PrivateRouter review: score, privacy and prices
out of 10not in the main ranking (too little published data)
Other (usenet, hosting, tunnels) median 2.5
- Other (usenet, hosting, tunnels)
- Jurisdiction:not stated, alliance not disclosed
- Owner:TorGuard
- Data completeness67%
- Checked2026-10-15
In 10 seconds
Strongest against its segment
- Platforms and support4.8 vs 3.9
- Censorship bypass0.5 vs 0.5
- Security and protocols1.1 vs 1.8
Weakest against its segment
- Price and fair terms0.9 vs 3.4
- Network and streaming1.2 vs 2.8
- Privacy and jurisdiction1.3 vs 2.3
How the score adds up
Six sub-scores, each against the median of Other (usenet, hosting, tunnels) services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
PrivateRoutersegment median
-
Privacy and jurisdiction30% of the score · segment median 2.31.3
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.81.1
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.40.9
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.50.5
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.81.2
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.94.8
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
PrivateRouter pricing
The cheapest way in is €8.60 a month, paid upfront for the longest term. After that term, PrivateRouter renews at its standard price. Market median across the main ranking: €3.13 a month.
Real cost over 1, 2 and 3 years
What you pay to keep PrivateRouter running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 USD = €0.86). The lowest cost for each period is marked.
| Plan and first term | First payment | 1 year | 2 years | 3 years |
|---|---|---|---|---|
| Remote VPN Monthly, 1 mo | €13.75 | €165.02at the current price | €330.03at the current price | €495.05at the current price |
| Remote VPN Quarterly, 3 mo | €34.39 | €137.57at the current price | €275.13at the current price | €412.70at the current price |
| Remote VPN Annually, 12 mo | €103.19 | €103.19 | — | — |
Compare PrivateRouter’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | € / month | Renewal term |
|---|---|---|---|---|---|
| Remote VPN Monthly | 1 mo | $15.99 | $15.99 | €13.75 | 1 mo |
| Remote VPN Quarterly | 3 mo | $39.99 | $13.33 | €11.46 | 3 mo |
| Remote VPN Annually | 12 mo | $119.99 | $10.00 | €8.60 | 12 mo |
Refunds, trial and payment
- Refund window
- 14 days
- Refund conditions
- 14-day money-back on Remote VPN service; hardware returns page empty
- Free trial
- No
- Auto-renewal
- Not stated
- Payment methods
- Not stated
- Renewal note
- prices labelled /mo* though quarterly/annual are term totals; renewal terms not stated
Everything PrivateRouter publishes
Every fact we collected about PrivateRouter, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Not stated
- Registered in
- Not stated
- Address
- 618 E. South Street, Ste. 500
- Parent company
- TorGuard
- Related brands
- TorGuard
- PrivateRouter OS
- PrivateRouter Cloud
- Surveillance alliance (5/9/14 Eyes)
- Not stated
- Website languages
- EN
- Right-to-left languages
- No
- Currencies on the site
- USD
Plans, prices and add-ons
- Plans
- Remote VPN Service (Monthly/Quarterly/Annually); hardware VPN routers
- Billing terms
- 1m
- 3m
- 12m
- Cheapest price a month
- $10.00
- Monthly plan
- $15.99
- 1-year plan, total
- $119.99
- 1-year plan, a month
- $10.00
- Lifetime plan
- No
- Renewal
- prices labelled /mo* though quarterly/annual are term totals; renewal terms not stated
- Family plan
- No
- Prices seen from other countries
- Remote VPN: Monthly $15.99
- Quarterly $39.99
- Annually $119.99 (USD shown, labelled /mo*)
- Dedicated IP add-on
- Yes public VPN IP with port forwarding included
- Port forwarding add-on
- Yes included
- Double VPN add-on
- No
- Antivirus
- No
- Password manager
- No
- eSIM
- No
- Identity protection
- No
- Cloud storage
- routers with 1TB SSD
- Other add-ons
- domains from $12.99/yr (free 1-yr domain with Remote VPN add-ons)
- Pi-hole adblock
- Nextcloud/Jellyfin apps
- reverse proxy service
- custom app setup
- consulting
Discounts and programmes
- Discount shown
- No
- Sale running when checked
- No
- Student discount
- No
- Bonus months
- free 1-year domain with Remote VPN add-ons
- Affiliate programme
- Yes Affiliate link in footer
Limits and restrictions
- Devices at once
- 3 (Remote VPN)
- Data limit
- unlimited
- Speed limit
- unlimited (claim)
- Features locked to higher plans
- No
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- PayPal
- Not stated
- Cryptocurrency
- Not stated
- Cash
- No
- Gift cards
- Not stated
- Mobile carrier billing
- No
- Auto-renewal by default
- Not stated
- Email needed to sign up
- Yes
- Account-number login
- No
- Identity check (KYC)
- No
- Money-back guarantee, days
- 14
- Refund conditions
- 14-day money-back on Remote VPN service; hardware returns page empty
Free trial terms
- Trial length
- No
- Instead of a trial
- 14-day money-back
- Card needed for the trial
- Not stated
Server locations
- Countries
- Not stated
- Servers
- Not stated
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Yes public VPN IP for remote access
- Static IP
- Yes public VPN IP
- Residential IP
- Not stated
- Double VPN / multi-hop
- No
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- No
Protocols and encryption
- WireGuard✓ Yes
- OpenVPN✓ Yes
- IKEv2Not stated
- L2TP/IPsecNot stated
- SSTPYes
- SoftEtherNot stated
- Own protocol✕ No
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Other protocols
- OpenConnect; V2Ray
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Yes WireGuard config paste-in on router
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Not stated
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- No
- Calls in the UAE
- Not stated
Security
- Kill switch
- Not stated
- DNS leak protection
- Not stated
- Split tunnelling
- Not stated
- Ad and malware blocker
- Yes Pi-hole pre-configured
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes No Logs Kept, Private on Remote VPN
- Independent no-logs audit
- No
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Copyright (DMCA) notices
- DMCA link in footer
- Anonymous sign-up
- No
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IPNot stated
- Session timesNot stated
Apps and devices
- Windowsvia WireGuard (remote access clients)✓ Yes
- macOSvia WireGuard✓ Yes
- Linuxvia WireGuard✓ Yes
- iOSvia WireGuard✓ Yes
- Androidvia WireGuard✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- Routerscore product: GL.iNet AR750S $89, Slate Plus $79, Linksys WRT32X $199, ASUS RT-AC88U $199✓ Yes
- NASself-hosting (Docker/LXC)✓ Yes
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- No
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- No
- Torrenting
- Not stated
Support
- Live chat
- Not stated
- Live chat 24/7
- Not stated
- Email / tickets
- Yes support@privaterouter.com; WHMCS tickets
- Phone
- Yes (800) 276-0433
- Telegram
- No
- No
- Discord or forum
- No
- Support languages
- EN
- Response time (claimed)
- 30-minute response times; 24/7/365 support desk (claim)
- Help articles
- Yes knowledge base, blog
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Yes Unified Control Panel (Remote VPN)
- Dedicated gateway
- Yes firewall/gateway on router
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
3.53 of 5, smoothed
From 3 collected reviews (raw average 1.33; all VPNs 3.66).
The company replied to 0 of 3 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 2.9 (3 reviews).
44 Reddit and forum threads mention PrivateRouter (titles and search snippets only).
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
Trustpilot · 1★ · 18 Dec 2023 · TR
The support system sucks and there are no refunds.
Original reviewTrustpilot · 2★ · 08 Nov 2023 · US
Is privaterouter.com for real or scam ?
Original reviewTrustpilot · 1★ · 17 Sep 2023 · US
The router I ordered came 5 days late
Original review
Rankings by user reviews
In our rankings
PrivateRouter appears on 1 topic pages. Its place on each:
Similar VPNs
- is*hosting VPN3.20
- Dein Server Host1.56
- Seedboxes.cc1.03
- Proxy Tunnel1.41
Higher score for the same money
Also similar to PrivateRouter
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://privaterouter.com
- Pages checked
- https://privaterouter.com/; https://privaterouter.com/remote-vpn-service/; https://privaterouter.com/returns/ (empty); https://privaterouter.com/privacy/ (empty)
- Other sources used
- all fields: https://privaterouter.com/remote-vpn-service/
Something wrong or out of date? Report an error