GIO Remote Access Service review: score, privacy and prices

0.62

out of 10not in the main ranking (too little published data)
Business VPN / ZTNA median 2.5

  • Business VPN / ZTNA
  • Jurisdiction:Japan, outside 5/9/14 Eyes
  • Data completeness33%
  • Checked2026-10-15

In 10 seconds

Strongest against its segment

  • Censorship bypass0.0 vs 0.5
  • Privacy and jurisdiction1.3 vs 2.3
  • Security and protocols0.0 vs 1.8

Weakest against its segment

  • Platforms and support1.0 vs 3.9
  • Network and streaming0.0 vs 2.8
  • Price and fair terms0.8 vs 3.4

Compare GIO Remote Access Service side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of Business VPN / ZTNA services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

GIO Remote Access Servicesegment median

  • Privacy and jurisdiction30% of the score · segment median 2.31.3
    What earned points
    • No-logs policy +2
    • Independent no-logs audit +3
    • No-logs confirmed in court +1
    • Warrant canary +1
    • Transparency report +1
    • Sign-up without email +1.5
    • Account number sign-up +0.5
    • Stores connection IP (penalty) −3
    • Public incident (penalty) −2
  • Security and protocols20% of the score · segment median 1.80.0
    What earned points
    • Kill switch +2
    • DNS leak protection +1.5
    • RAM-only servers +1
    • Post-quantum encryption +1
    • Perfect forward secrecy +0.5
    • Security audit +2
    • Open-source clients +1.5
    • 2FA +1
    • Multi-hop +1
    • Bug bounty +1
    • Only PPTP / L2TP (penalty) −2
  • Price and fair terms15% of the score · segment median 3.40.8
    What earned points
    • Free plan +1.5
    • Free trial +1
    • Trial without a card +1
    • Crypto payments +1
    • Cash payments +0.5
  • Censorship bypass15% of the score · segment median 0.50.0
    What earned points
    • Stealth / obfuscation +2
    • VLESS / Reality +1.5
    • Trojan +1
    • Hysteria2 +1
    • Shadowsocks +1
    • AmneziaWG +1
    • obfs4 +0.5
    • TUIC +0.5
    • NaiveProxy +0.5
    • Mirrors or Telegram channel +0.5
    • VoIP in the UAE (claimed) +0.5
    • Manual configs +0.5
  • Network and streaming10% of the score · segment median 2.80.0
    What earned points
    • 10 Gbps servers +1
    • Dedicated IP +0.5
    • Port forwarding +0.5
    • MENA locations +0.5
    • Torrenting allowed +1
  • Platforms and support10% of the score · segment median 3.91.0
    What earned points
    • Routers +1
    • Browser extensions +0.5
    • Split tunneling +1
    • Ad / tracker blocker +1
    • 24/7 live chat +2
    • live chat +0.5
    • Support on Telegram +0.5
    • Status page +0.5

GIO Remote Access Service pricing

The cheapest way in is €480.24 a month, paid upfront for the longest term. After that term, GIO Remote Access Service renews at its standard price. Market median across the main ranking: €3.13 a month.

Refunds, trial and payment

Refund window
Not stated
Free trial
Not stated
Auto-renewal
Not stated
Payment methods
B2B contract after quote (application form sent by IIJ; invoice)

Everything GIO Remote Access Service publishes

Every fact we collected about GIO Remote Access Service, as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity
Internet Initiative Japan (IIJ)
Registered in
Japan
Surveillance alliance (5/9/14 Eyes)
none
Website languages
Not stated

Plans, prices and add-ons

Plans
flat rate from JPY 82,800/month (directory)
Cheapest price a month
82,800.00 JPY
Monthly plan
82,800.00 JPY
Lifetime plan
Not stated
Family plan
Not stated

Discounts and programmes

Student discount
Not stated

Limits and restrictions

Devices at once
per contracted max concurrent sessions (e.g. 100)
Country restrictions
Japan only (directory)

Free plan

Free plan
No
Free data
Not stated
Ads in the free plan
Not stated

Payment and subscription

Payment methods
B2B contract after quote (application form sent by IIJ; invoice)
PayPal
Not stated
Cryptocurrency
Not stated
Cash
Not stated
Gift cards
Not stated
Auto-renewal by default
Not stated
Email needed to sign up
Not stated
Account-number login
Not stated
Money-back guarantee, days
Not stated

Free trial terms

Trial length
Not stated
Card needed for the trial
Not stated

Server locations

Countries
Not stated
Servers
Not stated
Server countries
Not stated
Middle East and North Africa
Not stated
Virtual locations
Not stated
P2P servers
Not stated
Obfuscated servers
Not stated

Network features

RAM-only servers
Not stated
IPv6
Not stated
Dedicated IP
Not stated
Static IP
Not stated
Residential IP
Not stated
Double VPN / multi-hop
Not stated
Tor over VPN
Not stated
SOCKS5 proxy
Not stated
Smart DNS
Not stated

Protocols and encryption

  • WireGuardNot stated
  • OpenVPNNot stated
  • IKEv2Not stated
  • L2TP/IPsecL2TP/IPsecYes
  • SSTPSSTP; custom FQDN certificate optionYes
  • SoftEtherNot stated
  • Own protocolNot stated
  • VLESS / RealityNot stated
  • VMessNot stated
  • TrojanNot stated
  • ShadowsocksNot stated
  • Hysteria2Not stated
  • TUICNot stated
  • NaiveProxyNot stated
  • obfs4Not stated
  • AmneziaWGNot stated
Perfect forward secrecy
Not stated
Post-quantum encryption
Not stated
Manual configuration files
Not stated
Open-source apps
Not stated

Censorship and blocking

Obfuscation (stealth mode)
Not stated
Countries it claims to work in
Not stated
Mirror sites or Telegram channel
Not stated
Calls in the UAE
Not stated

Security

Kill switch
Not stated
DNS leak protection
Not stated
Split tunnelling
Not stated
Ad and malware blocker
Yes malware/virus protection
Two-factor sign-in
Not stated
Security audits
Not stated
Bug bounty
Not stated

Privacy

No-logs policy
No logs kept: customer log search + connection/traffic reports in IIJ Service Online
Independent no-logs audit
No
Transparency report
Not stated
Warrant canary
Not stated
Anonymous sign-up
Not stated

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

  • Connection IPNot stated
  • Session timesNot stated

Apps and devices

  • WindowsNot stated
  • macOSNot stated
  • LinuxNot stated
  • iOSNot stated
  • AndroidNot stated
  • Android TVNot stated
  • Fire TVNot stated
  • Apple TVNot stated
  • ChromebookNot stated
  • Smart TVNot stated
  • RoutersNot stated
  • NASNot stated
  • Raspberry PiNot stated
  • Game consolesNot stated
Browser extensions
Not stated

Speed, streaming and gaming

10 Gbps servers
Not stated
Netflix
Not stated
BBC iPlayer
Not stated
Disney+
Not stated
Prime Video
Not stated
Gaming features
Not stated
Torrenting
Not stated

Support

Live chat
No email form + phone 03-5205-4466 weekdays 9:30-17:30 JST; 24/365 ops monitoring
Live chat 24/7
Not stated
Email / tickets
Yes
Phone
Yes directory
Telegram
Not stated
WhatsApp
Not stated
Discord or forum
FAQ/forum
Support languages
EN; JA (directory)
Help articles
Yes
Server status page
Not stated

For teams and business

SSO / SAML
Not stated
Admin panel
Not stated
Zero-trust access (ZTNA)
Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

No reviews collected for this service.

9 Reddit and forum threads mention GIO Remote Access Service (titles and search snippets only).

Latest reviews and related rankings

In our rankings

GIO Remote Access Service appears on 1 topic pages. Its place on each:

Closed services GIO Remote Access Service replaces

Services that shut down or moved, for which this is one of five live alternatives.

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website
https://www.capterra.com/vpn-software/
Pages checked
["https://www.capterra.com/vpn-software/", "https://www.capterra.co.uk/software/1030136/gio-remote-access-service"]
Other sources used
phone, support_languages, country_restrictions, plan_names: https://www.capterra.co.uk/software/1030136/gio-remote-access-service; all fields: https://www.iij.ad.jp/biz/gam/ (official IIJ GIO Remote Access Service / Type A page); protocols also: SERP snippet umbrella-system.com

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