Sophos review: score, privacy and prices
out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5
- Business VPN / ZTNA
- Jurisdiction:UK, 5 Eyes
- Data completeness47%
- Checked2026-10-15
- Trial without a card
In 10 seconds
Strongest against its segment
- Censorship bypass0.0 vs 0.5
- Platforms and support3.1 vs 3.9
- Security and protocols0.7 vs 1.8
Weakest against its segment
- Network and streaming0.0 vs 2.8
- Price and fair terms0.8 vs 3.4
- Privacy and jurisdiction0.0 vs 2.3
- Jurisdiction in the 5 Eyes alliance
How the score adds up
Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
Sophossegment median
-
Privacy and jurisdiction30% of the score · segment median 2.30.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.80.7
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.40.8
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.80.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.93.1
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Sophos pricing
Sophos does not publish a paid price we could read. Free plan: No. Market median across the main ranking: €3.13 a month.
Refunds, trial and payment
- Refund window
- Not stated
- Free trial
- Not stated
- Card needed for trial
- No trial via Sophos Central account, no upfront costs
- Auto-renewal
- Not stated
- Payment methods
- via partners/resellers
Everything Sophos publishes
Every fact we collected about Sophos, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Sophos Limited (company no. 2096520, England & Wales)
- Registered in
- UK
- Address
- The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, United Kingdom
- Related brands
- Sophos ZTNA
- Sophos Workspace Protection
- Protected Browser
- Sophos Firewall
- Sophos Endpoint
- Sophos MDR/XDR
- Taegis XDR
- Surveillance alliance (5/9/14 Eyes)
- 5
- Website languages
- EN (en-us only in switcher)
- Right-to-left languages
- No
- Currencies on the site
- none
Plans, prices and add-ons
- Plans
- Sophos ZTNA (in Workspace Protection bundle)
- Cheapest price a month
- Not stated
- Monthly plan
- Not stated
- Lifetime plan
- Not stated
- Family plan
- Not stated
- Business price per user
- quote only (via partners)
- Other add-ons
- DNS protection
- email monitoring
- Protected Browser (Workspace Protection bundle)
Discounts and programmes
- Discount shown
- No
- Sale running when checked
- No
- Student discount
- Not stated
- Affiliate programme
- No partner program https://www.sophos.com/en-us/partners
Limits and restrictions
- Devices at once
- Not stated
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- via partners/resellers
- PayPal
- Not stated
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- No
- Identity check (KYC)
- Yes business account
- Money-back guarantee, days
- Not stated
Free trial terms
- Trial length
- Not stated
- Where the trial is offered
- site (free trial: https://www.sophos.com/en-us/free-trials)
- Instead of a trial
- Sophos Central free trial
- Card needed for the trial
- No trial via Sophos Central account, no upfront costs
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardreview✕ No
- OpenVPN(Sophos Firewall SSL VPN uses OpenVPN-based .ovpn configs) (review)✓ Yes
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocol✕ No
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Other protocols
- ZTNA RDP/SSH client in Protected Browser
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Split tunnelling
- Not stated
- Ad and malware blocker
- Yes DNS protection (Workspace Protection)
- Two-factor sign-in
- Yes MFA required for ZTNA access
- Security audits
- Not stated
- Bug bounty
- Not stated
- Certifications
- business certifications page linked (not read)
Privacy
- No-logs policy
- Not stated
- Independent no-logs audit
- Not stated
- Data retention
- as long as necessary for purposes / legal, tax, regulatory requirements
- Shared with third parties
- section 'With whom might we share your personal data' (affiliates, providers); also receives data from third parties for compliance checks
- Trackers on the website
- performance, functional and targeting cookies (OneTrust preference center)
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- No
- GDPR / data protection officer
- dataprotection@sophos.com
- Privacy policy updated
- 2026-07-01
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Emailcontact/account data✕ Yes
- Connection IPNot stated
- Session timesNot stated
- App analyticsperformance/targeting cookies on site✕ Yes
Apps and devices
- WindowsZTNA agent Win10 1803+; Sophos Connect✓ Yes
- macOSZTNA agent macOS 11+; Sophos Connect✓ Yes
- Linuxnative client; SSL VPN via third-party OpenVPN client (review)✕ No
- iOSSophos client; IPsec profile via VPN Portal / third-party .ovpn (review)✓ Yes
- AndroidSophos client; third-party IPsec/.ovpn clients (review)✕ No
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Not stated
- Email / tickets
- Yes support portal https://support.sophos.com/support
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Discord or forum
- Sophos Community forums
- Help articles
- Yes docs.sophos.com
- Server status page
- Yes https://status.sophos.com/
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Yes Sophos Central / Sophos Fusion
- Dedicated gateway
- Yes ZTNA gateway built into Sophos Firewall
- Zero-trust access (ZTNA)
- Yes ZTNA, per-app least-privilege, device posture + Synchronized Security; gateway in firewall; Protected Browser clientless RDP/SSH
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
2.57 of 5, smoothed
From 64 collected reviews (raw average 1.72; all VPNs 3.66). Last 90 days: 1.00 from 2.
The company replied to 0 of 52 negative reviews (1–2 stars).
-
App Store
3.59 of 5, smoothed
From 71 collected reviews (raw average 3.63; all VPNs 3.54).
-
Google Play
3.92 of 5, smoothed
From 400 collected reviews (raw average 3.92; all VPNs 3.90). Last 90 days: 3.95 from 43.
The company replied to 27 of 87 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 1.5 (64 reviews); App Store (US) 4.01 (253 ratings); Google Play 4.0 (47.7K ratings).
Reviews per month, last 12 months
41 Reddit and forum threads mention Sophos (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 3★ · 28 Apr 2026 · US
Ummm I think I’m hacked
App Store · 3★ · 04 Nov 2025 · GB
Its okay
App Store · 5★ · 12 Mar 2025 · US
Works well
Google Play · 4★ · 14 Oct 2026
This app is exceptional,for free this is the gold standard for protection. However the battery consumption is a little increased. Some bugs like lock screen…
Google Play · 1★ · 09 Oct 2026
pretty new front page on desktop but your monkeys locked everyone out
Google Play · 5★ · 09 Oct 2026
Very Good job this antivirus app device and sdcard both very good scan I recommend all antivirus user use this app. please I advise one booster or cache…
Trustpilot · 1★ · 28 Sep 2026 · AU
3 year auto renewal process- no warning…
Original reviewTrustpilot · 1★ · 15 Sep 2026 · US
Terrible customer service
Original reviewTrustpilot · 1★ · 28 Jun 2026 · CH
It was not possible to install Sophos…
Original review
Rankings by user reviews
In our rankings
Sophos appears on 3 topic pages. Its place on each:
Similar VPNs
- Simply5 CloudLAN0.87
- AWS Client VPN0.87
- Securepoint0.82
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://sophos.com
- Pages checked
- https://sophos.com; https://www.sophos.com/en-us/products/zero-trust-network-access; https://www.sophos.com/en-us/legal/sophos-group-privacy-notice
- Other sources used
- windows/macos (ZTNA agent): https://docs.sophos.com/central/ZTNA/startup/en-us/setup/InstallAgent/; openvpn/ikev2/wireguard/linux/ios/android: https://www.avanet.com/kb/vergleich-sophos-connect-client-oder-ssl-vpn-client/ (Sophos partner KB); trial_where/card_required_for_trial: https://www.sophos.com/en-us/free-trials and https://prod.cms.sophos.com/en-us/products/zero-trust-network-access/free-trial
- Pricing page: none (How to buy / partners)
- Privacy policy
- Terms of service
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