How to cancel IPVanish and turn off auto-renewal

If you paid on the IPVanish website, the off switch lives in the account portal: log in via My Account, open Subscriptions, hit Change Plan and finish with Cancel Subscription plus Submit Cancellation. If you paid through Apple, Google or Amazon, only that store can end the billing, since each of them owns the subscription. A monthly plan keeps running until the end of its billing cycle, and a yearly one does too unless you cancel within the first 31 days.

Where your IPVanish plan was bought decides the route

Look at the charge on your statement. A merchant named IPVanish points to the web portal; Apple, Google Play or Amazon as the merchant means the portal is useless to you. Support staff cannot touch store billing and will point you back to the store.

Cancelling IPVanish in the account portal

Every plan renews by itself with the payment method on file, and nothing stops until the cancellation is filed. The official IPVanish support article lays out the steps:

1. Sign in via the My Account link at the top right of the IPVanish website.
2. Pick Subscriptions in the left-hand menu.
3. Click Change Plan. The next screen blends plan switching with the exit option, so read it rather than clicking through.
4. Scroll past the swap offers and press Cancel Subscription.
5. Choose a reason, press Proceed with cancellation, tick the box next to the subscription, select when the cancellation should take effect and press Submit Cancellation.

A confirmation note appears at the top of the screen once the order goes through. Closing the tab before Submit Cancellation changes nothing: merely reading the page cancels nothing.

Asking IPVanish support to cancel instead

Live chat runs 24/7 and email tickets work too, but an agent will ask for proof of ownership from the billing source before touching the account. Do not assume the plan is cancelled until support states it in its messages. Phone support exists solely on the Complete and Advanced plans.

Stopping an IPVanish subscription on iPhone, Android or Fire TV

On an iPhone or iPad, open Settings, tap your name, go to Subscriptions, select IPVanish and cancel there. On Android, the paying Google account matters: open Google Play under that account, tap the profile icon and follow Payments & subscriptions to IPVanish. A Fire TV or Firestick purchase billed through Amazon is cancelled in the subscriptions part of your Amazon account, not on the TV and not by IPVanish staff. Deleting the app from any device leaves the bill untouched.

When the cancellation takes effect

Timing depends on the plan type and its age, as the IPVanish auto-renew article explains:

One trap catches Advanced subscribers: their plan includes 1TB of Livedrive cloud backup, and cancelling the VPN deletes those files permanently. Download everything before filing the cancellation, because recovery is impossible afterwards.

Refund details sit on the IPVanish refund policy page.

The renewal bill you avoid by cancelling

The intro price covers the first term only. Once it expires, the long plans renew every year at full price:

VPNRadarLab measures that jump as x3.49, the main reason the provider scores 2.5 of 10 on its price and terms sub-index. Self-service cancellation earns a small credit, and neither a renewal reminder nor a pro-rata refund is published.

IPVanish cancellation FAQ

Does uninstalling the IPVanish app cancel the subscription?

No. The subscription is tied to the account or the store billing, so removing the app leaves the charges running.

Can IPVanish support cancel a plan bought in the App Store?

No. Apple controls those subscriptions, just as Google and Amazon control theirs.

Is there an IPVanish free trial to cancel?

No free trial or free plan is published. The 30-day money-back guarantee on yearly and 2-year plans stands in for one.

What happens to my account data after cancelling?

The privacy policy states that account data is anonymized 45 days after termination, while payment processors hold billing records for a minimum of 7 years.

Cancelling IPVanish in brief

Website buyers go through My Account, Subscriptions, Change Plan and Submit Cancellation; store buyers cancel inside Apple Settings, Google Play or their Amazon account, whichever one bills them. A yearly plan cancelled early in the money-back window loses access at once and refunds automatically; later cancellations and monthly plans run to the end of the paid cycle, and yearly renewals bill at $99.99 to $129.99.