ExitLag review: score, privacy and prices
out of 10#366 of 377 in the main ranking
Gaming VPN median 1.1
- Gaming VPN
- Jurisdiction:not stated, alliance not disclosed
- Data completeness67%
- Checked2026-10-15
- Trial without a card
In 10 seconds
Strongest against its segment
- Price and fair terms3.1 vs 2.5
- Censorship bypass0.0 vs 0.0
- Security and protocols1.1 vs 1.1
Weakest against its segment
- Network and streaming0.0 vs 2.8
- Platforms and support2.2 vs 2.3
- Privacy and jurisdiction0.0 vs 0.0
- Auto-renewal on by default
How the score adds up
Six sub-scores, each against the median of Gaming VPN services in the main ranking (15 services). Open a line to see which published facts earned points and which were missing or not disclosed.
ExitLagsegment median
-
Privacy and jurisdiction30% of the score · segment median 0.00.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.11.1
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 2.53.1
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.00.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.80.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 2.32.2
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
ExitLag pricing
The cheapest way in is €6.25 a month, paid upfront for the longest term. After that term, ExitLag renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep ExitLag running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 EUR = €1). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year | 2 years | 3 years |
|---|---|---|---|---|
| Solo Monthly, 1 mo | €9.99 | €119.88at the current price | €239.76at the current price | €359.64at the current price |
| Solo Quarterly, 3 mo | €24.99 | €99.96at the current price | €199.92at the current price | €299.88at the current price |
| Solo Annual, 12 mo | €75.00 | €75.00 | — | — |
Compare ExitLag’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | Renewal term |
|---|---|---|---|---|
| Solo Monthly | 1 mo | €9.99 | €9.99 | 1 mo |
| Solo Quarterly | 3 mo | €24.99 | €8.33 | 3 mo |
| Solo Annual | 12 mo | €75.00 | €6.25 | 12 mo |
Refunds, trial and payment
- Refund window
- 7 days
- Refund conditions
- 7-day cooling-off for first-time subscribers; otherwise non-refundable; crypto/SBP/Perfect Money/P2P purchases non-refundable; no refund for non-functionality on user's connection
- Free trial
- 3 days, site (register, no card)
- Card needed for trial
- No
- Auto-renewal
- Yes
- How to cancel
- anytime, access until period end
- Payment methods
- Credit Card; PayPal; Cryptocurrencies; Others (checkout) + SBP, Perfect Money, P2P cards (ToS)
- Renewal note
- recurring subscription; prices may change without notice
Everything ExitLag publishes
Every fact we collected about ExitLag, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- ExitLag LLC
- Registered in
- Not stated
- Surveillance alliance (5/9/14 Eyes)
- Not stated
- Website languages
- EN
- PT
- RU
- ES
- ZH-Hans
- KO
- ZH-Hant
- DE
- AR
- JA
- Currencies on the site
- EUR (browser)
Plans, prices and add-ons
- Plans
- Solo (1 player)
- Duo
- Squad
- Billing terms
- 1
- 3
- 12 months
- Cheapest price a month
- €6.25
- Monthly plan
- €9.99
- 1-year plan, total
- €75.00
- 1-year plan, a month
- €6.25
- Lifetime plan
- No
- Renewal
- recurring subscription; prices may change without notice
- Family plan
- Yes Duo/Squad multi-player plans (prices not captured)
- Prices seen from other countries
- Solo (EUR): monthly €9.99
- quarterly €8.33/mo (17% off)
- annual €6.25/mo = €75.00 (37% off, subtotal €119.88) — same as existing
- Duo/Squad tab prices did not render
Discounts and programmes
- Discount shown
- 37% (annual), 17% (quarterly); home banner 50% off 1 year
- Discount compared with
- vs monthly 9.99
- Student discount
- Not stated
- Bonus months
- 6 months free badge on home
- Affiliate programme
- Yes exitlag.com/be-affiliate
Limits and restrictions
- Devices at once
- 1 computer per account (simultaneous use prohibited)
- Torrenting / P2P policy
- No prohibited (file downloading not allowed)
- Prohibited by the terms
- non-gaming use, file downloading, use as proxy to mask connection, account sharing/renting, malicious activity
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- Credit Card
- PayPal
- Cryptocurrencies
- Others (checkout) + SBP, Perfect Money, P2P cards (ToS)
- Bank card
- Yes
- PayPal
- Yes
- Cryptocurrency
- Yes
- Cash
- Not stated
- Gift cards
- Not stated
- Local payment methods
- SBP (Russia)
- Auto-renewal by default
- Yes
- How to cancel
- anytime, access until period end
- Email needed to sign up
- Yes
- Account-number login
- Not stated
- Money-back guarantee, days
- 7
- Refund conditions
- 7-day cooling-off for first-time subscribers
- otherwise non-refundable
- crypto/SBP/Perfect Money/P2P purchases non-refundable
- no refund for non-functionality on user's connection
Free trial terms
- Trial length
- 3 days
- Where the trial is offered
- site (register, no card)
- Card needed for the trial
- No
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- Own servers
- No rents server hosting worldwide from third-party providers
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNot stated
- OpenVPNNot stated
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolroute optimization, Multi-Internet✓ Yes
- VLESS / Reality✕ No
- VMessNot stated
- TrojanNot stated
- Shadowsocks✕ No
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Split tunnelling
- Not stated
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- No privacy policy: software may collect usage, games played; site collects IP, location, device info
- Independent no-logs audit
- Not stated
- Data retention
- indefinitely if may be needed for legal actions
- Shared with third parties
- group companies, providers, advertising partners, credit agencies, buyers in M&A
- Trackers on the website
- cookies, analytics
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Law enforcement requests
- discloses when required by law
- Anonymous sign-up
- Not stated
- GDPR / data protection officer
- No
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- IP at sign-upIP, location✕ Yes
- Connection IPNot stated
- Session timesNot stated
- Device infosite: browser, OS, plugins✕ Yes
- App analyticsusage, games played, interactions✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✕ No
- Linux✕ No
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consoles✕ No
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Yes AI route optimization; 4000+ games; Network Analyzer; PC/FPS boost; Multi-Internet; Traffic Shaper; community servers
- Torrenting
- No
Support
- Live chat
- Yes website chat + Discord live specialists
- Live chat 24/7
- No chat Mon–Fri 08:00–22:00, Sat–Sun 09:00–17:00 GMT-3
- Email / tickets
- Yes logged-in users; reply within 1 business day
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Discord or forum
- Yes discord.gg/exitlag
- Response time (claimed)
- tickets within 1 business day
- Help articles
- Yes FAQ/help center
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.60 of 5, smoothed
From 200 collected reviews (raw average 3.58; all VPNs 3.66). Last 90 days: 3.54 from 130.
The company replied to 54 of 65 negative reviews (1–2 stars).
-
App Store
3.69 of 5, smoothed
From 209 collected reviews (raw average 3.73; all VPNs 3.54). Last 90 days: 4.03 from 75.
-
Google Play
3.61 of 5, smoothed
From 400 collected reviews (raw average 3.58; all VPNs 3.90). Last 90 days: 3.58 from 400.
The company replied to 126 of 132 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 3.5 (594 reviews); App Store (US) 4.50 (1421 ratings); Google Play 4.0 (50.7K ratings).
Reviews per month, last 12 months
39 Reddit and forum threads mention ExitLag (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 5★ · 13 Oct 2026 · US
Great
App Store · 1★ · 08 Oct 2026 · US
Made my ping go up
App Store · 5★ · 07 Oct 2026 · US
Fire
Google Play · 5★ · 15 Oct 2026
the best app in the world
Google Play · 4★ · 14 Oct 2026
op
Google Play · 5★ · 14 Oct 2026
love it
Trustpilot · 1★ · 15 Oct 2026 · DE
ExitScam
Original reviewTrustpilot · 1★ · 13 Oct 2026 · JP
This is a scam company—don't trust the…
Original reviewTrustpilot · 1★ · 10 Oct 2026 · AU
stay away
Original review
Rankings by user reviews
Questions about ExitLag
Answers built from what ExitLag publishes. Open a question to read the details.
Is ExitLag safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 0.0/10 and security 1.1/10 (segment medians 0.0 and 1.1). No red flag in our data. Independent no-logs audit: Not stated.
Privacy
- Jurisdiction
- Not stated
- Legal entity
- ExitLag LLC
- No-logs policy
- No privacy policy: software may collect usage, games played; site collects IP, location, device info
- Independent no-logs audit
- Not stated
- Data retention
- indefinitely if may be needed for legal actions
- Shared with third parties
- group companies, providers, advertising partners, credit agencies, buyers in M&A
- Trackers on the website
- cookies, analytics
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Two-factor sign-in
- Not stated
Related rankings
ExitLag not working? Common causes and what to check
1 things to check, built from what ExitLag publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Contact support: live chat, email.
Support when the VPN is blocked
- Live chat
- Yes website chat + Discord live specialists
- Live chat 24/7
- No chat Mon–Fri 08:00–22:00, Sat–Sun 09:00–17:00 GMT-3
- Yes logged-in users; reply within 1 business day
If it is blocked where you are
ExitLag alternatives: similar VPNs ranked by our score
7 alternatives to ExitLag (0.90) from the same segment, by features, price and owner. Highest: Mudfish (2.14).
Alternatives to ExitLag
| # | Service | Score | Why it is here | From | |
|---|---|---|---|---|---|
| 1 | Mudfish | 2.14 | similar features | similar features | — |
| 2 | GamersVPN | 1.36 | similar features | similar features | €1.28per month |
| 3 | Gamer VPN (FIRNAS CORP) | 1.20 | higher score, same price | higher score, same price | €6.36per month |
| 4 | UU Game Booster (NetEase) | 0.94 | similar features | similar features | — |
| 5 | WTFast | 0.89 | similar features | similar features | €6.67per month |
| 6 | Pingzapper | 0.79 | similar features | similar features | €5.15per month |
| 7 | Battleping | 0.44 | similar features | similar features | — |
ExitLag refund policy: how to ask for your money back
ExitLag refund window: 7 days. Conditions: 7-day cooling-off for first-time subscribers; otherwise non-refundable; crypto/SBP/Perfect Money/P2P purchases non-refundable; no refund…
Refund terms
- Refund window
- 7
- Conditions
- 7-day cooling-off for first-time subscribers; otherwise non-refundable; crypto/SBP/Perfect Money/P2P purchases non-refundable; no refund for non-functionality on user's connection
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
- Free trial
- 3
Try before paying
How to cancel ExitLag and turn off auto-renewal
How ExitLag says you cancel: anytime, access until period end. Auto-renewal by default: yes.
Cancellation and renewal
- Auto-renewal by default
- Yes
- Reminder before renewal
- Not stated
- Renewal note
- recurring subscription; prices may change without notice
- Bought in App Store or Google Play
- cancel in the store’s subscription settings
Without auto-renewal or price hikes
ExitLag free trial: length, terms and payment details
ExitLag free trial: 3, site (register, no card). Card needed: no.
Trial terms
- Length
- 3
- Card needed
- No
- Refund window
- 7
- Free plan
- No
Trials elsewhere
ExitLag coupons and discounts: official prices and promo terms
ExitLag publishes no promo code on its own site in what we read, so we list none. We never invent codes or copy them from coupon sites; below are the official prices.
Discounts on the official site
- Promo codes
- Not stated
- Sale running when checked
- none seen
- Discount shown
- 37% (annual), 17% (quarterly); home banner 50% off 1 year
- Discount compared with
- vs monthly 9.99
- Bonus months
- 6 months free badge on home
- Checked
- 2026-10-15
Who owns ExitLag? Company, jurisdiction and related brands
ExitLag is run by ExitLag LLC.
In our rankings
ExitLag appears on 31 topic pages. Its place on each:
- Crypto VPN family plans#12 of 14
- Game accelerators#14 of 27
- Trial VPNs with a family plan#23 of 24
- No-card trial VPNs with crypto#30 of 30
- VPNs in Korean#36 of 39
- Family plans#37 of 42
- VPN trials without a card#49 of 51
- VPNs in Japanese#51 of 54
- VPNs in Arabic#55 of 59
- VPNs in Portuguese#59 of 61
- Free trial, no card#63 of 66
- Trial VPNs that accept crypto#64 of 64
Show all 31
- VPNs in Chinese#79 of 84
- VPNs in German#82 of 87
- VPNs in Spanish#85 of 87
- Gaming VPNs#91 of 106
- Proprietary protocols#103 of 110
- Windows VPN trials#136 of 140
- iPhone VPNs paid with crypto#153 of 154
- Android VPN free trials#156 of 160
- Windows VPNs with crypto#157 of 158
- Pay with crypto#170 of 181
- VPN free trials#175 of 190
- Pay with PayPal#178 of 211
- VPNs for Windows#338 of 357
- VPNs for iPhone#375 of 411
- VPNs for Android#395 of 451
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Similar VPNs
- Pingzapper0.79
- GamersVPN1.36
- Mudfish2.14
- WTFast0.89
- Battleping0.44
Higher score for the same money
Also similar to ExitLag
Sources and changes
Collected 2026-10-15.
- Website
- https://exitlag.com
- Pages checked
- https://exitlag.com; https://www.exitlag.com/pricing (webfetch empty; browser); https://www.exitlag.com/terms-of-service; https://www.exitlag.com/privacy-policy
- Other sources used
- live_chat, live_chat_247, email_tickets, discord_or_forum, response_time_claimed: https://www.exitlag.com/faq/support/how-do-i-contact-support and https://www.exitlag.com/faq/support/what-are-the-hours-of-support; nologs_claim, collects_*, own_servers: https://www.exitlag.com/privacy-policy; payment_methods, card, paypal: https://www.exitlag.com/pricing (checkout payment selector)
Something wrong or out of date? Report an error
| When (UTC) | Field | Was | Now |
|---|---|---|---|
| 2026-10-16 | rank_main | 361 | 360 |
| 2026-10-16 | rank_consumer | 470 | 469 |