GL.iNet review: score, privacy and prices
out of 10not in the main ranking (too little published data)
Routers / VPN hardware median 2.5
- Routers / VPN hardware
- Jurisdiction:Hong Kong, outside 5/9/14 Eyes
- Data completeness33%
- Checked2026-10-15
Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.
In 10 seconds
Strongest against its segment
- Censorship bypass2.4 vs 0.5
- Security and protocols2.5 vs 1.8
- Platforms and support1.9 vs 3.9
Weakest against its segment
- Network and streaming0.0 vs 2.8
- Privacy and jurisdiction0.0 vs 2.3
- Price and fair terms1.2 vs 3.4
- Stores connection IP addresses
How the score adds up
Six sub-scores, each against the median of Routers / VPN hardware services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
GL.iNetsegment median
-
Privacy and jurisdiction30% of the score · segment median 2.30.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.82.5
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.41.2
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.52.4
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.80.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.91.9
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
GL.iNet pricing
GL.iNet does not publish a paid price we could read. Market median across the main ranking: €3.13 a month.
Refunds, trial and payment
- Refund window
- 30 (hardware, any reason; official Brand Store only; customer pays return shipping; bulk ≥10 units excluded)
- Refund conditions
- original packaging/accessories, proof of purchase; refund excludes shipping/duties; damaged items report within 7 days; warranty: routers/KVM/gateways 24 months
- Free trial
- Not stated
- Auto-renewal
- Not stated
- Payment methods
- Not stated
Everything GL.iNet publishes
Every fact we collected about GL.iNet, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- GL Technologies (Hong Kong) Limited; GL Intelligence, Inc. (US)
- Registered in
- Hong Kong
- Address
- Unit 601, Building 5W, Hong Kong Science Park, Shatin, N.T., Hong Kong; US: 10400 Eaton Place Ste 215, Fairfax, VA 22030
- Related brands
- GoodCloud
- AstroWarp
- AstroRelay
- GLKVM
- Surveillance alliance (5/9/14 Eyes)
- none (HK; US entity in 5 Eyes)
- Website languages
- EN
- Right-to-left languages
- No
- Currencies on the site
- USD
- Prices depend on country
- Yes region selector
Plans, prices and add-ons
- Plans
- hardware products (no VPN subscription)
- Cheapest price a month
- Not stated
- Monthly plan
- Not stated
- Lifetime plan
- Not stated
- Family plan
- Not stated
- Other add-ons
- ExpressVPN Advanced 12m included with Fortify router
Discounts and programmes
- Student discount
- Not stated
- Affiliate programme
- Yes https://www.gl-inet.com/pages/affiliate-program
Limits and restrictions
- Devices at once
- Not stated
Free plan
- Free plan
- Not stated
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- PayPal
- Not stated
- Cryptocurrency
- Not stated
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 30 (hardware, any reason; official Brand Store only; customer pays return shipping; bulk ≥10 units excluded)
- Refund conditions
- original packaging/accessories, proof of purchase
- refund excludes shipping/duties
- damaged items report within 7 days
- warranty: routers/KVM/gateways 24 months
Free trial terms
- Trial length
- Not stated
- Card needed for the trial
- Not stated
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- Port speed
- up to 1100 Mbps VPN (Beryl 7, Brume 3)
- P2P servers
- Not stated
- Obfuscated servers
- Yes obfuscation toggle mentioned (reviews)
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuard✓ Yes
- OpenVPN✓ Yes
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolNot stated
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Other protocols
- integrated VPN provider logins in admin panel (e.g. PureVPN); manual config upload
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Yes upload own VPN configurations (Add Manually)
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes per tunnel Kill Switch + global Enhanced Kill Switch, firmware v4.8+
- DNS leak protection
- Not stated
- Split tunnelling
- Yes VPN policies by device/MAC, connection type, domain/IP include/exclude; multiple tunnels with priority
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Not stated
- Independent no-logs audit
- Not stated
- Data retention
- relationship + limitation period + 2 months
- Shared with third parties
- affiliates
- processors
- ad networks via cookies
- authorities
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
- GDPR / data protection officer
- No
- Privacy policy updated
- 2026-09-18
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IPAstroWarp: router IP/MAC, connection logs✕ Yes
- Session timesNot stated
- Device inforouter/GoodCloud performance, OS, device type✕ Yes
- App analytics✕ Yes
Apps and devices
- WindowsNot stated
- macOSNot stated
- LinuxNot stated
- iOSNot stated
- AndroidNot stated
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- Routersvendor✓ Yes
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Not stated
- Email / tickets
- Yes cs@gl-inet.com
- Phone
- Yes phone service appointment
- Telegram
- Not stated
- Not stated
- Discord or forum
- Yes Community Forum
- Help articles
- Yes Support Docs
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Yes GoodCloud centralized management
- Dedicated gateway
- Yes Brume VPN gateway; site-to-site
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.33 of 5, smoothed
From 50 collected reviews (raw average 3.00; all VPNs 3.66). Last 90 days: 2.50 from 8.
The company replied to 0 of 25 negative reviews (1–2 stars).
-
App Store
2.87 of 5, smoothed
From 43 collected reviews (raw average 2.09; all VPNs 3.54). Last 90 days: 1.00 from 2.
-
Google Play
2.96 of 5, smoothed
From 181 collected reviews (raw average 2.71; all VPNs 3.90). Last 90 days: 3.45 from 11.
The company replied to 19 of 98 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 3.1 (50 reviews); App Store (US) 3.48 (23 ratings); Google Play 3.2 (571 ratings).
Reviews per month, last 12 months
44 Reddit and forum threads mention GL.iNet (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 1★ · 25 Aug 2026 · US
Trash and spare me the justifications
App Store · 1★ · 28 Jul 2026 · US
Terrible on boarding set up experience
App Store · 2★ · 05 Jul 2026 · US
Good idea, needs work
Google Play · 1★ · 11 Oct 2026
full of issues
Google Play · 5★ · 07 Oct 2026
it works as well the the router does which is well.
Google Play · 5★ · 06 Oct 2026
Easy way to view the current status of my home router on the go
Trustpilot · 1★ · 01 Oct 2026 · GB
The worst router I have ever used — and the support is even worse
Original reviewTrustpilot · 5★ · 15 Sep 2026 · FR
The GL.iNet Flint 4 is an excellent…
Original reviewTrustpilot · 1★ · 06 Sep 2026 · PL
Mudi 7 is an alpha stage product
Original review
Rankings by user reviews
In our rankings
GL.iNet appears on 2 topic pages. Its place on each:
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Owner and jurisdiction
Tools for GL.iNet
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://gl-inet.com
- Pages checked
- https://gl-inet.com; https://www.gl-inet.com/policies/privacy-policy
- Other sources used
- money_back_days/refund_conditions/email_tickets: https://www.gl-inet.com/en-de/policies/refund-policy; kill_switch/split_tunneling/other_protocols/manual_config/discord_or_forum: https://docs.gl-inet.com/router/en/4/interface_guide/vpn_dashboard/
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