genua review: score, privacy and prices
0.97
out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5
- Business VPN / ZTNA
- Jurisdiction:Germany, 14 Eyes
- Founded1992
- Owner:Bundesdruckerei-Gruppe
- Data completeness33%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Security and protocols3.2 vs 1.8
- Censorship bypass0.0 vs 0.5
- Privacy and jurisdiction0.5 vs 2.3
Weakest against its segment
- Price and fair terms0.0 vs 3.4
- Network and streaming0.0 vs 2.8
- Platforms and support1.7 vs 3.9
- Jurisdiction in the 14 Eyes alliance
How the score adds up
Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
genuasegment median
-
Privacy and jurisdiction30% of the score · segment median 2.30.5
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.83.2
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.40.0
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.80.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.91.7
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
genua pricing
genua does not publish a paid price we could read. Free plan: No. Market median across the main ranking: €3.13 a month.
Refunds, trial and payment
- Refund window
- Not stated
- Free trial
- Not stated
- Auto-renewal
- Not stated
- Payment methods
- Not stated
Everything genua publishes
Every fact we collected about genua, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- genua GmbH (HRB 98238, AG München)
- Registered in
- Germany
- Address
- Domagkstraße 7, 85551 Kirchheim bei München, Germany
- Parent company
- Bundesdruckerei-Gruppe
- Related brands
- genuconnect
- genuscreen
- genuline
- genusphere
- genucenter
- genugate
- genubox
- cognitix Threat Defender
- Founded
- 1992
- Surveillance alliance (5/9/14 Eyes)
- 14
- Website languages
- DE; EN (genua.eu)
- Right-to-left languages
- No
Plans, prices and add-ons
- Plans
- quote-based products
- Cheapest price a month
- Not stated
- Monthly plan
- Not stated
- Lifetime plan
- Not stated
- Family plan
- Not stated
Discounts and programmes
- Student discount
- Not stated
Limits and restrictions
- Devices at once
- Not stated
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- PayPal
- Not stated
- Cryptocurrency
- Not stated
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- Not stated
Free trial terms
- Trial length
- Not stated
- Card needed for the trial
- Not stated
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNot stated
- OpenVPNNot stated
- IKEv2IPsec/IKEv2 for mobile/third-party devices; quantum-resistant key exchange✓ Yes
- L2TP/IPseclisted for Android/Windows/iOS/macOS native clientsYes
- SSTPNot stated
- SoftEtherNot stated
- Own protocolSSHld VPN (layer-4 single-TCP VPN, genuscreen); own crypto in genuconnect✓ Yes
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Other protocols
- IPsec (BSI-conformant)
- Encryption
- IPsec with BSI-compliant crypto algorithms; smartcard auth
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Yes quantum-resistant IPsec/IKEv2, approved VS-NfD/NATO RESTRICTED/EU RESTRICTED
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Split tunnelling
- Not stated
- Ad and malware blocker
- Not stated
- Two-factor sign-in
- Yes smartcard mandatory (genuconnect)
- Security audits
- Not stated
- Bug bounty
- Yes vulnerability reporting page
- Certifications
- approved for VS-NfD, NATO RESTRICTED, RESTREINT UE/EU RESTRICTED
Privacy
- No-logs policy
- Not stated
- Independent no-logs audit
- Not stated
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IPNot stated
- Session timesNot stated
Apps and devices
- Windowsgenuconnect✓ Yes
- macOSnative macOS clients for genuscreen; genuconnect client Windows-only◐ Partial
- LinuxNot stated
- iOSnative iOS clients incl. Apple indigo, via genuscreen✓ Yes
- Androidnative client support listed✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- No
- Live chat 24/7
- Not stated
- Email / tickets
- Yes info@genua.de
- Phone
- Yes +49 89 991950-0
- Telegram
- Not stated
- Not stated
- Support languages
- DE; EN
- Server status page
- Not stated
- Uptime guarantee (SLA)
- 24/7 hotline (service contracts)
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Yes genucenter
- Dedicated gateway
- Yes genuscreen/genuline appliances, virtual
- Zero-trust access (ZTNA)
- Yes genusphere Zero Trust Application Access
- Identity providers
- PKI/smartcard
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Google Play
3.84 of 5, smoothed
From 1 collected reviews (raw average 1.00; all VPNs 3.90). Last 90 days: 1.00 from 1.
The company replied to 0 of 1 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Google Play 3.9.
Reviews per month, last 12 months
27 Reddit and forum threads mention genua (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
Google Play · 1★ · 20 Sep 2026
Leider nicht in deutscher Sprache
Rankings by user reviews
In our rankings
genua appears on 3 topic pages. Its place on each:
Similar VPNs
- Forcepoint ZTNA0.60
- Secomea0.65
- Accops1.19
Also similar to genua
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://genua.de
- Pages checked
- https://genua.de; https://www.genua.de/it-sicherheitsloesungen/vpn-software-client-genuconnect; https://www.genua.de/impressum
- Other sources used
- ikev2/l2tp/proprietary_protocol/post_quantum/ios/android/macos: https://www.genua.de/fileadmin/Loesungen/Downloads/genuscreen-broschuere.pdf; simultaneous_devices/encryption/certifications/price_1m/renewal_note: https://www.genua.de/it-sicherheitsloesungen/vpn-software-client-genuconnect
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