Proximus Norton Security option review: score, privacy and prices
out of 10not in the main ranking (too little published data)
ISP / mobile operator median 2.5
- ISP / mobile operator
- Jurisdiction:Belgium, 14 Eyes
- Owner:Proximus (VPN tech: Norton / Gen Digital)
- Data completeness100%
- Checked2026-10-15
- Independent no-logs audit: ✓ Yes
In 10 seconds
Strongest against its segment
- Platforms and support7.0 vs 3.9
- Privacy and jurisdiction3.9 vs 2.3
- Censorship bypass1.9 vs 0.5
Weakest against its segment
- Price and fair terms3.0 vs 3.4
- Network and streaming2.4 vs 2.8
- Security and protocols2.5 vs 1.8
- Jurisdiction in the 14 Eyes alliance
- Auto-renewal on by default
Compare Proximus Norton Security option (VPN) side by side with other VPNs
How the score adds up
Six sub-scores, each against the median of ISP / mobile operator services in the main ranking (None services). Open a line to see which published facts earned points and which were missing or not disclosed.
Proximus Norton Security option (VPN)segment median
-
Privacy and jurisdiction30% of the score · segment median 2.33.9
What earned points
- No-logs policy +2
- Independent no-logs audit +3
- No-logs confirmed in court +1
- Warrant canary +1
- Transparency report +1
- Sign-up without email +1.5
- Account number sign-up +0.5
- Stores connection IP (penalty) −3
- Public incident (penalty) −2
-
Security and protocols20% of the score · segment median 1.82.5
What earned points
- Kill switch +2
- DNS leak protection +1.5
- RAM-only servers +1
- Post-quantum encryption +1
- Perfect forward secrecy +0.5
- Security audit +2
- Open-source clients +1.5
- 2FA +1
- Multi-hop +1
- Bug bounty +1
- Only PPTP / L2TP (penalty) −2
-
Price and fair terms15% of the score · segment median 3.43.0
What earned points
- Free plan +1.5
- Free trial +1
- Trial without a card +1
- Crypto payments +1
- Cash payments +0.5
-
Censorship bypass15% of the score · segment median 0.51.9
What earned points
- Stealth / obfuscation +2
- VLESS / Reality +1.5
- Trojan +1
- Hysteria2 +1
- Shadowsocks +1
- AmneziaWG +1
- obfs4 +0.5
- TUIC +0.5
- NaiveProxy +0.5
- Mirrors or Telegram channel +0.5
- VoIP in the UAE (claimed) +0.5
- Manual configs +0.5
-
Network and streaming10% of the score · segment median 2.82.4
What earned points
- 10 Gbps servers +1
- Dedicated IP +0.5
- Port forwarding +0.5
- MENA locations +0.5
- Torrenting allowed +1
-
Platforms and support10% of the score · segment median 3.97.0
What earned points
- Routers +1
- Browser extensions +0.5
- Split tunneling +1
- Ad / tracker blocker +1
- 24/7 live chat +2
- live chat +0.5
- Support on Telegram +0.5
- Status page +0.5
Proximus Norton Security option (VPN) pricing
The cheapest way in is €2.99 a month, paid upfront for the longest term. After that term, Proximus Norton Security option (VPN) renews at its standard price. Market median across the main ranking: €3.13 a month.
Price per month over 3 years, Norton Security 1 plan
first termrenewalmarket median €3.13/momonths →
Real cost over 1, 2 and 3 years
What you pay to keep Proximus Norton Security option (VPN) running: the first term, then renewals at the published renewal price. Where no renewal price is published, plans shorter than a year are counted as repeat payments at the current price; longer plans show a dash after their term. Converted to euros at the rates used in our data (1 EUR = €1). The lowest cost for each period is marked.
| Plan and first term | First payment | Then | 1 year | 2 years | 3 years |
|---|---|---|---|---|---|
| Norton Security 1, 1 mo | €2.99 | €2.99 / 1 mo | €35.88 | €71.76 | €107.64 |
| Norton Security 5, 1 mo | €7.99 | €7.99 / 1 mo | €95.88 | €191.76 | €287.64 |
Compare Proximus Norton Security option (VPN)’s full cost with other VPNs, for any number of devices
All plans as published
| Plan | Term | Price for term | Per month | Renewal price | Renewal term |
|---|---|---|---|---|---|
| Norton Security 1 | 1 mo | €2.99 | €2.99 | €2.99 | 1 mo |
| Norton Security 5 | 1 mo | €7.99 | €7.99 | €7.99 | 1 mo |
Refunds, trial and payment
- Refund window
- 14 days
- Refund conditions
- 14-day withdrawal: free return/cancellation
- Free trial
- 30 days, site (first month €0)
- Auto-renewal
- Yes monthly subscription
- How to cancel
- non-binding; cancel licences via Norton licence management/MyProximus
- Payment methods
- Bancontact; Maestro (webshop)
- Renewal note
- first month €0, then €2.99/mo (1 licence) or €7.99/mo (5 licences); non-binding
Everything Proximus Norton Security option (VPN) publishes
Every fact we collected about Proximus Norton Security option (VPN), as the provider and reviewers state it. Empty fields are left out; key fields we could not find say “Not stated”. “Partial”: only on some platforms, servers or plans.
Company
- Legal entity
- Proximus
- Registered in
- Belgium
- Parent company
- Proximus (VPN tech: Norton / Gen Digital)
- Related brands
- Norton Security
- Norton Family
- Secure Net
- Surveillance alliance (5/9/14 Eyes)
- 14
- Website languages
- EN
- FR
- NL
- DE
- Right-to-left languages
- No
- Currencies on the site
- EUR
- Prices depend on country
- No Belgium only
Plans, prices and add-ons
- Plans
- Norton Security 1; Norton Security 5
- Billing terms
- monthly (non-binding)
- Cheapest price a month
- €2.99
- Monthly plan
- €2.99
- 1-year plan, total
- No
- 2-year plan, total
- No
- Lifetime plan
- No
- Renewal
- first month €0, then €2.99/mo (1 licence) or €7.99/mo (5 licences); non-binding
- Family plan
- Yes Norton Security 5 incl. Norton Family parental control
- Dedicated IP add-on
- No
- Port forwarding add-on
- No
- Double VPN add-on
- No
- Antivirus
- Yes included
- Password manager
- Yes included
- eSIM
- No
- Identity protection
- No
- Cloud storage
- No
- Other add-ons
- Norton Family parental control (Security 5); Secure Net network option
Discounts and programmes
- Discount shown
- first month free
- Sale running when checked
- No
- Student discount
- Not stated
- Bonus months
- 1 free month
Limits and restrictions
- Devices at once
- 1 or 5 licences
- Country restrictions
- Proximus (Belgium) offer
Free plan
- Free plan
- No
- Free data
- Not stated
- Ads in the free plan
- Not stated
Payment and subscription
- Payment methods
- Bancontact; Maestro (webshop)
- Bank card
- Yes Maestro
- PayPal
- No
- Cryptocurrency
- No
- Cash
- Not stated
- Gift cards
- Not stated
- Local payment methods
- Bancontact
- Auto-renewal by default
- Yes monthly subscription
- How to cancel
- non-binding; cancel licences via Norton licence management/MyProximus
- Email needed to sign up
- Not stated
- Account-number login
- Not stated
- Money-back guarantee, days
- 14
- Refund conditions
- 14-day withdrawal: free return/cancellation
Free trial terms
- Trial length
- 30 days
- Where the trial is offered
- site (first month €0)
- Instead of a trial
- No
- Card needed for the trial
- Not stated
Server locations
- Countries
- 30 (review)
- Servers
- ~2,000 (review)
- Server countries
- Not stated
- Middle East and North Africa
- Not stated
- Virtual locations
- Not stated
- P2P servers
- Not stated
- Obfuscated servers
- Not stated
Network features
- RAM-only servers
- Not stated
- IPv6
- Not stated
- Dedicated IP
- Not stated
- Static IP
- Not stated
- Residential IP
- Not stated
- Double VPN / multi-hop
- Not stated
- Tor over VPN
- Not stated
- SOCKS5 proxy
- Not stated
- Smart DNS
- Not stated
Protocols and encryption
- WireGuardNorton VPN; Android/iOS✓ Yes
- OpenVPNNorton VPN Android: OpenVPN UDP/TCP✓ Yes
- IKEv2IPSec on iOS (Norton support); IKEv2/IPSec on iOS (review)✓ Yes
- L2TP/IPsecNot stated
- SSTPNot stated
- SoftEtherNot stated
- Own protocolMimic (Norton)✓ Yes
- VLESS / RealityNot stated
- VMessNot stated
- TrojanNot stated
- ShadowsocksNot stated
- Hysteria2Not stated
- TUICNot stated
- NaiveProxyNot stated
- obfs4Not stated
- AmneziaWGNot stated
- Perfect forward secrecy
- Not stated
- Post-quantum encryption
- Not stated
- Manual configuration files
- Not stated
- Open-source apps
- Not stated
Censorship and blocking
- Obfuscation (stealth mode)
- Yes (Mimic protocol, for censorship/geo-restriction bypass) (review)
- Countries it claims to work in
- Not stated
- Mirror sites or Telegram channel
- Not stated
- Calls in the UAE
- Not stated
Security
- Kill switch
- Yes Norton VPN; iOS with WireGuard/Mimic; Win/Mac/Android
- DNS leak protection
- Not stated
- Split tunnelling
- Yes Norton VPN Android
- Ad and malware blocker
- Yes antivirus, anti-phishing, anti-spam
- Two-factor sign-in
- Not stated
- Security audits
- Not stated
- Bug bounty
- Not stated
Privacy
- No-logs policy
- Yes Norton VPN no-log policy
- Independent no-logs audit
- Yes
- Transparency report
- Not stated
- Warrant canary
- Not stated
- Anonymous sign-up
- Not stated
What the privacy policy says is collected
Yes: collected. No: not collected. Partial: kept briefly or only in part. Not stated: the policy does not say.
- Connection IPNot stated
- Session timesNot stated
Apps and devices
- Windows✓ Yes
- macOS✓ Yes
- Linux✕ No
- iOS✓ Yes
- Android✓ Yes
- Android TVNot stated
- Fire TVNot stated
- Apple TVNot stated
- ChromebookNot stated
- Smart TVNot stated
- RoutersNot stated
- NASNot stated
- Raspberry PiNot stated
- Game consolesNot stated
- Browser extensions
- Firefox, Chrome, Edge (phishing/password, not VPN)
Speed, streaming and gaming
- 10 Gbps servers
- Not stated
- Netflix
- Not stated
- BBC iPlayer
- Not stated
- Disney+
- Not stated
- Prime Video
- Not stated
- Gaming features
- Not stated
- Torrenting
- Not stated
Support
- Live chat
- Yes (Norton, 24/7 chat & phone) (review)
- Live chat 24/7
- Yes (Norton support) (review)
- Phone
- Not stated
- Telegram
- Not stated
- Not stated
- Support languages
- EN
- FR
- NL
- DE
- Help articles
- Yes FAQ
- Server status page
- Not stated
For teams and business
- SSO / SAML
- Not stated
- Admin panel
- Not stated
- Zero-trust access (ZTNA)
- Not stated
What users say
Reviews never change our score. Ratings are smoothed: a source’s average across all VPNs counts as 50 extra reviews, so a few five-star reviews cannot outrank thousands.
-
Trustpilot
1.76 of 5, smoothed
From 200 collected reviews (raw average 1.28; all VPNs 3.66). Last 90 days: 1.37 from 126.
The company replied to 0 of 186 negative reviews (1–2 stars).
Ratings shown on the platforms themselves: Trustpilot TrustScore 1.3 (3030 reviews).
Reviews per month, last 12 months
Latest reviews and related rankings
Latest reviews
Short excerpts with a link to the original. We do not reproduce reviews in full.
Trustpilot · 1★ · 15 Oct 2026 · BE
Sinds Gedwongen fiberaansluiting zeer slechte service
Original reviewTrustpilot · 1★ · 15 Oct 2026 · BE
Alors oui c’est médiocre Non plus jamais
Original reviewTrustpilot · 1★ · 15 Oct 2026 · NL
als je contract hebt helpen ze je…
Original review
Rankings by user reviews
In our rankings
Proximus Norton Security option (VPN) appears on 1 topic pages. Its place on each:
Also similar to Proximus Norton Security option (VPN)
Sources and changes
Collected 2026-10-15. No changes recorded since the first import.
- Website
- https://proximus.be/en/internet-subscription/options
- Pages checked
- https://proximus.be/en/internet-subscription/options; https://www.proximus.be/en/internet-subscription/options/norton-security
- Other sources used
- wireguard, openvpn, ikev2, proprietary_protocol, kill_switch, split_tunneling: https://support.norton.com/sp/en/us/home/current/solutions/v131611646; nologs_claim, nologs_audit: https://us.norton.com/blog/vpn/norton-vpn-no-log-policy-2025-audit; stealth_mode, servers_count, countries_count, live_chat, live_chat_247: https://www.security.org/vpn/norton/review/; product page: https://www.proximus.be/en/internet-subscription/options
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