Ubiquiti review: score, privacy and prices

0.67

out of 10not in the main ranking (too little published data)
Routers / VPN hardware median 2.5

  • Routers / VPN hardware
  • Jurisdiction:USA, alliance not disclosed
  • Owner:none
  • Data completeness33%
  • Checked2026-10-15

Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.

In 10 seconds

Strongest against its segment

  • Censorship bypass0.5 vs 0.5
  • Platforms and support3.8 vs 3.9
  • Security and protocols1.1 vs 1.8

Weakest against its segment

  • Price and fair terms0.0 vs 3.4
  • Network and streaming0.0 vs 2.8
  • Privacy and jurisdiction0.0 vs 2.3
  • Stores connection IP addresses

Compare Ubiquiti (UniFi Teleport / WiFiman) side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Routers / VPN hardware services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

Ubiquiti (UniFi Teleport / WiFiman)segment median

  • Privacy and jurisdiction30% of the score · segment median 2.30.0
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.81.1
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.40.0
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.5
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.80.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.93.8
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

Ubiquiti (UniFi Teleport / WiFiman) pricing

Ubiquiti (UniFi Teleport / WiFiman) does not publish a paid price we could read. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window
Not stated
Free trial
Not stated
Auto-renewal
Not stated
Payment methods
Not stated

Everything Ubiquiti (UniFi Teleport / WiFiman) publishes

Every fact we collected about Ubiquiti (UniFi Teleport / WiFiman), as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
Ubiquiti (Ubiquiti Networks)
Registered in
USA (Ubiquiti Inc., SEC registrant; EU-US DPF participant)
Parent company
none
Related brands
  • UniFi
  • WiFiman
  • Teleport
  • Site Magic
Surveillance alliance (5/9/14 Eyes)
Not stated
Website languages
EN
Right-to-left languages
No

Plans, prices and add-ons
Cheapest price a month
Not stated
Monthly plan
Not stated
Lifetime plan
Not stated
Family plan
Not stated

Discounts and programmes
Student discount
Not stated

Limits and restrictions
Devices at once
Not stated

Free plan
Free plan
Not stated
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms
Trial length
Not stated
Card needed for the trial
Not stated

Server locations
Countries
Not stated
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption
  • WireGuardTeleport, server/client✓ Yes
  • OpenVPNserver/client/site-to-site✓ Yes
  • IKEv2Not stated
  • L2TP/IPsecserverYes
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolTeleport (WireGuard-based); Site Magic SD-WAN✓ Yes
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Other protocols
IPsec site-to-site
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Yes self-hosted VPN server on gateway
Open-source apps
Not stated

Censorship and blocking
Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security
Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy
No-logs policy
Not stated
Independent no-logs audit
Not stated
Shared with third parties
WiFiman speed-test data may be shared with ISPs
Transparency report
Not stated
Warrant canary
Not stated
Anonymous sign-up
Not stated

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPsite/services usage data incl. IP address✕ Yes
  • Session timesNot stated
  • Device infoWiFiman speed test: IP, device identifier✕ Yes

Apps and devices
  • WindowsWiFiman Desktop✓ Yes
  • macOSWiFiman Desktop, Intel + Apple Silicon✓ Yes
  • LinuxWiFiman Desktop, amd64✓ Yes
  • iOSWiFiman app✓ Yes
  • AndroidWiFiman app✓ Yes
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersUniFi gateways✓ Yes
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming
10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
Not stated
Live chat 24/7
Not stated
Email / tickets
Yes help.ui.com
Phone
Not stated
Telegram
Not stated
WhatsApp
Not stated
Help articles
Yes help.ui.com
Server status page
Not stated

For teams and business
SSO / SAML
Not stated
Admin panel
Yes UniFi Network / Site Manager
Dedicated gateway
Yes own UniFi gateway hardware
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    3.33 of 5, smoothed

    From 26 collected reviews (raw average 2.69; all VPNs 3.66). Last 90 days: 1.00 from 2.

    The company replied to 0 of 14 negative reviews (1–2 stars).

  • App Store

    2.73 of 5, smoothed

    From 500 collected reviews (raw average 2.65; all VPNs 3.54). Last 90 days: 3.15 from 41.

Ratings shown on the platforms themselves: Trustpilot TrustScore 2.0 (26 reviews); App Store (US) 4.68 (24210 ratings); Google Play 4.0.

Reviews per month, last 12 months

  1. Oct ’253 reviews, average 1.67
  2. Nov ’257 reviews, average 1.71
  3. Dec ’2512 reviews, average 3.25
  4. Jan ’268 reviews, average 2.12
  5. Feb ’266 reviews, average 2.17
  6. Mar ’267 reviews, average 2.29
  7. Apr ’2632 reviews, average 4.06
  8. May ’2616 reviews, average 2.62
  9. Jun ’2621 reviews, average 3.76
  10. Jul ’2623 reviews, average 3.35
  11. Aug ’2615 reviews, average 3.13
  12. Sep ’2615 reviews, average 3.13
  13. Oct ’264 reviews, average 2.0
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

34 Reddit and forum threads mention Ubiquiti (UniFi Teleport / WiFiman) (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • App Store · 1★ · 13 Oct 2026 · US

    Going backwards

  • App Store · 5★ · 12 Oct 2026 · US

    Good app

  • App Store · 1★ · 09 Oct 2026 · US

    Loosing features

  • Trustpilot · 1★ · 26 Sep 2026 · US

    USW Aggregation

    Original review

  • Trustpilot · 1★ · 11 Aug 2026 · US

    Lack of Ubiquiti End User Support

    Original review

  • Trustpilot · 1★ · 02 Jul 2026 · US

    Horrible company

    Original review

Rankings by user reviews

Reviews of similar VPNs

In our rankings

Ubiquiti (UniFi Teleport / WiFiman) appears on 2 topic pages. Its place on each:

Similar VPNs

Owner and jurisdiction

Tools for Ubiquiti (UniFi Teleport / WiFiman)

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://ui.com
Pages checked
https://ui.com; https://wifiman.com/; https://help.ui.com/hc/en-us/sections/27826487543447-VPN-Configurations; https://help.ui.com/hc/en-us/articles/7951513517079-UniFi-Gateway-Introduction-to-VPNs
Other sources used
price_1m, simultaneous_devices, nologs_claim: https://help.ui.com/hc/en-us/articles/5246403561495-UniFi-Gateway-Teleport-VPN; collects_connection_ip: https://www.ui.com/legal/privacypolicy/; registration_country: https://www.sec.gov/Archives/edgar/data/0001511737/000151173726000056/ubnt-20260630.htm + https://www.ui.com/legal/privacypolicy/; windows, macos, linux: https://ui.com/download/app/wifiman-desktop

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