F5 BIG-IP APM review: score, privacy and prices

0.81

out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5

  • Business VPN / ZTNA
  • Jurisdiction:USA, 5 Eyes
  • Owner:F5, Inc.
  • Data completeness27%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Security and protocols3.2 vs 1.8
  • Censorship bypass0.0 vs 0.5
  • Platforms and support1.7 vs 3.9

Weakest against its segment

  • Price and fair terms0.0 vs 3.4
  • Network and streaming0.0 vs 2.8
  • Privacy and jurisdiction0.0 vs 2.3
  • Jurisdiction in the 5 Eyes alliance

Compare F5 BIG-IP APM / Global Network side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

F5 BIG-IP APM / Global Networksegment median

  • Privacy and jurisdiction30% of the score · segment median 2.30.0
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.83.2
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.40.0
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.80.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.91.7
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

F5 BIG-IP APM / Global Network pricing

F5 BIG-IP APM / Global Network does not publish a paid price we could read. Free plan: No. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window
Not stated
Free trial
Not stated
Auto-renewal
Not stated
Payment methods
Not stated

Everything F5 BIG-IP APM / Global Network publishes

Every fact we collected about F5 BIG-IP APM / Global Network, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
F5, Inc.
Registered in
USA
Surveillance alliance (5/9/14 Eyes)
5
Website languages
EN
Currencies on the site
none

Plans, prices and add-ons
Plans
BIG-IP Zero Trust Access (quote): perpetual / subscription / marketplace / ELA
Cheapest price a month
Not stated
Monthly plan
Not stated
Lifetime plan
Not stated
Family plan
Not stated

Discounts and programmes
Student discount
Not stated

Limits and restrictions
Devices at once
Not stated

Free plan
Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms
Trial length
Not stated
Where the trial is offered
site (f5.com/trials)
Card needed for the trial
Not stated

Server locations
Countries
Not stated
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption
  • WireGuardNot stated
  • OpenVPNNot stated
  • IKEv2IPsec VPN✓ Yes
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolF5 SSL VPN (Network Access, Layer 3) via F5 Access / Edge Client; per-app VPN✓ Yes
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Other protocols
per-app VPN; IPsec
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking
Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security
Kill switch
Yes Always On VPN mode (Android for Work)
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Yes step-up MFA
Security audits
Not stated
Bug bounty
Not stated

Privacy
No-logs policy
Not stated
Independent no-logs audit
Not stated
Transparency report
Not stated
Warrant canary
Not stated
Anonymous sign-up
Not stated

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPNot stated
  • Session timesNot stated

Apps and devices
  • WindowsNot stated
  • macOSF5 Access for macOS / Edge Client; latest via F5 Downloads✓ Yes
  • LinuxNot stated
  • iOSF5 Access for iOS, iPhone/iPad✓ Yes
  • AndroidF5 Access for Android, incl. ChromeOS; 1M+ installs✓ Yes
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookAndroid app on ChromeOS✓ Yes
  • Smart TVNot stated
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated
App Store rating
1.6 (15 ratings, US, iOS app)
Google Play rating
3.5 (2.06K reviews)
Google Play installs
1M+
Last app update
Android 2026-09-02

Speed, streaming and gaming
10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
Not stated
Live chat 24/7
Not stated
Phone
Not stated
Telegram
Not stated
WhatsApp
Not stated
Help articles
Yes f5.com/support
Server status page
Not stated

For teams and business
SSO / SAML
Yes SSO and access federation, SAML; OAuth 2.0/OIDC
Admin panel
Yes
Dedicated gateway
Yes hardware appliances, virtual editions, cloud
Zero-trust access (ZTNA)
Yes Identity-aware proxy, per-request context-aware access; per-app VPN; device posture checks; step-up MFA
Identity providers
Okta, Azure AD and others (SAML/OIDC)

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • App Store

    2.67 of 5, smoothed

    From 41 collected reviews (raw average 1.61; all VPNs 3.54).

  • Google Play

    2.88 of 5, smoothed

    From 208 collected reviews (raw average 2.64; all VPNs 3.90). Last 90 days: 1.00 from 1.

    The company replied to 0 of 114 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Google Play 3.4 (2.06K ratings).

Reviews per month, last 12 months

  1. Nov ’252 reviews, average 1.0
  2. Dec ’252 reviews, average 2.0
  3. Jan ’263 reviews, average 1.33
  4. Feb ’262 reviews, average 2.0
  5. Mar ’261 reviews, average 1.0
  6. May ’262 reviews, average 1.0
  7. Aug ’261 reviews, average 1.0
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

51 Reddit and forum threads mention F5 BIG-IP APM / Global Network (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • App Store · 1★ · 18 May 2026 · US

    Useless apl

  • App Store · 1★ · 08 Jan 2026 · US

    Still Buggy

  • App Store · 2★ · 08 Jan 2026 · US

    SDK Update - Dark Mode

  • Google Play · 1★ · 10 Aug 2026

    Last update kills the app. Shows up/down speeds but actually blocks all internet connection.

  • Google Play · 1★ · 18 May 2026

    Seriously, controlling my phone's password strength and factory reset policies is crossing the line. You should not do this nor allow this.

  • Google Play · 1★ · 08 Mar 2026

    too many steps and still doesn't work.. horrible app

Rankings by user reviews

Reviews of similar VPNs

Questions about F5 BIG-IP APM / Global Network

Answers built from what F5 BIG-IP APM / Global Network publishes. Open a question to read the details.

F5 BIG-IP APM alternatives: similar VPNs ranked by our score

6 alternatives to F5 BIG-IP APM / Global Network (0.81) from the same segment, by features, price and owner. Highest: Aryaka Unified SASE (1.37).

Alternatives to F5 BIG-IP APM / Global Network

6 alternatives: similar features
#ServiceScore
1Aryaka Unified SASE
Business VPN / ZTNA · USA
1.37
2Palo Alto GlobalProtect / Prisma Access
Business VPN / ZTNA · USA
1.09
3genua
Business VPN / ZTNA · Germany
0.97
4Check Point Remote Access VPN
Business VPN / ZTNA · jurisdiction not stated
0.96
5Palo Alto GlobalProtect
Business VPN / ZTNA · USA
0.87
6Hillstone Networks
Business VPN / ZTNA · jurisdiction not stated
0.50

In our rankings

F5 BIG-IP APM / Global Network appears on 4 topic pages. Its place on each:

Similar VPNs

Owner and jurisdiction

Tools for F5 BIG-IP APM / Global Network

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://f5.com
Pages checked
https://www.f5.com/products/big-ip-services/access-policy-manager
Other sources used
ztna_model, sso_saml, idp_integrations: https://www.f5.com/products/big-ip-services/zero-trust-access (redirect from access-policy-manager); android, chromebook, play_*, app_last_update, kill_switch: https://play.google.com/store/apps/details?id=com.f5.edge.client_ics; macos, proprietary_protocol: https://apps.apple.com/us/app/f5access/id1243219105; ios, appstore_rating: https://apps.apple.com/us/app/f5-access/id1354638393

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