Fortinet FortiClient / FortiZTNA review: score, privacy and prices

0.96

out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5

  • Business VPN / ZTNA
  • Jurisdiction:USA, 5 Eyes
  • Owner:none (Fortinet, Inc.)
  • Data completeness47%
  • Checked2026-10-15
  • Trial without a card
  • Free plan

Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.

In 10 seconds

Strongest against its segment

  • Platforms and support3.8 vs 3.9
  • Censorship bypass0.0 vs 0.5
  • Price and fair terms2.9 vs 3.4

Weakest against its segment

  • Network and streaming0.0 vs 2.8
  • Privacy and jurisdiction0.0 vs 2.3
  • Security and protocols0.7 vs 1.8
  • Jurisdiction in the 5 Eyes alliance
  • Stores connection IP addresses

Compare Fortinet FortiClient / FortiZTNA side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

Fortinet FortiClient / FortiZTNAsegment median

  • Privacy and jurisdiction30% of the score · segment median 2.30.0
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.80.7
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.42.9
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.80.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.93.8
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

Fortinet FortiClient / FortiZTNA pricing

Fortinet FortiClient / FortiZTNA does not publish a paid price we could read. Free plan: Yes FortiClient VPN-only client, no support/central management. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window
Not stated
Free trial
no fixed term (EMS trial usable indefinitely; 3 endpoints + 3 Chromebooks), site (Free Trials, EMS trial download, virtual demo)
Card needed for trial
No FortiCloud account required; one EMS trial per account
Auto-renewal
Not stated
Payment methods
via Fortinet partners/resellers (quote-based licensing)

Everything Fortinet FortiClient / FortiZTNA publishes

Every fact we collected about Fortinet FortiClient / FortiZTNA, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity
Fortinet, Inc.
Registered in
USA (EU-US Data Privacy Framework certified)
Parent company
none (Fortinet, Inc.)
Related brands
  • FortiGate
  • FortiSASE
  • FortiClient EMS
  • FortiAuthenticator
  • FortiToken
  • Linksys group
Surveillance alliance (5/9/14 Eyes)
5
Website languages
  • EN (US, UK)
  • DE
  • FR
  • IT
  • ZH-CN
  • ZH-TW
  • KO
  • JA
  • PT-BR
  • ES-LATAM
Right-to-left languages
No
Currencies on the site
none

Plans, prices and add-ons

Plans
  • FortiClient VPN-only (free download)
  • Standalone
  • VPN/ZTNA
  • EPP/APT
  • Managed
Billing terms
quote
Cheapest price a month
0 (VPN-only client)
Monthly plan
Not stated
Lifetime plan
Not stated
Family plan
Not stated
Business price per user
quote, per endpoint licensing via ordering guide

Discounts and programmes

Student discount
Not stated
Affiliate programme
No partner/reseller program

Limits and restrictions

Devices at once
Not stated

Free plan

Free plan
Yes FortiClient VPN-only client, no support/central management
Free data
Not stated
Ads in the free plan
No
Other free plan terms
VPN-only; upgrade for support, EMS management, ZTNA posture

Payment and subscription

Payment methods
via Fortinet partners/resellers (quote-based licensing)
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms

Trial length
no fixed term (EMS trial usable indefinitely; 3 endpoints + 3 Chromebooks)
Where the trial is offered
site (Free Trials, EMS trial download, virtual demo)
Trial limits
3 non-Chromebook endpoints + 3 Chromebooks; 1 EMS trial per FortiCloud account
Instead of a trial
free VPN-only client
Card needed for the trial
No FortiCloud account required; one EMS trial per account

Server locations

Countries
Not stated
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features

RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption

  • WireGuard✕ No
  • OpenVPN✕ No
  • IKEv2IPsec dial-up remote access, IKEv2 over UDP or TCP✓ Yes
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / Reality✕ No
  • VMess✕ No
  • Trojan✕ No
  • Shadowsocks✕ No
  • Hysteria2✕ No
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Other protocols
SSL VPN / IPsec; ZTNA over TLS to access proxy
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking

Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security

Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Yes
Ad and malware blocker
Not stated
Two-factor sign-in
Yes MFA, FortiToken/FortiAuthenticator
Security audits
Not stated
Bug bounty
Not stated

Privacy

No-logs policy
Not stated
Independent no-logs audit
Not stated
Data retention
  • until no longer needed
  • backups longer
  • Cloud Sandbox suspicious files 60 days
Shared with third parties
affiliates, resellers, service providers, marketing/analytics (CCPA sale/share), CERTs, government
Trackers on the website
marketing/analytics cookies
Transparency report
Not stated
Warrant canary
Not stated
Law enforcement requests
discloses to comply with law, incl. national security/law enforcement
Anonymous sign-up
Not stated
GDPR / data protection officer
  • no DPO named
  • privacy@fortinet.com
  • dsar@fortinet.com
Privacy policy updated
2025-09-15 (effective)

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPprocessor data: IP/MAC, device name, OS✕ Yes
  • Session timesNot stated
  • Device info✕ Yes

Apps and devices

  • Windowsx64, ARM✓ Yes
  • macOS✓ Yes
  • Linux.rpm/.deb, ARM64✓ Yes
  • iOS✓ Yes
  • Android✓ Yes
  • Android TV✕ No
  • Fire TV✕ No
  • Apple TV✕ No
  • Chromebookweb filter edition✓ Yes
  • Smart TV✕ No
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consoles✕ No
Browser extensions
Not stated

Speed, streaming and gaming

10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support

Live chat
Not stated
Live chat 24/7
Not stated
Email / tickets
Yes
Phone
Yes 24x7 FortiCare
Telegram
Not stated
WhatsApp
Not stated
Response time (claimed)
15 min critical (FortiCare Elite)
Help articles
Yes
Server status page
Not stated

For teams and business

SSO / SAML
Not stated
Admin panel
Yes FortiClient EMS / FortiClient Cloud
Dedicated gateway
Yes customer FortiGate
Zero-trust access (ZTNA)
Yes Universal ZTNA in FortiOS 7.0+; FortiSASE cloud
Identity providers
  • Windows AD
  • Google Workspace
  • FortiAuthenticator
  • Idaptive
  • METTCARE

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    2.63 of 5, smoothed

    From 43 collected reviews (raw average 1.42; all VPNs 3.66). Last 90 days: 1.00 from 2.

    The company replied to 0 of 39 negative reviews (1–2 stars).

  • App Store

    2.98 of 5, smoothed

    From 99 collected reviews (raw average 2.70; all VPNs 3.54). Last 90 days: 2.00 from 2.

Ratings shown on the platforms themselves: Trustpilot TrustScore 1.5 (43 reviews); App Store (US) 2.87 (123 ratings).

Reviews per month, last 12 months

  1. Nov ’251 reviews, average 1.0
  2. Dec ’251 reviews, average 1.0
  3. Jan ’262 reviews, average 3.0
  4. Feb ’261 reviews, average 1.0
  5. Mar ’263 reviews, average 2.0
  6. Apr ’262 reviews, average 1.0
  7. May ’264 reviews, average 1.75
  8. Jun ’264 reviews, average 1.0
  9. Aug ’261 reviews, average 1.0
  10. Sep ’263 reviews, average 1.67
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

24 Reddit and forum threads mention Fortinet FortiClient / FortiZTNA (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • App Store · 3★ · 19 Sep 2026 · US

    App improvement no hide of token

  • App Store · 1★ · 18 Sep 2026 · US

    Token Export doesn't work

  • App Store · 4★ · 28 May 2026 · GB

    Works Well

  • Trustpilot · 1★ · 11 Sep 2026 · US

    It won't let me play chess

    Original review
  • Trustpilot · 1★ · 04 Aug 2026 · US

    Concerns Regarding Perception Point Support

    Original review
  • Trustpilot · 1★ · 16 Jun 2026 · HK

    Unsigma

    Original review

In our rankings

Fortinet FortiClient / FortiZTNA appears on 3 topic pages. Its place on each:

Same owner

Owner and jurisdiction

Sources and changes

Collected 2026-10-15.

Website
https://fortinet.com
Pages checked
https://fortinet.com; https://www.fortinet.com/support/product-downloads; https://www.fortinet.com/products/endpoint-security/forticlient; https://www.fortinet.com/corporate/about-us/privacy; https://www.fortinet.com/solutions/enterprise-midsize-business/network-access/application-access
Other sources used
split/edition/support/chromebook/sso: https://www.fortinet.com/products/endpoint-security/forticlient; trial_days/card_required_for_trial/trial_limits: https://docs.fortinet.com/document/forticlient/latest/ems-administration-guide/883953/free-trial-license; ikev2/proprietary_protocol: https://docs.fortinet.com/document/fortigate/7.6.5/administration-guide/155142 (SSL VPN tunnel mode to IPsec VPN migration; IKEv2 UDP/TCP) and https://community.fortinet.com/fortigate-3/technical-tip-ssl-vpn-does-not-connect-when-the-fortigate-is-on-v7-6-3-205020; protocol no flags: absence in official FortiClient feature list (enterprise IPsec/SSL/ZTNA client)

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When (UTC)FieldWasNow
2026-10-16holdingnone (fortinet )fortinet