Unlocator VPN review: score, privacy and prices
out of 10#264 of 377 in the main ranking
Smart DNS median 1.9
- Smart DNS
- Jurisdiction:Denmark, 9 Eyes
- Data completeness93%
- Checked2026-10-15
- Trial without a card
In 10 seconds
Strongest against its segment
- Security and protocols2.5 vs 0.0
- Censorship bypass0.5 vs 0.0
- Price and fair terms4.2 vs 4.2
Weakest against its segment
- Privacy and jurisdiction0.4 vs 1.0
- Network and streaming1.8 vs 2.3
- Platforms and support4.2 vs 4.3
- Jurisdiction in the 9 Eyes alliance
- Auto-renewal on by default
How the score adds up
Six sub-scores, each against the median of Smart DNS services in the main ranking (11 services). Open a line to see which published facts earned points and which were missing or not disclosed.
Unlocator VPNsegment median
-
Privacy and jurisdiction30% of the score · segment median 1.00.4
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 0.02.5
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 4.24.2
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.00.5
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.31.8
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 4.34.2
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Unlocator VPN pricing
The cheapest way in is €2.47 a month, paid upfront for the longest term. After that term, Unlocator VPN renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep Unlocator VPN running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year | 2 years |
|---|---|---|---|
| VPN + Smart DNS 2 years, 24 mo | €59.34 | €59.34 | €59.34 |
Compare Unlocator VPN’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal term |
|---|---|---|---|---|---|
| VPN + Smart DNS 2 years | 24 mo | $69.00 | $2.88 | €2.48 | 24 mo |
Refunds, trial and payment
- Refund window
- 30 days
- Refund conditions
- full refund within 30 days of purchase, no questions asked
- Free trial
- 7 days, site
- Card needed for trial
- No
- Auto-renewal
- Yes
- How to cancel
- account settings
- Payment methods
- Visa; Mastercard; Maestro; Amex; Discover; Diners; JCB; UnionPay; Mada; PayPal; Google Pay; Apple Pay
- Renewal note
- auto-renewal agreed at signup; notified before renewal; cancel anytime in account
Everything Unlocator VPN publishes
Every fact we collected about Unlocator VPN, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Unlocator ApS (CVR 44498383)
- Registered in
- Denmark
- Address
- Kaningardsvej 11, 2830 Virum, Denmark
- Related brands
- Unlocator Hybrid
- Surveillance alliance (5/9/14 Eyes)
- 9
- Website languages
- EN
- Right-to-left languages
- No
- Currencies on the site
- USD ($)
Plans, prices and add-ons
- Plans
- Smart DNS; VPN + Smart DNS (Hybrid)
- Billing terms
- 1m
- 6m
- 12m
- 24m
- Cheapest price a month
- Not stated
- Monthly plan
- Not stated
- 2-year plan, total
- $69.00
- 2-year plan, a month
- $2.88
- Lifetime plan
- No
- Renewal
- auto-renewal agreed at signup
- notified before renewal
- cancel anytime in account
- Family plan
- No 10 household devices / 5 VPN connections
- Prices seen from other countries
- checkout page JS did not render per-plan prices; summary shows 2-year VPN+Smart DNS plan Biannual price 57.02, due after 7-day trial 69 (USD), tax $0
Discounts and programmes
- Discount shown
- 0% at checkout
- Student discount
- Not stated
- Affiliate programme
- Yes unlocator.com/affiliates
Limits and restrictions
- Devices at once
- 5 VPN connections (signup page; home says up to 10 household devices); Smart DNS unlimited
- Data limit
- unlimited
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- Visa
- Mastercard
- Maestro
- Amex
- Discover
- Diners
- JCB
- UnionPay
- Mada
- PayPal
- Google Pay
- Apple Pay
- Bank card
- Yes
- PayPal
- Yes
- Apple Pay / Google Pay
- Yes
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Local payment methods
- Mada; UnionPay
- Auto-renewal by default
- Yes
- How to cancel
- account settings
- Email needed to sign up
- Yes
- Account-number login
- Not stated
- Money-back guarantee, days
- 30
- Refund conditions
- full refund within 30 days of purchase, no questions asked
Free trial terms
- Trial length
- 7 days
- Where the trial is offered
- site
- Trial limits
- Smart DNS + VPN, no card
- Card needed for the trial
- No
Server locations
- Countries
- 42 locations (review 2020)
- Servers
- 43 (review 2020)
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Yes
Protocols and encryption
- WireGuard✓ Yes
- OpenVPN✓ Yes
- IKEv2Windows, iOS; L2TP/IPSec also listed✓ Yes
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolNot stated
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Encryption
- 256-bit (bank-level)
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Yes setup guides for 50+ platforms
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes
- DNS leak protection
- Not stated
- Split tunnelling
- Not stated
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Partial no logs on individual accounts; PII usage log purged every 24h
- Independent no-logs audit
- No
- Data retention
- usage log 24h; purchase records 5 yrs
- Shared with third parties
- hosting providers, processors (newsletter, retargeting, reviews), payment gateways
- Trackers on the website
- Yes cookies, retargeting
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
- GDPR / data protection officer
- no DPO named
- Privacy policy updated
- 2024-08-03
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Email✕ Yes
- IP at sign-up✕ Yes
- Connection IPNot stated
- Session timesNot stated
- Crash reportsanonymized diagnostics✕ Yes
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linuxnative app (manual VPN setup only)✕ No
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TV✓ Yes
- Apple TVSmart DNS setup✓ Yes
- ChromebookNot stated
- Smart TVSmart DNS✓ Yes
- RoutersSmart DNS setup✓ Yes
- NASNot stated
- Raspberry PiNot stated
- Game consolesSmart DNS setup✓ Yes
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Yes checkout page: chat with our support team; 2020 review said chat not live
- Live chat 24/7
- Not stated
- Email / tickets
- Yes support.unlocator.com
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Help articles
- Yes support.unlocator.com, 50+ platform guides
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
4.44 of 5, smoothed
From 200 collected reviews (raw average 4.63; all VPNs 3.66). Last 90 days: 5.00 from 4.
The company replied to 12 of 17 negative reviews (1–2 stars).
-
App Store
2.93 of 5, smoothed
From 78 collected reviews (raw average 2.54; all VPNs 3.54).
-
Google Play
3.07 of 5, smoothed
From 189 collected reviews (raw average 2.85; all VPNs 3.90).
The company replied to 26 of 95 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 4.5 (1279 reviews); App Store (US) 4.33 (568 ratings); Google Play 3.1 (579 ratings).
Reviews per month, last 12 months
36 Reddit and forum threads mention Unlocator VPN (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 3★ · 10 Jul 2026 · US
Unreliable
App Store · 1★ · 02 Jun 2026 · GB
Service
App Store · 1★ · 28 Mar 2026 · US
I cancelled a year ago and it renewed again this year
Google Play · 1★ · 02 Jul 2026
Never worked. Couldn't cancel. Patronizing AI support. Now struggling to get my money back from Paddle Media middleman.
Google Play · 2★ · 14 Jun 2026
I've had Unlocator for a few years now. The last month or so Unlocator hasn't been working at all for me as I'm unable to connect to anything. I've tried…
Google Play · 1★ · 02 Mar 2026
no longer works on my Android cell phone at all
Trustpilot · 5★ · 03 Sep 2026 · US
Must Have for MLB
Original reviewTrustpilot · 5★ · 30 Aug 2026 · FR
Good and reliable and pro active service
Original reviewTrustpilot · 5★ · 13 Aug 2026 · GB
Switched after my previous provider…
Original review
Rankings by user reviews
Questions about Unlocator VPN
Answers built from what Unlocator VPN publishes. Open a question to read the details.
Is Unlocator VPN safe? Logging policy, audits and jurisdiction
Privacy and jurisdiction 0.4/10 and security 2.5/10 (segment medians 1.0 and 0.0). No red flag in our data. Independent no-logs audit: ✕ No.
In 10 seconds
- Kill switch
- Jurisdiction in 9 Eyes
Privacy
- Jurisdiction
- Denmark, 9 Eyes
- Legal entity
- Unlocator ApS (CVR 44498383)
- No-logs policy
- Partial no logs on individual accounts; PII usage log purged every 24h
- Data retention
- usage log 24h; purchase records 5 yrs
- Shared with third parties
- hosting providers, processors (newsletter, retargeting, reviews), payment gateways
- Trackers on the website
- Yes cookies, retargeting
Security
- Kill switch
- Yes
- DNS leak protection
- Not stated
- Encryption
- 256-bit (bank-level)
- Two-factor sign-in
- Not stated
Related rankings
Unlocator VPN not working? Common causes and what to check
3 things to check, built from what Unlocator VPN publishes about its apps, protocols and support. We do not test connections ourselves.
What to check
Switch protocol in the app: Unlocator VPN lists WireGuard, OpenVPN, IKEv2.
Try a manual configuration (setup guides for 50+ platforms).
Contact support: live chat, email.
Support when the VPN is blocked
- Live chat
- Yes checkout page: chat with our support team; 2020 review said chat not live
- Yes support.unlocator.com
If it is blocked where you are
Unlocator VPN refund policy: how to ask for your money back
Unlocator VPN refund window: 30 days. Conditions: full refund within 30 days of purchase, no questions asked
Refund terms
- Refund window
- 30
- Refund on monthly plans
- Not stated
- Refund for App Store / Google Play purchases
- Not stated
- Refund for unused time
- Not stated
- Free trial
- 7
Try before paying
How to cancel Unlocator VPN and turn off auto-renewal
How Unlocator VPN says you cancel: account settings. Auto-renewal by default: yes.
Cancellation and renewal
- Auto-renewal by default
- Yes
- Renewal note
- auto-renewal agreed at signup; notified before renewal; cancel anytime in account
- Bought in App Store or Google Play
- cancel in the store’s subscription settings
Without auto-renewal or price hikes
Unlocator VPN free trial: length, terms and payment details
Unlocator VPN free trial: 7, site. Card needed: no.
Trial terms
- Length
- 7
- Card needed
- No
- Limits
- Smart DNS + VPN, no card
- Refund window
- 30
- Free plan
- No
Trials elsewhere
Unlocator VPN coupons and discounts: official prices and promo terms
Unlocator VPN publishes no promo code on its own site in what we read, so we list none. We never invent codes or copy them from coupon sites; below are the official prices.
Discounts on the official site
- Promo codes
- Not stated
- Sale running when checked
- none seen
- Discount shown
- 0% at checkout
- Checked
- 2026-10-15
Who owns Unlocator VPN? Company, jurisdiction and related brands
Unlocator VPN is run by Unlocator ApS (CVR 44498383), registered in Denmark.
Company
- Address
- Kaningardsvej 11, 2830 Virum, Denmark
- Related brands
- Unlocator Hybrid
In our rankings
Unlocator VPN appears on 81 topic pages. Its place on each:
- Smart DNS services#6 of 16
- Console VPNs with a trial#14 of 19
- WireGuard console VPNs#17 of 18
- Smart TV VPN free trials#19 of 24
- Console VPNs with a kill switch#20 of 22
- VPNs with Smart DNS#20 of 33
- Firestick VPN free trials#21 of 25
- No-card trials with money-back#21 of 23
- WireGuard VPN trials, no card#21 of 23
- Console VPNs with money back#22 of 25
- OpenVPN console VPNs#22 of 28
- WireGuard VPNs for Smart TV#23 of 23
Show all 81
- Apple TV VPN free trials#24 of 26
- OpenVPN trials, no card#24 of 33
- OpenVPN VPNs for Smart TV#25 of 27
- Kill switch VPN trials, no card#25 of 28
- Smart TV VPNs with a kill switch#28 of 30
- VPNs for consoles#29 of 46
- Apple TV VPNs with 30-day refunds#33 of 35
- Router VPN free trials#33 of 37
- Smart TV VPNs with 30-day refunds#33 of 35
- WireGuard VPNs for Firestick#34 of 35
- VPN trials without a card#34 of 51
- Apple TV VPNs with a kill switch#36 of 38
- OpenVPN VPNs for Apple TV#36 of 38
- WireGuard VPNs for Apple TV#37 of 39
- Firestick VPNs with a kill switch#37 of 39
- OpenVPN VPNs for Firestick#37 of 42
- VPNs for Smart TV#37 of 47
- Firestick VPNs with 30-day refunds#38 of 40
- Free trial, no card#42 of 66
- VPNs for Fire TV#48 of 58
- Router VPNs with money back#48 of 52
- WireGuard VPNs with a trial#53 of 69
- VPNs for Apple TV#55 of 64
- Router VPNs with a kill switch#55 of 58
- WireGuard router VPNs#56 of 61
- OpenVPN VPNs with a trial#59 of 90
- Trial VPNs with money back#63 of 82
- Trial VPNs with a kill switch#64 of 83
- OpenVPN router VPNs#67 of 83
- WireGuard + money-back guarantee#81 of 87
- OpenVPN + money-back guarantee#84 of 100
- Windows VPN trials#89 of 140
- Manual config files#91 of 118
- VPNs for routers#91 of 120
- Mac VPN trials#93 of 144
- Kill switch VPNs with WireGuard support#96 of 104
- IKEv2#97 of 133
- Android VPN free trials#97 of 160
- VPN free trials#103 of 190
- Kill switch VPNs with a money-back guarantee#103 of 115
- WireGuard + OpenVPN#110 of 125
- Kill switch VPNs with OpenVPN support#114 of 133
- Pay with PayPal#118 of 211
- Mac VPNs with refunds#119 of 149
- Windows VPNs with refunds#123 of 155
- Windows VPNs with WireGuard#124 of 147
- Mac VPNs with WireGuard#127 of 149
- 30-day money-back guarantee#128 of 174
- Windows VPNs with OpenVPN#129 of 190
- WireGuard VPNs for iPhone#133 of 164
- Mac VPNs with OpenVPN#133 of 198
- Mac VPNs with a kill switch#136 of 162
- OpenVPN VPNs for iPhone#137 of 207
- Windows VPNs with a kill switch#138 of 161
- iPhone VPNs with a kill switch#139 of 167
- OpenVPN VPNs for Android#141 of 219
- VPNs for public Wi-Fi#144 of 159
- WireGuard VPNs#161 of 192
- Kill switch#163 of 193
- Outside 5 Eyes#168 of 237
- OpenVPN#169 of 242
- VPNs for Windows#211 of 357
- VPNs for Mac#220 of 361
- VPNs for iPhone#225 of 411
- VPNs for Android#231 of 451
- Top VPNs on the App Store543 listed
- Top VPNs on Google Play543 listed
- Top VPNs on Trustpilot543 listed
- Worst VPNs543 listed
Closed services Unlocator VPN replaces
Services that shut down or moved, for which this is one of five live alternatives.
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://unlocator.com
- Pages checked
- ["https://unlocator.com", "https://unlocator.com/account/signup/user", "https://unlocator.com/vpn/", "https://unlocator.com/privacy-policy"]
- Other sources used
- ikev2, kill_switch, linux: https://unlocator.com/vpn-apps/; live_chat: https://unlocator.com/account/signup/user; servers_count, countries_count, nologs_audit: https://www.techradar.com/reviews/unlocator-vpn
Something wrong or out of date? Report an error