DrayTek review: score, privacy and prices

0.22

out of 10not in the main ranking (too little published data)
Routers / VPN hardware median 2.5

  • Routers / VPN hardware
  • Jurisdiction:not stated, outside 5/9/14 Eyes
  • Owner:no
  • Data completeness27%
  • Checked2026-10-15

Red flag: Public security incident. A red flag caps the score at 6.0.

In 10 seconds

Strongest against its segment

  • Censorship bypass0.5 vs 0.5
  • Security and protocols0.0 vs 1.8
  • Privacy and jurisdiction0.0 vs 2.3

Weakest against its segment

  • Price and fair terms0.0 vs 3.4
  • Network and streaming0.0 vs 2.8
  • Platforms and support1.5 vs 3.9
  • Public security incident

Compare DrayTek side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Routers / VPN hardware services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

DrayTeksegment median

  • Privacy and jurisdiction30% of the score · segment median 2.30.0
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.80.0
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.40.0
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.5
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.80.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.91.5
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

DrayTek pricing

DrayTek does not publish a paid price we could read. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window
Not stated
Free trial
Not stated
Auto-renewal
Not stated
Payment methods
Not stated

Everything DrayTek publishes

Every fact we collected about DrayTek, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
DrayTek Corporation
Registered in
Taiwan
Parent company
No
Related brands
  • Vigor
  • VigorACS
  • VigorConnect
Surveillance alliance (5/9/14 Eyes)
none
Website languages
EN; ZH-TW (draytek.com.tw)
Right-to-left languages
No

Plans, prices and add-ons
Cheapest price a month
Not stated
Monthly plan
Not stated
Lifetime plan
Not stated
Family plan
Not stated
Antivirus
No
Password manager
No
eSIM
No
Identity protection
No
Cloud storage
No
Other add-ons
VigorACS 3 central management; IAM on Vigor1220/2928/2867

Discounts and programmes
Student discount
Not stated

Limits and restrictions
Devices at once
Not stated
Features locked to higher plans
tunnel count/features by model

Free plan
Free plan
Not stated
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms
Trial length
Not stated
Instead of a trial
live demo of router UI
Card needed for the trial
Not stated

Server locations
Countries
Not stated
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
Port speed
up to 10G WAN (Vigor2867/2928)
P2P servers
Not stated
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
No
SOCKS5 proxy
Not stated
Smart DNS
No

Protocols and encryption
  • WireGuardNot stated
  • OpenVPN✓ Yes
  • IKEv2✓ Yes
  • L2TP/IPsecYes
  • SSTPNot stated
  • SoftEther✕ No
  • Own protocol✕ No
  • VLESS / Reality✕ No
  • VMess✕ No
  • Trojan✕ No
  • Shadowsocks✕ No
  • Hysteria2✕ No
  • TUIC✕ No
  • NaiveProxy✕ No
  • obfs4✕ No
  • AmneziaWG✕ No
  • PPTP✕ Yes
Other protocols
IPsec; GRE
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Yes router web UI configuration
Open-source apps
No

Censorship and blocking
Obfuscation (stealth mode)
No
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
No
Calls in the UAE
Not stated

Security
Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
No
Bug bounty
Not stated
Known incidents
Yes Unauthenticated RCE CVE-2022-32548 (2022); XSS/DoS/RCE CVE-2024-41583..41596 (2024); buffer overflows CVE-2024-51138/51139 (2025); CVE-2025-10547 (2025)

Privacy
No-logs policy
Not stated
Independent no-logs audit
Not stated
Data retention
as needed; telemetry deleted/anonymized after unspecified period
Shared with third parties
processors under contract; GDPR transfer mechanisms
Trackers on the website
cookies for analytics (unnamed)
Transparency report
No
Warrant canary
No
Law enforcement requests
not addressed
Anonymous sign-up
Not stated
GDPR / data protection officer
Yes DPO named
Privacy policy updated
2025-10-22

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Emailwebsite/services✕ Yes
  • Connection IPNot stated
  • Session timesNot stated
  • Bandwidthdevice telemetry (network stats) for cloud services✕ Yes
  • Device infodevice info, client/MAC tables, logs for cloud services✕ Yes
  • Crash reportsdiagnostic data✕ Yes

Apps and devices
  • WindowsNot stated
  • macOSNot stated
  • LinuxNot stated
  • iOSSmart VPN Client iOS v2.0.2✓ Yes
  • AndroidNot stated
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • Routersvendor of Vigor routers✓ Yes
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
No

Speed, streaming and gaming
Claimed speed
10G multi-WAN routers
10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
No
Live chat 24/7
No
Email / tickets
Yes submit-a-ticket
Phone
Not stated
Telegram
No
WhatsApp
No
Discord or forum
No
Support languages
EN; ZH
Help articles
Yes FAQ, knowledge base
Video guides
Yes YouTube
Server status page
No
Uptime guarantee (SLA)
No

For teams and business
SSO / SAML
Not stated
SCIM provisioning
No
Admin panel
Yes VigorACS 3, VigorConnect
Dedicated gateway
Yes on-prem router as VPN gateway
Zero-trust access (ZTNA)
No site-to-site/remote-access VPN

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.22 of 5, smoothed

    From 29 collected reviews (raw average 2.45; all VPNs 3.66). Last 90 days: 3.67 from 3.

    The company replied to 0 of 19 negative reviews (1–2 stars).

  • App Store

    3.55 of 5, smoothed

    From 1 collected reviews (raw average 4.00; all VPNs 3.54).

  • Google Play

    3.23 of 5, smoothed

    From 24 collected reviews (raw average 1.83; all VPNs 3.90). Last 90 days: 3.00 from 1.

    The company replied to 5 of 18 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 3.4 (29 reviews); App Store (US) 4.00 (1 ratings); Google Play 3.4.

Reviews per month, last 12 months

  1. Oct ’251 reviews, average 1.0
  2. Nov ’251 reviews, average 1.0
  3. Jun ’261 reviews, average 5.0
  4. Aug ’261 reviews, average 1.0
  5. Sep ’262 reviews, average 4.0
  6. Oct ’261 reviews, average 5.0
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

45 Reddit and forum threads mention DrayTek (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • App Store · 4★ · 16 Sep 2022 · US

    Good app

  • Google Play · 3★ · 06 Sep 2026

    Not all AP fully supported VigorAP 805 has no client list and doesn't show the correct 5g said and lots of other information missing compared to the 918R. Come…

  • Google Play · 1★ · 30 Nov 2025

    Trying to use app to setup AP. Instructions say press Connect this throws error saying Connect needs Android 10 or greater. I have Android 16.

  • Google Play · 1★ · 10 Sep 2025

    I have 2 AP 805 in a mesh setup using the web interface. I tried using this app but it simply doesn't work. I keep getting a network failure message.

  • Trustpilot · 5★ · 04 Oct 2026 · GB

    Ideal for small business and demanding home users

    Original review

  • Trustpilot · 5★ · 23 Sep 2026 · GB

    Brilliant Phone Support. Excellent.

    Original review

  • Trustpilot · 1★ · 10 Aug 2026 · NL

    dont use this router i warn you this setting are to complicated to understand

    Original review

Rankings by user reviews

Reviews of similar VPNs

Questions about DrayTek

Answers built from what DrayTek publishes. Open a question to read the details.

DrayTek alternatives: similar VPNs ranked by our score

6 alternatives to DrayTek (0.22) from the same segment, by features, price and owner. Highest: Firewalla (1.59).

Alternatives to DrayTek

6 alternatives: similar features
#ServiceScoreFrom
1Firewalla
Routers / VPN hardware · USA
1.59—
2Peplink (SpeedFusion)
Routers / VPN hardware · Hong Kong Free plan
1.04€2.86per month
3TP-Link Omada
Routers / VPN hardware · USA
1.01—
4MikroTik
Routers / VPN hardware · jurisdiction not stated Free plan
0.85—
5Zyxel
Routers / VPN hardware · jurisdiction not stated
0.65—
6Sabai Technology
Routers / VPN hardware · USA
0.50—

In our rankings

DrayTek appears on 2 topic pages. Its place on each:

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Tools for DrayTek

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://draytek.com
Pages checked
https://www.draytek.com; https://www.draytek.com/products/vpn-routers/; https://www.draytek.com/about/security-advisory/; https://www.draytek.com/policy

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