Absolute Secure Access review: score, privacy and prices
out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5
- Business VPN / ZTNA
- Jurisdiction:Canada, 5 Eyes
- Owner:Absolute Security
- Data completeness40%
- Checked2026-10-15
Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.
In 10 seconds
Strongest against its segment
- Platforms and support3.6 vs 3.9
- Censorship bypass0.0 vs 0.5
- Security and protocols0.0 vs 1.8
Weakest against its segment
- Price and fair terms0.0 vs 3.4
- Network and streaming0.0 vs 2.8
- Privacy and jurisdiction0.0 vs 2.3
- Jurisdiction in the 5 Eyes alliance
- Stores connection IP addresses
How the score adds up
Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
Absolute Secure Accesssegment median
-
Privacy and jurisdiction30% of the score · segment median 2.30.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.80.0
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.40.0
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.0
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.80.0
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.93.6
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Absolute Secure Access pricing
Absolute Secure Access does not publish a paid price we could read. Free plan: No. Market median across the main ranking: €3.13 a month.
All plans as published
| Plan | Price for term | Renewal price |
|---|---|---|
| Absolute Core (ZTNA+NAC) | quote | quote |
| Absolute Edge (+CASB, DEM, NPMD) | quote | quote |
| Absolute Enterprise (+SWG, RBI, CDR, DLP) | quote | quote |
Refunds, trial and payment
- Refund window
- Not stated
- Free trial
- 0 days
- Auto-renewal
- Not stated
- Payment methods
- via sales/authorized resellers (B2B)
Everything Absolute Secure Access publishes
Every fact we collected about Absolute Secure Access, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Absolute Software Corporation
- Registered in
- Canada (British Columbia)
- Address
- 980 Howe Street, Suite 1400, Vancouver, BC V6Z 0C8, Canada
- Parent company
- Absolute Security
- Related brands
- Absolute Secure Access (ex-NetMotion)
- Absolute Secure Web Gateway
- Absolute Insights for Network
- Comply to Connect
- Surveillance alliance (5/9/14 Eyes)
- 5
- Website languages
- EN
- JA
- ES
- PT
- Right-to-left languages
- No
- Currencies on the site
- none
Plans, prices and add-ons
- Plans
- Core
- Edge
- Enterprise
- Cheapest price a month
- Not stated
- Monthly plan
- Not stated
- Lifetime plan
- Not stated
- Family plan
- Not stated
Discounts and programmes
- Student discount
- Not stated
- Affiliate programme
- Yes partner program (resellers)
Limits and restrictions
- Devices at once
- Not stated
- Features locked to higher plans
- CASB/DEM/NPMD = Edge; SWG/RBI/CDR/DLP/Endpoint Compliance = Enterprise
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- via sales/authorized resellers (B2B)
- PayPal
- Not stated
- Cryptocurrency
- No B2B via sales/resellers
- Cash
- Not stated
- Gift cards
- Not stated
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- Not stated
Free trial terms
- Trial length
- 0 days
- Instead of a trial
- product tour; request a demo
- Card needed for the trial
- Not stated
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNot stated
- OpenVPNNot stated
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolNot stated
- VLESS / Reality✕ No
- VMess✕ No
- Trojan✕ No
- Shadowsocks✕ No
- Hysteria2✕ No
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Split tunnelling
- Yes (policy-based split or force tunnel; force tunnel default) (review)
- Ad and malware blocker
- Yes SWG with multi-AV scans (Enterprise)
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
- Certifications
- ISO/IEC 27001
- SOC 2
- FedRAMP ATO
- GovRAMP Moderate
Privacy
- No-logs policy
- Not stated
- Independent no-logs audit
- Not stated
- Data retention
- as long as necessary; Secure Access data retention 90 days (product page)
- Shared with third parties
- affiliates, service providers, OEM partners, resellers, analytics/ad providers; no sale
- Trackers on the website
- performance, functional, targeting cookies; pixels
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Law enforcement requests
- disclose on subpoena/warrant/court order; stolen-device data to police with consent
- Anonymous sign-up
- Not stated
- GDPR / data protection officer
- Yes Privacy Officer/DPO, privacy@absolute.com
- Privacy policy updated
- 2022-09-16
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IPdevice IP via agent✕ Yes
- Session timesNot stated
- Device infoagent: device IP, name, user name, hardware, software✕ Yes
Apps and devices
- Windowsself-healing client✓ Yes
- macOSSecure Access Client macOS 11+, Intel and ARM✓ Yes
- Linux✕ No
- iOS✕ No
- AndroidAndroid 8.0+, Android Enterprise, Samsung Knox✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Not stated
- App languages
- EN
- FR
- ES
- JA
- DE
- IT
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Not stated
- Phone
- Yes sales 1-877-600-2295
- Telegram
- Not stated
- Not stated
- Discord or forum
- Absolute Community forum
- Support languages
- Client UI: EN, FR, ES, JA, DE, IT; server: EN, JA
- Help articles
- Yes knowledge base
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Yes Insights for Network dashboards
- Zero-trust access (ZTNA)
- Yes SSE: ZTNA + NAC, Comply to Connect posture
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.59 of 5, smoothed
From 3 collected reviews (raw average 2.33; all VPNs 3.66). Last 90 days: 1.00 from 1.
The company replied to 0 of 2 negative reviews (1–2 stars).
-
App Store
3.38 of 5, smoothed
From 5 collected reviews (raw average 1.80; all VPNs 3.54).
-
Google Play
3.75 of 5, smoothed
From 20 collected reviews (raw average 3.40; all VPNs 3.90).
The company replied to 6 of 6 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 2.9 (3 reviews); App Store (US) 3.95 (21 ratings); Google Play 3.5 (63 ratings).
Reviews per month, last 12 months
44 Reddit and forum threads mention Absolute Secure Access (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
App Store · 1★ · 13 May 2021 · US
Internet connection issues version 12.12.16943
App Store · 5★ · 25 Sep 2020 · US
App not working after ios14 update
App Store · 1★ · 05 Jun 2019 · US
Update crashes programs
Google Play · 1★ · 01 Jul 2025
rubbish worked perfectly well before but now I cannot access anything
Google Play · 1★ · 24 Mar 2023
I can no longer connect. The app worked fine under the Mobility Netmotion app. I'm getting a incompatible with FIPS security requirements error.
Google Play · 1★ · 09 Mar 2023
This no longer works on a Chromebook. With the "upgrade" to Secure Access, the app fails on startup with an error that it cannot find shared libraries. This is…
Trustpilot · 1★ · 18 Sep 2026 · US
Scam practices! Hidden subscriptions and impossible to cancel ⚠️
Original reviewTrustpilot · 1★ · 18 Feb 2025 · GB
SCAM
Original reviewTrustpilot · 5★ · 04 Jan 2025 · CA
A Foundational Cybersecurity Company
Original review
Rankings by user reviews
Questions about Absolute Secure Access
Answers built from what Absolute Secure Access publishes. Open a question to read the details.
Absolute Secure Access alternatives: similar VPNs ranked by our score
6 alternatives to Absolute Secure Access (0.36) from the same segment, by features, price and owner. Highest: AWS Client VPN (0.87).
Alternatives to Absolute Secure Access
| # | Service | Score | From |
|---|---|---|---|
| 1 | AWS Client VPN | 0.87 | — |
| 2 | Juniper Secure Connect | 0.73 | — |
| 3 | Microsoft Entra Private Access | 0.72 | €4.30per month |
| 4 | Huawei SecoClient (USG/Eudemon VPN client) | 0.67 | — |
| 5 | HPE Aruba Networking SSE (ex-Axis Security) | 0.52 | — |
| 6 | Island Enterprise Browser | 0.43 | — |
In our rankings
Absolute Secure Access appears on 3 topic pages. Its place on each:
Owner and jurisdiction
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://absolute.com
- Pages checked
- https://absolute.com; https://www.absolute.com/platform/secure-access; https://www.absolute.com/company/legal/privacy
- Other sources used
- plans/ztna_model/admin_panel/phone: https://www.absolute.com/platform/secure-access; macos/ios/linux/android/support_languages/app_languages/servers_count: https://www.absolute.com/platform/requirements; discord_or_forum/kb_articles: https://www.absolute.com/platform/secure-access (support menu); split_tunneling: https://directaccess.richardhicks.com/tag/split-tunnel/page/3/
- Pricing page: none (request a demo)
- Privacy policy
- Terms of service
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