Discount shown
- 20% (annual)
- Discount compared with
- vs monthly billing
- Student discount
- Not stated
- Affiliate programme
- Yes https://goodaccess.com/affiliate
Limits and restrictions
- Devices at once
- 3 per user account (support FAQ)
- Data limit
- none
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- PayPal
- Visa
- Mastercard
- Amex
- Apple Pay
- Google Pay
- wire transfer (annual)
- Bank card
- Yes
- PayPal
- Yes
- Apple Pay / Google Pay
- Yes
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Yes
- Account-number login
- Not stated
- Money-back guarantee, days
- Not stated
- Refund conditions
- contact support; no terms stated
Free trial terms
- Trial length
- 14 days
- Where the trial is offered
- site
- Card needed for the trial
- No
Server locations
- Countries
- 25
- Servers
- 35+ gateway locations (36 listed), multiple servers per location
- Cities
- 36
25 countries listed. A link opens our ranking of VPNs with servers there.
Europe 16
- Austria
- Czechia
- Finland
- France
- Germany
- Ireland
- Italy
- Netherlands
- Norway
- Poland
- Slovakia
- Spain
- Sweden
- Switzerland
- Turkey
- United Kingdom
Americas 3
Asia and Oceania 4
Middle East and Africa 2
- Middle East and North Africa
- none in Gulf/Arab states; nearest Tel Aviv (IL), Istanbul (TR)
- Virtual locations
- Not stated
- Port speed
- 10Gbps gateway performance
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Yes no dedicated IPv6
- Dedicated IP
- Yes dedicated gateway
- Static IP
- Yes
- Residential IP
- No datacenter IPs
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardplanned 2026✕ No
- OpenVPN✓ Yes
- IKEv2✓ Yes
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocol✕ No
- VLESS / Reality✕ No
- VMess✕ No
- Trojan✕ No
- Shadowsocks✕ No
- Hysteria2✕ No
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Yes ovpn config + credentials (OpenVPN)
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- No
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes Always-on / Forced Always-on connectivity (no kill switch term)
- DNS leak protection
- Not stated
- Split tunnelling
- Yes all plans
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Yes security@goodaccess.com, gift-card rewards
- Certifications
- ISO 27001
- SOC 2
- HIPAA
- GDPR
- NIS2-ready
Privacy
- No-logs policy
- No
- Independent no-logs audit
- No
- Data retention
- connection/session logs kept for limited period; log retention 90 days (Essential/Premium)
- Shared with third parties
- unnamed sub-processors (EU by default)
- Trackers on the website
- cookies; web beacons
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
- GDPR / data protection officer
- No privacy@goodaccess.com
- Privacy policy updated
- 2024-08-02
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- IP at sign-up✕ Yes
- Connection IPusage data/connection logs✕ Yes
- Session timesNot stated
- Device infoUUID, hostname, OS, installed apps✕ Yes
- App analytics✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linux✓ Yes
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- Chromebook✓ Yes
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Yes chat and email support; priority on Premium
- Live chat 24/7
- No 24/7 phone support Enterprise only
- Phone
- Yes Enterprise, 24/7
- Telegram
- Not stated
- Not stated
- Help articles
- Yes support.goodaccess.com
- Server status page
- Not stated
- Uptime guarantee (SLA)
- SLA document (https://www.goodaccess.com/legal?tab=sla)
For teams and business
- SSO / SAML
- Not stated
- SCIM provisioning
- Yes Premium+
- Admin panel
- Yes
- API
- Yes Premium+
- Dedicated gateway
- Yes +$49/mo
- Zero-trust access (ZTNA)
- Yes ZTNA/SASE, SDP, SWG
- Identity providers
- Microsoft Entra ID
- Okta
- Google Workspace
- JumpCloud
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.72 of 5, smoothed
From 2 collected reviews (raw average 5.00; all VPNs 3.66).
-
Google Play
3.98 of 5, smoothed
From 4 collected reviews (raw average 5.00; all VPNs 3.90).
Ratings shown on the platforms themselves: Trustpilot TrustScore 3.8 (2 reviews).
Reviews per month, last 12 months
34 Reddit and forum threads mention GoodAccess (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
Google Play · 5★ · 09 May 2024
good app using since one year all good access services are very nice
Google Play · 5★ · 20 May 2023
Good
Google Play · 5★ · 27 Feb 2023
Fantastic vpn, speeds are great and best of all it's free
Trustpilot · 5★ · 16 Mar 2026 · ES
Great application and service!
Original reviewTrustpilot · 5★ · 01 Feb 2021 · DE
Great price/value ratio
Original review
Rankings by user reviews
In our rankings
GoodAccess appears on 3 topic pages. Its place on each:
Similar VPNs
- PureDome1.85
- UTunnel VPN1.11
Cheaper with the same features
- PureDome1.85
- UTunnel VPN1.11
Higher score for the same money
- PureDome1.85
- Connectasec1.90
Also similar to GoodAccess
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://goodaccess.com
- Pages checked
- https://goodaccess.com; https://goodaccess.com/pricing; https://www.goodaccess.com/legal?tab=privacy-policy
- Other sources used
- split_tunneling/kill_switch/live_chat/live_chat_247/phone/port_speed/data_retention/business_min_seats: https://www.goodaccess.com/pricing/; countries/cities/servers/mena/countries_list: https://www.goodaccess.com/goodaccess-gateway-locations/; protocols/devices/bug_bounty/port_forwarding/traffic/ipv6/residential/logs/manual_config: https://support.goodaccess.com/faq-and-troubleshooting/faq/technical; money_back: https://support.goodaccess.com/faq-and-troubleshooting/faq/business
Something wrong or out of date? Report an error