What do users say about ARN (Alsace Reseau Neutre)?

109 reviews of ARN (Alsace Reseau Neutre) collected from Trustpilot, App Store and Google Play. Most come from Trustpilot: 4.09 of 5 after smoothing. Reviews never change our score.

ARN review: score, privacy and prices

1.13

out of 10not in the main ranking (too little published data)
ISP / mobile operator median 2.5

ISP / mobile operator
Jurisdiction:France, 9 Eyes
Owner:no
Data completeness93%
Checked2026-10-15

Open-source apps

Red flag: Stores connection IP addresses. A red flag caps the score at 6.0.

In 10 seconds

Strongest against its segment

Security and protocols2.5 vs 1.8
Censorship bypass0.5 vs 0.5
Platforms and support3.8 vs 3.9

Weakest against its segment

Price and fair terms0.7 vs 3.4
Privacy and jurisdiction0.0 vs 2.3
Network and streaming0.7 vs 2.8

Jurisdiction in the 9 Eyes alliance
Stores session times
Auto-renewal on by default
Stores connection IP addresses

Compare ARN (Alsace Reseau Neutre) side by side with other VPNs

How the score adds up

Six sub-scores, each against the median of ISP / mobile operator services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.

ARN (Alsace Reseau Neutre)segment median

Privacy and jurisdiction30% of the score · segment median 2.30.0
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
Security and protocols20% of the score · segment median 1.82.5
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
Price and fair terms15% of the score · segment median 3.40.7
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
Censorship bypass15% of the score · segment median 0.50.5
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
Network and streaming10% of the score · segment median 2.80.7
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
Platforms and support10% of the score · segment median 3.93.8
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5

ARN (Alsace Reseau Neutre) pricing

The cheapest way in is €4.00 a month, paid upfront for the longest term. After that term, ARN (Alsace Reseau Neutre) renews at its standard price. Market median across the main ranking: €3.13 a month.

Price per month over 3 years, Tunnel VPN plan

€4.00/mo for 1 months then €4.00/mo €5

first termrenewalmarket median €3.13/momonths →

Real cost over 1, 2 and 3 years

What you pay to keep ARN (Alsace Reseau Neutre) running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 EUR = €1). The lowest cost for each period is marked.

Plan and first term	First payment	Then	1 year	2 years	3 years
Tunnel VPN, 1 mo	€4.00	€4.00 / 1 mo	€48.00	€96.00	€144.00

Compare ARN (Alsace Reseau Neutre)’s full cost with other VPNs, for any number of devices

All plans as published

Plan	Term	Price for term	Per month	Renewal price	Renewal term
Tunnel VPN	1 mo	€4.00	€4.00	€4.00	1 mo

Refunds, trial and payment

Refund window: No
Refund conditions: not addressed; pro-rata billing; membership not pro-rated
Free trial: No
Auto-renewal: Yes yearly membership + subscription
How to cancel: 15 days notice to association
Payment methods: standing bank transfer; advance payment; Ğ1 (4 DU/mo)
Renewal note: membership and subscription auto-renew yearly; monthly pro-rata billing; 15 days cancellation notice

Everything ARN (Alsace Reseau Neutre) publishes

Every fact we collected about ARN (Alsace Reseau Neutre), as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.

Company

Legal entity

Alsace Réseau Neutre (association)

Registered in

France

Address

Schiltigheim (servers); full address not on pages read

Parent company

Related brands

FFDN member; CHATONS member

Surveillance alliance (5/9/14 Eyes)

Website languages

Right-to-left languages

Currencies on the site

EUR; Ğ1 (libre currency)

Prices depend on country

Plans, prices and add-ons

Plans

Tunnel VPN (WireGuard)

Billing terms

monthly (pro-rata), no commitment; annual membership

Cheapest price a month

€4.00

Monthly plan

€4.00

1-year plan, total

2-year plan, total

Lifetime plan

Renewal

membership and subscription auto-renew yearly
monthly pro-rata billing
15 days cancellation notice

Family plan

Dedicated IP add-on

Yes included (1 public IPv4 + IPv6 prefix)

Double VPN add-on

Antivirus

Password manager

eSIM

Identity protection

Cloud storage

Other add-ons

association also offers VPS, housing, CHATONS services

Discounts and programmes

Discount shown: No
Promo codes: No
Sale running when checked: No
Student discount: No
Discount for crypto payment: No
Bonus months: No
Referral programme: No
Affiliate programme: No

Limits and restrictions

Devices at once

1 (mono-équipement)

Speed limit

up to 1 Gbps symmetric

Country restrictions

French geolocation exit

Prohibited by the terms

illegal use (privacy, bulk email, IP, hate, harassment)
resource monopolization
association sole judge of abuse

Free plan

Free plan: No
Free data: Not stated
Ads in the free plan: Not stated

Payment and subscription

Payment methods

standing bank transfer
advance payment
Ğ1 (4 DU/mo)

PayPal

Apple Pay / Google Pay

Cryptocurrency

Not stated

Cash

Not stated

Gift cards

Mobile carrier billing

Local payment methods

bank transfer (virement permanent)

Auto-renewal by default

Yes yearly membership + subscription

How to cancel

15 days notice to association

Email needed to sign up

Yes members area account

Account-number login

Identity check (KYC)

Yes membership (identity)

Money-back guarantee, days

Refund conditions

not addressed
pro-rata billing
membership not pro-rated

Free trial terms

Trial length: No
Instead of a trial: No
Card needed for the trial: Not stated

Server locations

Countries: 1 (France)
Servers: Not stated
Cities: 1 (Schiltigheim)

1 country listed. A link opens our ranking of VPNs with servers there.

Europe 1

France

Middle East and North Africa: No
Virtual locations: No
Own servers: Yes association servers in Schiltigheim
Port speed: 1 Gbps symmetric
P2P servers: Not stated
Streaming servers: No
Obfuscated servers: No

Protocols and encryption

WireGuard✓ Yes
OpenVPN✕ No
IKEv2✕ No
L2TP/IPsecNo
SSTPNo
SoftEther✕ No
Own protocol✕ No
VLESS / Reality✕ No
VMess✕ No
Trojan✕ No
Shadowsocks✕ No
Hysteria2✕ No
TUIC✕ No
NaiveProxy✕ No
obfs4✕ No
AmneziaWG✕ No
PPTP✓ No

Other protocols: No
Encryption: WireGuard
Perfect forward secrecy: Yes WireGuard
Post-quantum encryption: Not stated
Manual configuration files: Yes WireGuard config; YunoHost / Brique Internet compatible
Open-source apps: Yes stock WireGuard

Censorship and blocking

Obfuscation (stealth mode): No
Countries it claims to work in: Not stated
Mirror sites or Telegram channel: No
Calls in the UAE: Not stated

Security

Kill switch: No
DNS leak protection: Not stated
Split tunnelling: No
Ad and malware blocker: No
Two-factor sign-in: Not stated
Security audits: No
Bug bounty: No
Certifications: No

Privacy

No-logs policy: No IP assignment logs kept 365 days
Independent no-logs audit: No
No-logs proven in practice: No
Data retention: IP assignment logs 365 days; after termination deleted or kept up to 2 months (late payment)
Shared with third parties: legal requests
Trackers on the website: none (no cookie banner, no hidden collection)
Transparency report: No
Warrant canary: No
Law enforcement requests: answers legal requests (purpose of processing); may suspend/remove per law
Anonymous sign-up: No
GDPR / data protection officer: none; site says ARN is not GDPR-compliant

What the privacy policy says is collected

Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.

Emailmember account✕ Yes
Connection IPIP assignment logs✕ Yes
Session timesIP assignment logs✕ Yes
App analyticsno tracking cookies✓ No
Crash reports✓ No

Apps and devices

WindowsPC, WireGuard✓ Yes
macOSPC, WireGuard✓ Yes
LinuxWireGuard, YunoHost✓ Yes
iOSsmartphone✓ Yes
Androidsmartphone✓ Yes
Android TVNot stated
Fire TVNot stated
Apple TV✕ No
ChromebookNot stated
Smart TV✕ No
RoutersBrique Internet✓ Yes
NASNot stated
Raspberry PiBrique Internet / YunoHost✓ Yes
Game consoles✕ No

Browser extensions: No

Speed, streaming and gaming

Claimed speed: up to 1 Gbps symmetric
10 Gbps servers: No
Fastest protocol (claimed): WireGuard
Speed test in the app: No
Netflix: No
BBC iPlayer: No
Disney+: No
Prime Video: No
DAZN: No
beIN Sports: No
Shahid: No
OSN+: No
Gaming features: No
Torrenting: Not stated

Support

Live chat: No
Live chat 24/7: No
Email / tickets: Yes contact page
Phone: Not stated
Telegram: No
WhatsApp: No
Discord or forum: forum.arn-fai.net; Mastodon
Support languages: FR
Response time (claimed): No volunteers
Help articles: FAQ
Video guides: PeerTube channel
Server status page: Not stated
Uptime guarantee (SLA): No

For teams and business

SSO / SAML: Not stated
Admin panel: Yes members area
Zero-trust access (ZTNA): Not stated

What users say

Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.

Trustpilot

4.09 of 5, smoothed

From 72 collected reviews (raw average 4.39; all VPNs 3.66). Last 90 days: 3.00 from 1.

The company replied to 2 of 7 negative reviews (1–2 stars).
Google Play

3.95 of 5, smoothed

From 37 collected reviews (raw average 4.03; all VPNs 3.90).

The company replied to 1 of 7 negative reviews (1–2 stars).

Ratings shown on the platforms themselves: Trustpilot TrustScore 3.8 (72 reviews); Google Play 3.7.

Reviews per month, last 12 months

Mar ’262 reviews, average 4.0
May ’262 reviews, average 3.0
Jun ’261 reviews, average 2.0
Aug ’261 reviews, average 3.0

Bar height: number of reviews collected that month. Full-colour bars: months with an average of 4 stars or more; pale bars: below 4.

43 Reddit and forum threads mention ARN (Alsace Reseau Neutre) (titles and search snippets only).

Latest reviews and related rankings

Latest reviews

Short excerpts with a link to the original. We do not reproduce reviews in full.

Google Play · 5★ · 15 May 2026
It's the best news app in the UAE
Google Play · 3★ · 14 Mar 2026
Every time I open it it requests to know my location. Very annoying
Google Play · 5★ · 13 Mar 2026
download the necessary application and you can use it
Trustpilot · 3★ · 04 Aug 2026 · PK
Additional Review (After 2 Years of Using Their Advisory Service)
Original review
Trustpilot · 2★ · 24 Jun 2026 · GB
Not Recommended
Original review
Trustpilot · 1★ · 25 May 2026 · PK
My experience with ARN Advisory has been extremely disappointing, and I would strongly warn people to think carefully before paying for their services.
Original review

Rankings by user reviews

Reviews of similar VPNs

Questions about ARN (Alsace Reseau Neutre)

Answers built from what ARN (Alsace Reseau Neutre) publishes. Open a question to read the details.

ARN alternatives: similar VPNs ranked by our score

6 alternatives to ARN (Alsace Reseau Neutre) (1.13) from the same segment, by features, price and owner. Highest: ILOTH (1.44).

Alternatives to ARN (Alsace Reseau Neutre)

6 alternatives: similar features
#	Service	Score	From
1	ILOTH ISP / mobile operator · France	1.44	€3.33per month
2	Swiss Neutral Network (SNN) ISP / mobile operator · Switzerland	1.05	€32.10per month
3	Aquilenet ISP / mobile operator · France Red flag: Stores connection IP addresses	0.95	€3.00per month
4	Milkywan ISP / mobile operator · France	0.91	€3.00per month
5	Baionet ISP / mobile operator · France Red flag: Stores connection IP addresses	0.89	€3.00per month
6	Rezine ISP / mobile operator · France	0.64	€5.00per month

In our rankings

ARN (Alsace Reseau Neutre) appears on 2 topic pages. Its place on each:

Similar VPNs

Cheaper with the same features

ILOTH1.44
Aquilenet0.95

Higher score for the same money

ILOTH1.44

Tools for ARN (Alsace Reseau Neutre)

Sources and changes

Collected 2026-10-15. No changes recorded since the first import.

Website: https://arn-fai.net
Pages checked: https://arn-fai.net; https://arn-fai.net/fr/internet-alternatif/tunnel-vpn; https://arn-fai.net/asso/rgpd; https://arn-fai.net/cgs

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