Ericom ZTEdge review: score, privacy and prices

0.54

out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5

  • Business VPN / ZTNA
  • Jurisdiction:Israel, outside 5/9/14 Eyes
  • Owner:Cradlepoint, Inc. (Ericsson)
  • Data completeness20%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Censorship bypass0.0 vs 0.5
  • Privacy and jurisdiction1.3 vs 2.3
  • Security and protocols0.7 vs 1.8

Weakest against its segment

  • Platforms and support0.0 vs 3.9
  • Price and fair terms0.0 vs 3.4
  • Network and streaming0.0 vs 2.8
  • Stores session times

Compare Ericom ZTEdge side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

Ericom ZTEdgesegment median

  • Privacy and jurisdiction30% of the score · segment median 2.31.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.80.7
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.40.0
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.80.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.90.0
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

Ericom ZTEdge pricing

Ericom ZTEdge does not publish a paid price we could read. Free plan: No. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window
Not stated
Free trial
Not stated
Auto-renewal
Not stated
Payment methods
via sales / partners (distributors, resellers, MSSPs); demo-led, no online checkout

Everything Ericom ZTEdge publishes

Every fact we collected about Ericom ZTEdge, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company
Legal entity
Ericom Software Ltd. (Reg. 51-189151-7); Ericom Software, Inc. (US)
Registered in
Israel
Address
c/o Regus, 28 Dam Hamacabim St, Modi'in 7178594, Israel
Parent company
Cradlepoint, Inc. (Ericsson)
Related brands
  • Cradlepoint
  • Ericsson NetCloud
  • ZTEdge
Surveillance alliance (5/9/14 Eyes)
none
Website languages
EN
Right-to-left languages
No

Plans, prices and add-ons
Plans
ZTEdge SSE (quote-based)
Cheapest price a month
Not stated
Monthly plan
Not stated
Lifetime plan
Not stated
Family plan
Not stated

Discounts and programmes
Student discount
Not stated
Affiliate programme
No consumer affiliate; partner program for VARs, MSSPs, technology partners

Limits and restrictions
Devices at once
Not stated

Free plan
Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription
Payment methods
via sales / partners (distributors, resellers, MSSPs); demo-led, no online checkout
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms
Trial length
Not stated
Where the trial is offered
site (sales)
Instead of a trial
demo
Card needed for the trial
Not stated

Server locations
Countries
Not stated
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
Own servers
Yes Ericom Global Cloud (incl. AWS Israel region)
P2P servers
Not stated
Obfuscated servers
Not stated

Network features
RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption
  • WireGuardNot stated
  • OpenVPNNot stated
  • IKEv2Not stated
  • L2TP/IPsecNot stated
  • SSTPNot stated
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking
Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security
Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Not stated
Two-factor sign-in
Yes MFA mentioned
Security audits
Not stated
Bug bounty
Not stated
Certifications
EU-US/UK/Swiss Data Privacy Framework (Ericom Software, Inc.)

Privacy
No-logs policy
No
Independent no-logs audit
Not stated
Data retention
  • as long as needed / by law
  • customer-configurable admin logs
  • RBI session data deleted at session end
Shared with third parties
affiliates (Cradlepoint/Ericsson), subprocessors (DataDog, OCI, AWS, Salesforce, Google DLP...), ad/marketing partners
Trackers on the website
cookies, third-party ad networks, Google Tag Manager
Transparency report
Not stated
Warrant canary
Not stated
Law enforcement requests
discloses when required by law/legal process/government incl. national security
Anonymous sign-up
Not stated
GDPR / data protection officer
no named DPO (privacy@cradlepoint.com)
Privacy policy updated
2024-01-31

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Email✕ Yes
  • Connection IPNot stated
  • Session timesbrowsing/network activity with timestamps, processor role✕ Yes
  • Device info✕ Yes
  • App analyticsusage analytics✕ Yes

Apps and devices
  • WindowsNot stated
  • macOSNot stated
  • LinuxNot stated
  • iOSNot stated
  • AndroidNot stated
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming
10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support
Live chat
No phone + support request form
Live chat 24/7
No Technical Assistance Center during U.S. business hours
Email / tickets
Yes support request form
Phone
Yes +1 833 971 2188 (U.S. business hours)
Telegram
Not stated
WhatsApp
Not stated
Support languages
EN; JA (separate Japan product support)
Help articles
Yes docs.ericom.com
Server status page
Not stated

For teams and business
SSO / SAML
Not stated
Admin panel
Yes cloud platform
Zero-trust access (ZTNA)
Yes ZTNA (client and clientless), SWG, CASB, RBI, DLP, IAM with MFA — SSE/SASE platform

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

No reviews collected for this service.

21 Reddit and forum threads mention Ericom ZTEdge (titles and search snippets only).

Latest reviews and related rankings

Reviews of similar VPNs

Questions about Ericom ZTEdge

Answers built from what Ericom ZTEdge publishes. Open a question to read the details.

Ericom ZTEdge alternatives: similar VPNs ranked by our score

6 alternatives to Ericom ZTEdge (0.54) from the same segment, by features, price and owner. Highest: OpenVPN (Access Server / CloudConnexa) (2.46).

Alternatives to Ericom ZTEdge

6 alternatives: similar features
#ServiceScoreFrom
1OpenVPN (Access Server / CloudConnexa)
Business VPN / ZTNA · USA Free plan
2.46€6.02per month
2NordLayer
Business VPN / ZTNA · USA
1.26€5.16per month
3Accops
Business VPN / ZTNA · India
1.19—
4Advantech WebAccess/VPN
Business VPN / ZTNA · jurisdiction not stated Free plan
1.06—
5Akamai Enterprise Application Access
Business VPN / ZTNA · USA
0.87—
6Alibaba Cloud VPN Gateway
Business VPN / ZTNA · jurisdiction not stated
0.78—

Ericom ZTEdge compared side by side

In our rankings

Ericom ZTEdge appears on 3 topic pages. Its place on each:

Similar VPNs

Ericom ZTEdge compared

Closed services Ericom ZTEdge replaces

Services that shut down or moved, for which this is one of five live alternatives.

Tools for Ericom ZTEdge

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://ericom.com
Pages checked
https://ericom.com (cached copy, last-modified 2025-12-03); https://www.ericom.com/privacy-policy/
Other sources used
payment_methods, affiliate_program: https://www.ericom.com/ (Partners menu: distributors-resellers-mssps, mssps-and-ztedge); live_chat, phone, email_tickets, support_languages: https://www.ericom.com/support/; ztna_model, proprietary_protocol: https://www.ericom.com/platform-overview/ and https://www.ericom.com/secure-access-unmanaged-devices/

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