Open Systems review: score, privacy and prices

0.73

out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5

  • Business VPN / ZTNA
  • Jurisdiction:Switzerland, outside 5/9/14 Eyes
  • Owner:Swiss Post Group
  • Data completeness27%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Network and streaming3.3 vs 2.8
  • Censorship bypass0.0 vs 0.5
  • Privacy and jurisdiction1.3 vs 2.3

Weakest against its segment

  • Platforms and support0.0 vs 3.9
  • Price and fair terms0.0 vs 3.4
  • Security and protocols0.0 vs 1.8

Compare Open Systems side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

Open Systemssegment median

  • Privacy and jurisdiction30% of the score · segment median 2.31.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.80.0
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.40.0
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.83.3
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.90.0
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

Open Systems pricing

Open Systems does not publish a paid price we could read. Free plan: No. Market median across the main ranking: €3.13 a month.

All plans as published

PlanPrice for term
Managed SASE / ZTNA (stand-alone or add-on)quote

Refunds, trial and payment

Refund window
Not stated
Free trial
No demo on request
Auto-renewal
Not stated
Payment methods
Not stated

Everything Open Systems publishes

Every fact we collected about Open Systems, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
Open Systems AG
Registered in
Switzerland
Address
Räffelstrasse 29, 8045 Zürich, Switzerland
Parent company
Swiss Post Group
Related brands
Mission Control
Surveillance alliance (5/9/14 Eyes)
none
Website languages
  • EN
  • DE
  • FR
  • ES
Right-to-left languages
No

Plans, prices and add-ons
Plans
  • SASE
  • SD-WAN
  • ZTNA
  • SSE
  • Firewall
  • SWG
  • CASB
  • Email Security
  • NDR
  • GenAI Security (quote-based)
Cheapest price a month
Not stated
Monthly plan
Not stated
Lifetime plan
Not stated
Family plan
Not stated
Business price per user
quote only
Password manager
No
eSIM
No
Identity protection
No
Cloud storage
No
Other add-ons
  • Advanced Threat Protection
  • Cloud Sandbox
  • NDR
  • AI DLP

Discounts and programmes
Student discount
Not stated
Affiliate programme
No partner program for resellers/MSPs: /partners/

Limits and restrictions
Devices at once
Not stated

Free plan
Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms
Trial length
No demo on request
Instead of a trial
30-min demo with engineer
Card needed for the trial
Not stated

Server locations
Countries
180+ countries connected (claim)
Servers
500+ PoPs (claim, Global Connectivity Services)
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption
  • WireGuardNot stated
  • OpenVPNNot stated
  • IKEv2Not stated
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / Reality✕ No
  • VMess✕ No
  • Trojan✕ No
  • Shadowsocks✕ No
  • Hysteria2✕ No
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Other protocols
site-to-site IPsec (automatic tunnels, regular key rotation); SD-WAN path selection
Encryption
IPsec for WAN site-to-site; traffic decrypted at enforcement points for inspection (single-pass)
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking
Obfuscation (stealth mode)
No
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security
Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy
No-logs policy
Not stated
Independent no-logs audit
Not stated
Data retention
until purpose ends / legal retention
Shared with third parties
  • Cloudflare
  • Usercentrics
  • HubSpot
  • Google
  • LinkedIn (US transfers via SCC/DPF)
Trackers on the website
  • Cookiebot
  • Google Analytics
  • Google Ads
  • AdSense
  • LinkedIn Insight Tag
  • HubSpot
  • Cloudflare
Transparency report
Not stated
Warrant canary
Not stated
Law enforcement requests
not described (disclosure when required by law)
Anonymous sign-up
Not stated
GDPR / data protection officer
Dr. C. Schäfer, Active Assets A2 GmbH (privacy@open-systems.com)
Privacy policy updated
2026-08-14

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPNot stated
  • Session timesNot stated
  • App analyticswebsite: Google Analytics, HubSpot, LinkedIn Insight✕ Yes

Apps and devices
  • WindowsNot stated
  • macOSNot stated
  • LinuxNot stated
  • iOSNot stated
  • AndroidNot stated
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming
10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
No
Live chat 24/7
No
Email / tickets
Yes support@open.ch
Phone
Yes 24/7 (CH +41 58 100 11 11; intl +800 00 724 000; US 1-800-724-2407)
Telegram
Not stated
WhatsApp
Not stated
Server status page
Not stated

For teams and business
SSO / SAML
Not stated
Admin panel
Yes Customer Portal control.open.ch
API
Yes public API & docs
Zero-trust access (ZTNA)
Yes agentless or agent-based ZTNA via cloud ZTNA PoPs; identity, device posture & NDR risk-based continuous validation; 24/7 managed by L3 engineers
Identity providers
  • works with existing identity provider
  • MFA, certificates
  • device posture
  • NDR risk score

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

  • Trustpilot

    4.09 of 5, smoothed

    From 200 collected reviews (raw average 4.20; all VPNs 3.66). Last 90 days: 4.20 from 200.

    The company replied to 29 of 33 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 4.0 (12744 reviews).

Reviews per month, last 12 months

  1. Oct ’26200 reviews, average 4.2
Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

48 Reddit and forum threads mention Open Systems (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

  • Trustpilot · 5★ · 16 Oct 2026 · US

    We received our check order very fast…

    Original review

  • Trustpilot · 5★ · 16 Oct 2026 · US

    Efficient & prompt delivery

    Original review

  • Trustpilot · 1★ · 15 Oct 2026 · US

    Bad spelling

    Original review

Rankings by user reviews

Reviews of similar VPNs

In our rankings

Open Systems appears on 3 topic pages. Its place on each:

Similar VPNs

Owner and jurisdiction

Closed services Open Systems replaces

Services that shut down or moved, for which this is one of five live alternatives.

Tools for Open Systems

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://open-systems.com
Pages checked
["https://open-systems.com", "https://open-systems.trustshare.com/home", "https://open-systems.com/privacy-policy/"]
Other sources used
plans, price_*, trial_where, ztna_model, idp_integrations: https://www.open-systems.com/sase/ztna/; other_protocols, encryption: https://www.open-systems.com/sase/encryption-routing/; affiliate_program: https://www.open-systems.com/; servers_count: https://open-systems.com/sase/global-connectivity/ (snippet 'coverage of more than 500 PoPs around the globe'); ZTNA agentless or agent-based: https://open-systems.com/sase/ztna/ and https://open-systems.com/img/os/pdf/en/solution-brief/OS_ProductBrief_ZTNA-EN.pdf (snippet)

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