What do users say about eduVPN?

48 reviews of eduVPN collected from Trustpilot, App Store and Google Play. Most come from Google Play: 3.54 of 5 after smoothing. Reviews never change our score.

eduVPN review: score, privacy and prices

1.35

out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5

Business VPN / ZTNA
Jurisdiction:not stated, alliance not disclosed
Owner:GÉANT (coordinator)
Data completeness47%
Checked2026-10-15

Free plan
Open-source apps

In 10 seconds

Strongest against its segment

Security and protocols2.1 vs 1.8
Network and streaming2.8 vs 2.8
Censorship bypass0.5 vs 0.5

Weakest against its segment

Privacy and jurisdiction0.0 vs 2.3
Price and fair terms1.2 vs 3.4
Platforms and support3.8 vs 3.9

Stores session times

Compare eduVPN side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

eduVPNsegment median

Privacy and jurisdiction30% of the score · segment median 2.30.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
Security and protocols20% of the score · segment median 1.82.1
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
Price and fair terms15% of the score · segment median 3.41.2
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
Censorship bypass15% of the score · segment median 0.50.5
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
Network and streaming10% of the score · segment median 2.82.8
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
Platforms and support10% of the score · segment median 3.93.8
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5

eduVPN pricing

eduVPN does not publish a paid price we could read. Free plan: Yes for members of participating R&E institutions. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window: Not stated
Free trial: Not stated
Auto-renewal: Not stated
Payment methods: Not stated

Everything eduVPN publishes

Every fact we collected about eduVPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity: not named (GÉANT facilitates/coordinates)
Registered in: Not stated
Parent company: GÉANT (coordinator)
Related brands: Let's Connect!; SURF
Surveillance alliance (5/9/14 Eyes): Not stated
Website languages: EN
Right-to-left languages: No
Currencies on the site: none

Plans, prices and add-ons

Cheapest price a month: Not stated
Monthly plan: Not stated
Lifetime plan: Not stated
Family plan: Not stated
Antivirus: No
Password manager: No
eSIM: No
Identity protection: No
Cloud storage: No
Other add-ons: No

Discounts and programmes

Student discount: Not stated

Limits and restrictions

Devices at once: Not stated
Country restrictions: R&E institutions only

Free plan

Free plan: Yes for members of participating R&E institutions
Free data: Not stated
Free locations: institution/NREN servers
Ads in the free plan: No
Other free plan terms: requires institutional account

Payment and subscription

PayPal: Not stated
Cryptocurrency: Not stated
Cash: Not stated
Gift cards: Not stated
Auto-renewal by default: Not stated
Email needed to sign up: Yes institutional login
Phone needed to sign up: No
Account-number login: No
Identity check (KYC): Yes institutional identity
Money-back guarantee, days: Not stated

Free trial terms

Trial length: Not stated
Card needed for the trial: Not stated

Server locations

Countries: 40+ (participant countries)
Servers: 299 discovery entries (21 Secure Internet + 278 Institute Access)

21 countries listed. A link opens our ranking of VPNs with servers there.

Europe 12

Asia and Oceania 3

Malaysia
Pakistan
Sri Lanka

Middle East and Africa 6

Ethiopia
Kenya
Morocco
Somalia
South Africa
Uganda

Server countries, as published: Secure Internet servers: AL, DK, EE, FI, DE, MY, MA, KE, PK, ZA, LK, NL, UG, UA, NO, ET, SO, CY, LU, FR, IT

Middle East and North Africa: MA (Morocco) Secure Internet server; no Gulf locations
Virtual locations: No
Own servers: Yes operated by institutions/NRENs
P2P servers: Not stated
Obfuscated servers: No

Protocols and encryption

WireGuardincl. WireGuard over TCP✓ Yes
OpenVPN✓ Yes
IKEv2server software supports WireGuard and OpenVPN only✕ No
L2TP/IPsecNot stated
SSTPNot stated
SoftEther✕ No
Own protocol✕ No
VLESS / Reality✕ No
VMess✕ No
Trojan✕ No
Shadowsocks✕ No
Hysteria2✕ No
TUIC✕ No
NaiveProxy✕ No
obfs4✕ No
AmneziaWG✕ No

Encryption: TLS 1.3 required for server portal
Perfect forward secrecy: Not stated
Post-quantum encryption: Not stated
Manual configuration files: Yes manual config / third-party apps for other OS
Open-source apps: Yes server software and apps open source; docs.eduvpn.org

Censorship and blocking

Obfuscation (stealth mode): No
Countries it claims to work in: No
Mirror sites or Telegram channel: No
Calls in the UAE: Not stated

Security

Kill switch: Not stated
DNS leak protection: Not stated
Split tunnelling: Yes split tunnel deployment scenario, operator-configured
Ad and malware blocker: No
Two-factor sign-in: Not stated
Security audits: Not stated
Bug bounty: Not stated

Privacy

No-logs policy: Not stated
Independent no-logs audit: No
Trackers on the website: cookies (cookie policy page)
Transparency report: No
Warrant canary: No
Anonymous sign-up: No
GDPR / data protection officer: GDPR overview v1.1 (Nov 2023) published
Privacy policy updated: 2025-12-17

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

Connection IPNot stated
Session timesoperator-configurable (connect/disconnect syslog events)✕ Yes
Bandwidthoperator-configurable (BYTES_IN/OUT on disconnect)✕ Yes

Apps and devices

Windows✓ Yes
macOSMac App Store✓ Yes
Linuxdocs.eduvpn.org/client/linux/✓ Yes
iOS✓ Yes
Android✓ Yes
Android TVNot stated
Fire TVNot stated
Apple TV✕ No
ChromebookNot stated
Smart TV✕ No
Routers✕ No
NAS✕ No
Raspberry PiNot stated
Game consoles✕ No

Browser extensions: No

Speed, streaming and gaming

Claimed speed: No
10 Gbps servers: Not stated
Speed test in the app: No
Netflix: Not stated
BBC iPlayer: Not stated
Disney+: Not stated
Prime Video: Not stated
Gaming features: No
Torrenting: Not stated

Support

Live chat: No
Live chat 24/7: No
Email / tickets: Yes contact page; eduvpn-support@lists.geant.org for operators; per-institution support required
Phone: Yes per institution
Telegram: No
WhatsApp: No
Discord or forum: mailing list (eduvpn-deploy)
Support languages: EN
Response time (claimed): No
Help articles: Yes docs.eduvpn.org
Server status page: Not stated
Uptime guarantee (SLA): No

For teams and business

SSO / SAML: Yes portal auth: LDAP, RADIUS, OIDC, SAML, client certs
Admin panel: Yes Admin Portal
API: Yes OAuth 2.0 API for native apps
Dedicated gateway: Yes institution-run servers
Zero-trust access (ZTNA): No classic remote-access VPN: Institute Access / Secure Internet

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

App Store

3.52 of 5, smoothed

From 4 collected reviews (raw average 3.25; all VPNs 3.54).
Google Play

3.54 of 5, smoothed

From 44 collected reviews (raw average 3.14; all VPNs 3.90).

The company replied to 2 of 18 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: App Store (US) 5.00 (1 ratings); Google Play 3.1 (258 ratings).

Reviews per month, last 12 months

Nov ’251 reviews, average 5.0
Dec ’251 reviews, average 1.0
Jan ’261 reviews, average 5.0
Feb ’263 reviews, average 2.33
Apr ’261 reviews, average 3.0
Jun ’261 reviews, average 1.0

Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

34 Reddit and forum threads mention eduVPN (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

App Store · 4★ · 14 Jun 2025 · NL
It works well, maybe too well :)
App Store · 1★ · 12 Jan 2025 · NL
Werkt voor geen meter
App Store · 5★ · 26 Dec 2024 · US
تطبيق ممتاز
Google Play · 1★ · 01 Jun 2026
افتضاح
Google Play · 3★ · 25 Apr 2026
i realy love this vpn, especially since i was a uni student, but recently when im connected to this vpn i cant open anything (wifi blocked). i usually use this…
Google Play · 5★ · 26 Feb 2026
best educational vpn

Rankings by user reviews

Reviews of similar VPNs

Questions about eduVPN

Answers built from what eduVPN publishes. Open a question to read the details.

eduVPN alternatives: similar VPNs ranked by our score

6 alternatives to eduVPN (1.35) from the same segment, by features, price and owner. Highest: Netgate pfSense (1.38).

Alternatives to eduVPN

6 alternatives: similar features
#	Service	Score	From
1	Netgate pfSense Business VPN / ZTNA · USA Free plan	1.38	€9.24per month
2	IXON Cloud Business VPN / ZTNA · jurisdiction not stated Free plan	1.19	—
3	FerrumGate Business VPN / ZTNA · jurisdiction not stated Free plan	1.03	—
4	AWS Client VPN Business VPN / ZTNA · USA	0.87	—
5	Stormshield Network VPN Client Business VPN / ZTNA · France	0.79	—
6	Systancia Gate Business VPN / ZTNA · France Free plan	0.74	—

eduVPN compared side by side

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In our rankings

eduVPN appears on 3 topic pages. Its place on each:

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eduVPN compared

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Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website: https://eduvpn.org
Pages checked: https://eduvpn.org; https://www.eduvpn.org/client-apps/; https://www.eduvpn.org/privacy-overview/; https://www.eduvpn.org/eduvpn-gdpr-overview/; https://www.eduvpn.org/join/ (-> https://docs.eduvpn.org/server/v3/server-registration.html)
Other sources used: wireguard, openvpn, ikev2, ipv6, split_tunneling, sso_saml, admin_panel, api: https://docs.eduvpn.org/server/v3/; collects_*: https://docs.eduvpn.org/server/v3/logging.html; mena_locations, countries_list, servers_count: https://disco.eduvpn.org/v2/server_list.json; open_source_clients: https://docs.eduvpn.org/server/v3/ (Source links)

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